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Hotel Zetta San Francisco

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Traveller (350)
Room & Suite (255)
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Overview
  • Excellent59%
  • Very good27%
  • Average10%
  • Poor2%
  • Terrible2%
Travellers talk about
“games room”(31 reviews)
“virtual reality”(9 reviews)
Free Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Rooms
May 9May 10
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (995)
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All reviewscavalier restaurantgames roomvirtual realitygames areashuffle boardblue bottleespresso machinelobby barping pongboutique hotelunion squarewestfield mallsouth of marketcool vibefun hotelrooms are spaciouscool hotel
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151 - 155 of 850 reviews
Reviewed 4 June 2017

I stayed over Memorial Day weekend with my twin 11-year-old boys and 82-year-old dad. I mention this, because we did walk back from AT&T after both games we attended. Michael, the bartender, was very sweet and explained the most direct route. The hotel's staff is...More

2  Thank twopeasonepod808
Response from Vilen G, Front Office Manager at Hotel Zetta San FranciscoResponded 27 June 2017

twopeasonepod808, Aw, thank you for the kind words. It really seems like we knocked it out of the park this time around, pun intended! Moreover I am happy to hear that you enjoyed our playroom and all of the games in it, they are a...More

Reviewed 4 June 2017 via mobile

I've travelled extensively around the world and stayed in hundred of hotels throughout the U.S., and Hotel Zetta is now among my favorites. I chose this hotel because I was meeting up with a bunch of friends in San Francisco and, based on their website...More

2  Thank MyTravelTalesColette
Response from Vilen G, Front Office Manager at Hotel Zetta San FranciscoResponded 27 June 2017

MyTravelTalesColette, Wow, we take pride in being one you favorite hotels in the world! Those are some big shoes to fill! Our public spaces are inviting and provide some fun for guest of all ages, after all who doesn't like a giant Plinko Board?! But...More

Reviewed 4 June 2017 via mobile

This hotel isn't bad. It just isn't great at anything and is poor in some key aspects. I don't know sf that well, but this place is surrounded by homeless and walking back to the hotel always results in walks through human refuse. My children...More

Thank SMMMMM
Response from Vilen G, Front Office Manager at Hotel Zetta San FranciscoResponded 25 August 2017

SMMMMM, Thank you for sharing your feedback with us. Our central location, while providing the convenience of being in the heart of San Francisco, can also be home to some aspects of big city life. The same goes for our lobby bar, it is a...More

Reviewed 3 June 2017 via mobile

We stayed 4 nights at the start of our US trip. The location was great, just at the end of Powell where there are lots of shops and great street entertainers - funk music groups etc. The cable car also runs from there too and...More

2  Thank Saffy77
Response from Vilen G, Front Office Manager at Hotel Zetta San FranciscoResponded 25 August 2017

Saffy77, We love such kind words! Our goal is to ensure that we take great care of our guests which includes from arrival to departure. We treat our guests like our friends, which is what hospitality is all about! In addition to this our location...More

Reviewed 18 May 2017

We stayed between May 2nd and May 6th 2017 in a room on the 8th floor facing the windows of the two other rooms (no view). The personnel at the reception were very helpful and curtoues.The room was very small with North American standards. The...More

2  Thank Robert S
Response from Vilen G, Front Office Manager at Hotel Zetta San FranciscoResponded 15 June 2017

Robert S, I am sorry to hear that you stay with us did not meet you standards. We appreciate your feedback and use them as an opportunity to improve our operations going forward. We hope that you give us another chance to show you what...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Business Centre with Internet Access
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$256 - US$740 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Francisco
#16 Family Hotel in San Francisco
#19 Business Hotel in San Francisco
#22 Luxury Hotel in San Francisco
#27 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$256 - US$740 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Green Hotel in San Francisco
#16 Family Hotel in San Francisco
#19 Business Hotel in San Francisco
#22 Luxury Hotel in San Francisco
#27 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (350)
Room & Suite (255)
Dining (13)
Amenities (12)
Family and Play Areas (9)
Business Centre & Event Rooms (5)
Nearby
SoMa
South of Market (SoMa), has an urban and sophisticated
vibe, but you're more likely to find big nightclubs
and lots of industrial loft residences than you are to
find boutique shopping. Although it’s the epicenter
for tech startups in the city, visitors will be able
to do more than just business - museums, top quality
restaurants, and the San Francisco Giants now call
this neighbourhood home. Most of its freeway-sized
...More
Questions & Answers
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Nicola B
7 September 2017|
AnswerShow all 3 answers
Response from ChrisandJulieM | Reviewed this property |
Local taxes
0
Votes
Alise W
30 August 2017|
AnswerShow all 7 answers
Response from Tina C | Reviewed this property |
Hi Alise, My view was of the back alley. I was on business so wasn't bothered but would be if I was on holidays. The rooms are noisy. I was on the 5th floor toward the back. Not a lot of street noise but the walls are... More
1
Vote
RodrigoG55
25 August 2017|
AnswerShow all 5 answers
Response from jdil | Reviewed this property |
There in June. Had several packages delivered at no additional holding fee
1
Vote
Room Tips
"They gave us a good room without us having to say anything. And we purchased through expedia."
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"Most rooms have a bad view to the building next door"
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"I would recommend staying on higher floors to avoid the street noise."
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"A lot of the rooms are interior views (looking directly at another building). I would request a city view."
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