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Hotel Diva

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Hotel Diva
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1,653 Reviews from our TripAdvisor Community

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Showing 1,341: English reviews
Portland, Oregon
Reviewed 2 days ago NEW

This was my first stay at the Hotel Diva. The staff was friendly and helpful. My room was very nice and clean. The hotel was quiet and comfortable. If you are staying near Union Square you should check it out.

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Helpful?
Thank tomclemente
Tyler L, Director of Operations at Hotel Diva, responded to this review

Wow! Thank you for sharing your 5 star Diva experience with us! We are pleased to hear you had a wonderful stay and we hope to see you again soon.

Reviewed 2 days ago NEWvia mobile

Really good location, close to a cable car station and a few minutes away from a Bart Station as well. Showers are really strong. When we asked the reception about the extra bed, they said it would be already there, we would just have to "open it". We had to made the bed ourselves, with some sheets they had inside...

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Helpful?
Thank SofiaTorrinha
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for the feedback on your recent stay. We are pleased to hear you enjoyed our location however I apologize you were unsatisfied with our rooms. I can assure you this is not the experience we strive to offer our guests and will review these comments with our team to help us improve. We appreciate you letting us know....

Lisbon, Portugal
Reviewed 4 days ago NEW

The Diva has a good location at Union Square and we had a spacious room, called a junior suite, because we were 3. The staff at the reception was friendly and helpful, but the services are very limited – the hotel only provides rooms, no food. Adjacent you have a Starbucks and a bar/restaurant That "junior King suite" 222 is...

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Helpful?
2Thank F T
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for taking the time to share your Diva experience with us. I am pleased to hear you enjoyed our location and helpful staff. I apologize however for the noise from outside leaking in. We value your feedback and will review this with our team to help us improve. We hope to impress you on a future stay.

Valley Village, CA
Reviewed 5 days ago NEW

Location is ideal. Very comfortable room and bathroom amenities are good, but the bathroom itself is drab and the sink area was pitiful; chalking was a total mess. Cosmo shots in late afternoon is a welcome gift. Very enjoyable hotel with friendly accomodating staff. Will be a pleasure to stay again, but please make the bathroom nicer!

Review collected in partnership with this hotel
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Helpful?
Thank zyggroup
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for the kind comments on your recent stay with us. We are happy to hear you enjoyed our location and friendly staff. We apologize you did not enjoy the bathroom and we will review this feedback with our team to help us improve. We appreciate you letting us know and hope to impress you on a future stay.

Reviewed 6 days ago NEWvia mobile

I'm paying almost $700 per night for the worst hotel experience I have ever had. The room is so small that there is no chair. You walk in, there is a bed, and a spiral staircase up to the bathroom. I can hear every step from my neighbor's. There is no place to relax and unwind. Simply awful. Avoid this...

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Helpful?
1Thank Maxwell M
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for the feedback on your recent stay with us. We apologize you were unhappy with your room and will share these comments with our team. We do our best to accommodate room moves if available, you just need to call down to the desk and we would be happy to assist. We wish your visit was more enjoyable,...

London
Reviewed 1 week ago

Write in the heart of city, close to all key points. Comfy room and bed. Tip: If you don't like to get disturb in the morning before 8-9am then put do not disturb tag on the door over night else cleaners will knock on the door.

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Helpful?
Thank Sant0sh
Tyler L, Director of Operations at Hotel Diva, responded to this review

Wow! Thanks for sharing your 5 star Diva experience with us! We are pleased to hear you loved our location and comfy beds. We hope to welcome you back again soon.

Phoenix, Arizona
Reviewed 1 week ago via mobile

While they claim to have remodeled the hotel, it is nothing more than lipstick on a pig. If you value your sleep at all find somewhere else to stay. Rooms: Modern and stylish, but you can hear every sound from next door neighbors, upstairs, downstairs, and outside. Decided to write this review at 4am from room 406 after listening to...

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Helpful?
Thank trollness
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for taking the time to share this unfortunate experience with us. We are sorry to hear your visit was less than excellent. Being in the heart of the city does create some unwanted noise and we do our best to provide options like complimentary ear plugs and white noise. We apologize you did not enjoy your stay and...

New York City, New York
Reviewed 1 week ago

I made a reservation without paying for the whole 3 nights, I tried to check out the next day since the first night experience was horrible, but I was lied to that my reservation type meant that they would charge for 3 night anyways; when I finally checked out the manager told me that actually that was a mistake and...

Review collected in partnership with this hotel
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Helpful?
Thank 823carinaa
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for taking the time to share this unfortunate experience with us. We are very sorry to hear your stay was less than excellent. I can assure you this is not what we strive for and we will review your comments with our team to help us improve. Thank you again for letting us know we wish your stay...

Reviewed 1 week ago via mobile

The staff was super friendly and helpful. The room was on the small side but that was ok with me since I don't take up too much. Loved the soft, comfy bed and pillows. Bottled water provided anytime you ask for it, coffee available if you want. Good location too - walking distance to Union Square, Macy's, a lot of...

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Helpful?
Thank Cherry Mae P
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for the kind comments in regards to your recent stay at Hotel Diva. We are happy to hear you enjoyed our helpful staff and central location. We appreciate your comments and hope to see you again soon.

Bowral, Australia
Reviewed 1 week ago

It's starting to look a little tired around the edges these days but I like the king rooms which are small, but so are most hotel rooms in SF. It's in a good location by Union Square but it's quiet as most rooms face the back of the building. The beds are comfortable and I always sleep really well. There's...

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Helpful?
Thank Claire T
Tyler L, Director of Operations at Hotel Diva, responded to this review

Thank you for being a loyal guest of Hotel Diva! We are pleased to hear you enjoy our location, beds and friendly staff. We value your feedback and will review this with our team. We hope to impress you on a future stay.

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
The avant-garde Hotel Diva with its ultra-modern rooms is in the center of all that San Francisco has to offer. Surrounded by theaters, shopping, nightlife, casual and fine dining, and steps away from Cable Car line, Hotel Diva is an excellent choice for couples, families, and business travelers. Amenities include complimentary high-speed wireless Internet, 24 hour business center, fitness room, and complimentary coffee and tea service in the morning. ... more   less 

Additional Information about Hotel Diva

Address: 440 Geary Street, San Francisco, CA 94102
Region: United States > California > San Francisco > Union Square
Price Range: $246 - $662 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Diva 3.5*
Number of rooms: 114
Reservation Options:
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Also Known As:
Diva Hotel San Francisco
Diva San Francisco
Hotel Style:
#74 Business Hotel in San Francisco
#75 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Diva staff and other travellers.
14 questions
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Questions? Get answers from Hotel Diva staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had the double room #506 and it was good.”
 of 5 bubbles S8898FUannas, 1 Feb 2017 | Read review
“It can get noisy if your room is on Geary Street”
 of 5 bubbles 642jeanneb, 17 Jan 2017 | Read review
“If your'e already a smoker, you may have no problem with the smell in the rooms.”
 of 5 bubbles pcp2017, 10 Jan 2017 | Read review
“Rooms facing the street WILL experience noise from the crowds and vehicles, especially rowdier on the weekend.”
 of 5 bubbles cjayh2014, 4 Jan 2017 | Read review
“stayed in back”
 of 5 bubbles lucky1492, 1 Jan 2017 | Read review
5 of 5