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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
I stayed over Memorial Day weekend with my twin 11-year-old boys and 82-year-old dad. I mention this, because we did walk back from AT&T after both games we attended. Michael, the bartender, was very sweet and explained the most direct route.
The hotel's staff is...More
2 Thank twopeasonepod808
Response from Vilen G, Front Office Manager at Hotel Zetta San FranciscoResponded 27 June 2017
twopeasonepod808,
Aw, thank you for the kind words. It really seems like we knocked it out of the park this time around, pun intended! Moreover I am happy to hear that you enjoyed our playroom and all of the games in it, they are a...More
I've travelled extensively around the world and stayed in hundred of hotels throughout the U.S., and Hotel Zetta is now among my favorites.
I chose this hotel because I was meeting up with a bunch of friends in San Francisco and, based on their website...More
2 Thank MyTravelTalesColette
Response from Vilen G, Front Office Manager at Hotel Zetta San FranciscoResponded 27 June 2017
MyTravelTalesColette,
Wow, we take pride in being one you favorite hotels in the world! Those are some big shoes to fill! Our public spaces are inviting and provide some fun for guest of all ages, after all who doesn't like a giant Plinko Board?! But...More
This hotel isn't bad. It just isn't great at anything and is poor in some key aspects.
I don't know sf that well, but this place is surrounded by homeless and walking back to the hotel always results in walks through human refuse. My children...More
Thank SMMMMM
Response from Vilen G, Front Office Manager at Hotel Zetta San FranciscoResponded 25 August 2017
SMMMMM,
Thank you for sharing your feedback with us. Our central location, while providing the convenience of being in the heart of San Francisco, can also be home to some aspects of big city life. The same goes for our lobby bar, it is a...More
We stayed 4 nights at the start of our US trip. The location was great, just at the end of Powell where there are lots of shops and great street entertainers - funk music groups etc. The cable car also runs from there too and...More
2 Thank Saffy77
Response from Vilen G, Front Office Manager at Hotel Zetta San FranciscoResponded 25 August 2017
Saffy77,
We love such kind words! Our goal is to ensure that we take great care of our guests which includes from arrival to departure. We treat our guests like our friends, which is what hospitality is all about! In addition to this our location...More
We stayed between May 2nd and May 6th 2017 in a room on the 8th floor facing the windows of the two other rooms (no view). The personnel at the reception were very helpful and curtoues.The room was very small with North American standards. The...More
2 Thank Robert S
Response from Vilen G, Front Office Manager at Hotel Zetta San FranciscoResponded 15 June 2017
Robert S,
I am sorry to hear that you stay with us did not meet you standards. We appreciate your feedback and use them as an opportunity to improve our operations going forward. We hope that you give us another chance to show you what...More
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized
...More
streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Hi Alise,
My view was of the back alley. I was on business so wasn't bothered but would be if I was on holidays.
The rooms are noisy. I was on the 5th floor toward the back. Not a lot of street noise but the walls are... More
Hi Alise,
My view was of the back alley. I was on business so wasn't bothered but would be if I was on holidays.
The rooms are noisy. I was on the 5th floor toward the back. Not a lot of street noise but the walls are thin. I listened to some tech guy talk about investor meeting the next day, then he fought with his wife/partner/friend. So, yes it can be noisy. The hotel is great though.
