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2017-12-24 2017-12-25
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    Hotel Zetta San Francisco

    55 Fifth Street, San Francisco, CA 94103-1801
    (415) 543-8555
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    2017-12-24 2017-12-25
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    US$272
    US$199
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    Traveller (333)
    Room & Suite (218)
    Dining (13)
    Overview
    • Excellent57%
    • Very good28%
    • Average11%
    • Poor2%
    • Terrible2%
    Travellers talk about
    “games room” (31 reviews)
    “games area” (10 reviews)
    Free Wifi
    Parking
    Breakfast Available
    Air Conditioning
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
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    4.0 Star Hotel
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    Offers from Hotel Zetta San Francisco
    Special Offer: 30% Off - Holiday Offer
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (903)
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    51 - 55 of 764 reviews

    Reviewed 11 July 2017 via mobile

    The Zetta is a great place, with a really cool 'play room', but the real stars are the excellent reception staff. They seemed genuinely interested in making our holiday as good as possible, going as far as to recommend things to do even after we'd...More

    4  Thank IanWLondon
    Response from Vilen G, Front Office Manager at Hotel Zetta San FranciscoResponded 30 August 2017

    IanWLondon, Once again our Playroom and staff steal the day! The Playroom is a great addition which is a hit with guests and locals alike while enjoying a beverage from our lobby bar. But as you mentioned our staff are the stars of the show...More

    Reviewed 8 July 2017

    The hotel is located steps away from Market Street and is easy walking distance from Chinatown, Ferry Landing. Many great restaurants are only a short walk away and the hotel is located next door to the Westfield Shopping Mall. You can get a great breakfast...More

    4  Thank derind805
    Response from Vilen G, Front Office Manager at Hotel Zetta San FranciscoResponded 30 August 2017

    derind805, I am happy to hear that you enjoyed our central location in San Francisco! Really everything you need is within a short walk of our hotel doors; whether that be shopping, dining or sightseeing. In addition, thank you for highlighting our restaurant and bar,...More

    Reviewed 7 July 2017

    We had reservations at another nearby hotel and after one night there, we wanted out! We just walked in to Hotel Zetta with little hope of getting a room for one week. The staff could not have been nicer and were very accommodating. We were...More

    5  Thank TampaTraveler42
    Response from Vilen G, Front Office Manager at Hotel Zetta San FranciscoResponded 25 August 2017

    TampaTraveler42, Sounds like our team lived up to their reputation! They are a gem and we are so glad to have them on board, they really create that boutique hotel atmosphere which is hard to pull off. As far as our rooms go they are...More

    Reviewed 7 July 2017 via mobile

    I stayed here a week and it really felt like home. Bar area downstairs is very casual and relaxed. For those who like games and things to do, there are a few things to keep you occupied. Staff on front desk are super helpful. My...More

    3  Thank Kimberley H
    Response from Vilen G, General Manager at Hotel Zetta San FranciscoResponded 25 August 2017

    Kimberley H, We always aim for our guests to feel like they are at home when staying with us. Part of creating that homey feeling is our staff which treats our guests like friends and ensures that we go above and beyond for them and...More

    Reviewed 6 July 2017 via mobile

    Stayed 4 nights and had a great time. Was moved to 608 after first night, very light and quiet room. Illy espresso machine in room, well stocked mini bar and a very good bed. Staff was helpful and helped us with good suggestions. Like Fillmore...More

    4  Thank yef70
    Response from Vilen G, Front Office Manager at Hotel Zetta San FranciscoResponded 25 August 2017

    yef70, Thank you for your kind words. We value you taking a moment to share your thoughts with over travelers on Tripavisor. Come back and see us again! -Vilen G Operations Manager

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    Awards & Recognition
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Multilingual Staff
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    • Breakfast Available
    • Room amenities
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    • Reservation Options
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    • Location
    • United States >
    • California >
    • San Francisco >
    • SoMa
    • Also Known As
    • Milano Hotel San Francisco ,
    • Hotel Milano San Francisco ,
    • Milano San Francisco
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    Dining (13)
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    Family and Play Areas (8)
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    Ask a question
    Questions & Answers
    Nicola B
    7 September 2017|
    AnswerShow all 3 answers
    Response from ChrisandJulieM | Reviewed this property |
    Local taxes
    0
    Votes
    Alise W
    30 August 2017|
    AnswerShow all 7 answers
    Response from Tina C | Reviewed this property |
    Hi Alise, My view was of the back alley. I was on business so wasn't bothered but would be if I was on holidays. The rooms are noisy. I was on the 5th floor toward the back. Not a lot of street noise but the walls are... More
    1
    Vote
    RodrigoG55
    25 August 2017|
    AnswerShow all 5 answers
    Response from jdil | Reviewed this property |
    There in June. Had several packages delivered at no additional holding fee
    1
    Vote
    Room Tips
    "Find another hotel!"
    Read review
    "Make sure that your room as a real window"
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    "7th floor suite was huge!"
    Read review
    "Best view is Fifth street side of hotel"
    Read review
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