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    Hotel Zetta San Francisco

    55 Fifth Street, San Francisco, CA 94103-1801
    (415) 543-8555
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    2017-11-26 2017-11-27
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    Overview
    • Excellent57%
    • Very good28%
    • Average11%
    • Poor2%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Offers from Hotel Zetta San Francisco
    Special Offer: 30% Off - Holiday Offer
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    Rooms
    Nov 26Nov 27
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (894)
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    21 - 25 of 757 reviews

    Reviewed 11 September 2017

    Cool vibe and decor at this boutique hotel in great location just short walk from main shopping centers, Union Square, cafes and other restaurants. Staff were super friendly and very casual - made us feel welcome and gave us tips in and around the hotel...More

    1  Thank PJSGFJ95
    Response from Mark B, General Manager at Hotel Zetta San FranciscoResponded 20 September 2017

    Dear PJSGFJ95, (did I spell that right?!) Thank you so much for staying with us and thank you for the great review. Our hotel is unique and so are our staff. They are passionate about what they do and love passing on insightful information about...More

    Reviewed 8 September 2017 via mobile

    Stayed here whilst attending a conference at the Marconi Center. Clean, modern, trendy and good value. Staff were efficient and very friendly. Close proximity to the CBD is also an advantage. Try the Virtual Reality experience at the bar!More

    1  Thank Durry-357
    Response from Mark B, General Manager at Hotel Zetta San FranciscoResponded 20 September 2017

    Dear Durry-357, Thank you for staying with and I am so glad you had a great time while in San Francisco and that you tried your hand at VR. One could spend a lot of time in our VR room! We are very lucky with...More

    Reviewed 7 September 2017 via mobile

    The only good thing about this hotel is the location. Shopping district just around the corner. Room: - Lumpy, uncomfortable beds that dip all over; likely old mattresses. - Small rooms. - Terrible shower head that adds significant amount of time to the task --...More

    1  Thank alexor00
    Response from Mark B, General Manager at Hotel Zetta San FranciscoResponded 20 September 2017

    Dear alexxxor, I am so sorry for the trouble and disappointment you had during your stay with us. Clearly this is not acceptable and does not reflect our hotel. I have followed up with my team and we are ensuring that these mistakes do not...More

    Reviewed 6 September 2017

    This was my first time in San Francisco and I was not disappointed. The hotel was amazing, the staff was very friendly and the room couldn't have been better. My boyfriend and I had so much fun playing pool in the lobby, plinko and with...More

    1  Thank Jessica A
    Response from Mark B, Owner at Hotel Zetta San FranciscoResponded 20 September 2017

    Dear Jessica A, Thank you for your great review and wonderful remarks about the team. I am very lucky to work with such passionate and carrying people who truly enjoy showing off the best of our great city. I am so glad that you had...More

    Reviewed 31 August 2017

    For the price we paid, we were expecting more. We arrived early evening on a Thursday when happy hour was in full swing and as the reception area is in the bar, wondered if this was going to be the right hotel for us. Things...More

    Thank KJH999
    Response from Vilen G, Front Office Manager at Hotel Zetta San FranciscoResponded 1 September 2017

    KJH999, Thank you for taking a moment to write us such a thorough review! You are correct, our lobby bar gets quite lively during the evenings as it is a hit with our guests as well as the locals. When you pair that with our...More

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    About
    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Conference Facilities
    • Business Centre with Internet Access
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$212 - US$675 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Green Hotel in San Francisco
    • #19 Business Hotel in San Francisco
    • #21 Luxury Hotel in San Francisco
    • #27 Family Hotel in San Francisco
    • #27 Romantic Hotel in San Francisco
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 116
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Expedia, Orbitz, Hotels.com, Travelocity, Ctrip TA, Hotwire, Agoda, Cheap Tickets, getaroom.com and HotelQuickly so you can book your Hotel Zetta San Francisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • San Francisco >
    • SoMa
    • Also Known As
    • Milano Hotel San Francisco ,
    • Hotel Milano San Francisco ,
    • Milano San Francisco
    Add Photo Photos
    Traveller (333)
    Room & Suite (218)
    Dining (13)
    Hotel & Grounds (294)
    Bathroom (26)
    Family and Play Areas (8)
    Business Centre & Event Rooms (5)
    Nearby
    SoMa
    South of Market (SoMa), has an urban and sophisticated
    vibe, but you're more likely to find big nightclubs
    and lots of industrial loft residences than you are to
    find boutique shopping. Although it’s the epicenter
    for tech startups in the city, visitors will be able
    to do more than just business - museums, top quality
    restaurants, and the San Francisco Giants now call
    this neighbourhood home. Most of its freeway-sized
    ...More
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    Nearby Restaurants
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    M. Y. China
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    Mo'z Cafe
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    Nearby Attractions
    Powell and Market Cable Car Turnaround
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    .16 km away
    Westfield San Francisco Centre
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    .13 km away
    Market Street
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    .20 km away
    Nordstrom
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    .12 km away
    Ask a question
    Questions & Answers
    Nicola B
    7 September 2017|
    AnswerShow all 3 answers
    Response from ChrisandJulieM | Reviewed this property |
    Local taxes
    0
    Votes
    Alise W
    30 August 2017|
    AnswerShow all 7 answers
    Response from Tina C | Reviewed this property |
    Hi Alise, My view was of the back alley. I was on business so wasn't bothered but would be if I was on holidays. The rooms are noisy. I was on the 5th floor toward the back. Not a lot of street noise but the walls are... More
    1
    Vote
    RodrigoG55
    25 August 2017|
    AnswerShow all 5 answers
    Response from jdil | Reviewed this property |
    There in June. Had several packages delivered at no additional holding fee
    1
    Vote
    Room Tips
    "Find another hotel!"
    Read review
    "Make sure that your room as a real window"
    Read review
    "7th floor suite was huge!"
    Read review
    "Best view is Fifth street side of hotel"
    Read review
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