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Hotel Zetta San Francisco

Hotel ZettaUS$224*
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Certificate of Excellence
GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$249*
US$224*
Great Deal
US$249*
US$249*
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Hotel Zetta San Francisco
Hotel Zetta San Francisco
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818 Reviews from our TripAdvisor Community

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Showing 696: English reviews
Sydney, Australia
Reviewed 19 May 2016

We recently spent 3 nights at the Hotel Zetta for the last part of our honeymoon. We booked last minute and were excellently looked after! We requested a room with a view and although there was not one available on the first night, we were upgraded to a bigger room with a view for the next 2 nights. All the...

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Helpful?
10Thank MondoBurger
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

ModnoBurger, We are honored that we were able to host you for part of your honeymoon. Our staff do all they can to make sure that our guests have a great stay for any occasion, especially something as special. Hope to see you again you soon. -Michel N General Manager

Reviewed 18 May 2016

I don't think I can praise this hotel enough!. We stayed here for 2 nights and the staff were nothing but helpful and friendly. We had informed them it was one of our birthday's so they upgrading one of our rooms free of charge. This hotel has a great location being less than a 100m walk to the shopping centre...

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11Thank Pr1213
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Pr1213, Who doesn't love a complimentary upgrade?! After all I think that's the least we could do for our wonderful guests on their birthdays. I'm glad you got to check out the awesome shopping center next door, it has basically anything you could want and more. There is one difficult part to staying here. That is figuring out the best...

London
Reviewed 16 May 2016 via mobile

We booked into the Zetta as it was a Mr & Mrs Smith hotel so expected a certain standard, what we got was distinctly underwhelming. Firstly we were given a room with no view and had paid extra for a bigger room. We were duly moved but the room was quite dirty and stale. The bathroom had splashes all up...

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1Thank jgdd
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

jgdd, I am disheartened to hear that your stay with us was had some room for improvement. Clearly as you can see from other reviewers on this site we always go above and beyond for our guests and certainly your comments do not reflect the high standards to which we hold ourselves. We have a great partnership with Mr. &...

Orlando
Reviewed 12 May 2016

The rooms here are very clean, roomy, and the staff and nice and helpful. The bar is very nice here, and it gets very busy in the evenings. They have a fun playroom area where you can play pool, board games, watch sports events, etc. I really like that touch.

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Helpful?
12Thank maldoliza
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

maldoliza, Thank you! Our bar, playroom and comfy rooms seem to be a trend here on Tripadvisor! All these wonderful travelers can't be wrong. -Michel N General Manager

Moscow, Russia
Reviewed 11 May 2016

It is a luxury hotel located conveniently for exploring the city. Our rooms was clean and convenient. With a huge king bed and lots of space. At the hotel we enjoyed the playroom and bar, where one can spend time after long walks around the city.

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12Thank YuliaCambridge
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

YuliaCambridge, Thank you for your review. We are glad that you had a good time in San Francisco and our wonderful hotel. This really is the coolest boutique hotel in SF. Take care! -Michel N General Manager

Zurich, Switzerland
Reviewed 11 May 2016

Very nice, modern and centrally located (Westfield Mall is just around the corner). And staff ist super friendly! Our kids (5 and 8) loved to play in the games room while we parents had a drink at the bar :-)

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12Thank ManuAeberli
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

ManuAeberli, The playroom is the perfect place for the kids to hang out while the parents can enjoy a drink at our fantastic bar. I've said it before but I'll say it again...we have the best Old Fashioned in the city! -Michel N General Manager

Reviewed 10 May 2016 via mobile

A well-located and cleverly designed hotel. The bar and the playroom are fantastic but if you get the chance take the stairs rather than the elevator. Great artwork hidden in the stair well. If you dot fancy the hotel breakfast head to Dotties round the corner

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7Thank Tomlondon80
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Tomlondon80, Thank you so much for taking the stairs during your stay here! For those that don't know our stairwells are covered top to bottom with art by local muralists. Definitely worth the stroll down, or up depending on how you're feeling. The playroom is a great feature as well that allows our guests to hang out and enjoy some...

Queenstown, Otago, New Zealand
Reviewed 10 May 2016 via mobile

We have stayed here for two nights and enjoyed a great experience. Our room was so quiet that you had no idea that you were so close to the centre of town. Easy walk to Union Sq. Staff were very helpful and the bed very comfortable. We would definately stay again if we came back. Very clean.

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12Thank Lynece P
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Lynece P, Downtown San Francisco can be a noisy and busy place. Our double pane windows do a good job at blocking out the majority of that and help you enjoy a good nights rest. Also as far as our location goes, its amazing for anyone visiting San Francisco for any reason. The SOMA district is in the middle of...

Spokane, Washington
Reviewed 7 May 2016 via mobile

I stayed here last week on business and had a great time! I travel throughout hotels fairly regularly and this one really stands out. Hip lobby and bar and also a nice restaurant next door that I grabbed a drink at. The room was comfortable and was a good base when out and about. I slept well on that bed....

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Helpful?
11Thank northwesteasy
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Northwesteasy, We appreciate the warm words. We always aim to provide our business travelers with a stay that exceeds their expectations. By the sounds of it we succeeded. Also thank you for highlighting our staff, they are our greatest feature. Come back and pay us a visit again soon. -Michel N General Manager

Reviewed 2 May 2016 via mobile

We stayed in this hotel for a week in April for a vacation. As soon as we arrived the lady on the front desk was so helpful and welcoming after we had a very impatient guy picked up from the airport, she upgraded us as the holiday was for my girlfriends birthday which made the stay even better. The room...

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Helpful?
11Thank Danni_Mitch
Michel N, Manager at Hotel Zetta San Francisco, responded to this review

Danni_Mitch, I am sorry to hear of you missing your flight. Sounds like you were having too good of a time in San Francisco. Dont worry, it happens to the best of us. In addition thank you so much for the kind words about Carolyn! She is amazing and does anything in her power to help our guests. Clearly you...

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04/06/2017 05/06/2017
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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
S&R Lounge
Cuisines: International
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
In a city of exquisitely edgy contrasts, Hotel Zetta offers a high level of sophistication and service without taking itself too seriously. The vibrant décor and sustainable architecture lend an innovative, creative vibe, while the high-tech conveniences, oversized guestrooms and plush pillow top beds keep things modernand always relaxed. Located in the heart of San Francisco’s famously techy-savvy SoMa district and walking distance to Union Square, Hotel Zetta invites style-seeking travelers and local professionals to work, connect, play and get inspired.Located in the heart of San Francisco’s famously hip SoMa Distict, Hotel Zetta offers 116 fashionable rooms and suites to style-seeking business travelers, culture-seeking out-of-towners and local professionals. Work-hard-play-hard business travelers can customize in-room work spaces with over-sized butcher block desks and a bevy of high-tech conveniences, from Internet-ready Samsung 46” smart TVs with access to apps like Facebook, Twitter and Netflix, to G-LINK™ docking stations that let you wirelessly stream videos from your mobile devices to your TV. Want to escape the bustle of the city without actually leaving the city? Our amenity-rich urban enclaves elevate downtime with down comforters and imported linens atop sumptuous pillow top beds, complimentary Neil George bath and body amenities, and Illy coffee espresso machines. Each room's unique quality is accented with a one-of-a-kind tapestry; a stunning collage of antique Oriental rugs. ... more   less 

Additional Information about Hotel Zetta San Francisco

Address: 55 Fifth Street, San Francisco, CA 94103-1801 (Formerly Hotel Milano)
Region: United States > California > San Francisco > SoMa
Price Range: $346 - $850 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Zetta San Francisco 4*
Number of rooms: 116
Reservation Options:
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Also Known As:
Milano Hotel San Francisco
Hotel Milano San Francisco
Milano San Francisco
Hotel Style:
#2 Green Hotel in San Francisco
#15 Luxury Hotel in San Francisco
#19 Business Hotel in San Francisco
#27 Family Hotel in San Francisco
#27 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Zetta San Francisco staff and other travellers.
27 questions
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Questions? Get answers from Hotel Zetta San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large Room with outside view (not facing walls)”
robertsL2846UC, 18 May 2017 | Read review
“For quiet nights, ask for an interior room.”
jlouisville, 15 May 2017 | Read review
“Rooms facing the alley are quieter but worse view.”
ConnorLawrence, 13 Apr 2017 | Read review
“Snag a window facing the street if you can to feel like you're a part of the city while being apart from the city.”
thinkgl0bally, 2 Apr 2017 | Read review
“choose a room with an outfacing window - the extra cost is worth it.”
PaulaM961, 30 Mar 2017 | Read review
5 of 5
Hotel Zetta
US$224* /night
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Expedia.comUS$249
Booking.comUS$249
TravelocityUS$249
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*Disclaimer
Prices are for 1 room, 2 adults
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