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Clift Hotel San Francisco

Official SiteUS$203*
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Certificate of Excellence
GreenLeadersSilver level
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Clift Hotel San Francisco
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3,296 Reviews from our TripAdvisor Community

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Showing 2,854: English reviews
Lund, Sweden
Reviewed 1 June 2015

Overall it was a very nice stay. I really sleeped well and liked being able to work in the morning and then have a cup of tea in the lobby before I had to leave for the days tasks. On the minus side: I could sometimes here noises from the room next to mine through the door. Some kind of...

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Helpful?
Thank hakan1337
Randi D, Front Office Manager at Clift Hotel San Francisco, responded to this review

Thank you for both your positive and constructive feedback. We truly appreciate your suggestions and concerns and will take actions to rectify them. We do have disinfectant spray in the gym that was perhaps being replenished at the time. I have personally ensured that it is available to guests.

San Mateo
Reviewed 1 June 2015

I wanted to make a good impression to a client in town for short stay with meetings. He was ecstatic the whole time there! Enjoyed the vibe, service, libations, food and of course room! Couldn't have gone smoother with the automated confirmation, check in and survey checking on his stay at the end. Seamless everything...thanks CLIFT! Keep up the great...

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Helpful?
1Thank jennivinel
Randi D, Front Office Manager at Clift Hotel San Francisco, responded to this review

I am thrilled that we helped you impress your client as we do aim to please! Thank you for the great comments and we look forward to welcoming you back soon.

Chicago, Illinois
Reviewed 1 June 2015

Customer service was outstanding from front desk, to bar to doormen/bellmen. The room service delivery was timely and very friendly - but the meal itself was terrible. My food arrived fast after my order but was cold and the fries were obviously not fresh. The bed was comfortable, the room was clean and well decorated. I would stay here again...

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Helpful?
Thank mtc0814
Randi D, Front Office Manager at Clift Hotel San Francisco, responded to this review

I am happy to see that you enjoyed your overall experience and sorry for the poor impression our Room Service experience left you with. I assure you this is not the typical response we get from our food as our Chef is always adding new items to keep the menu fresh and appealing to our guests.

Reviewed 31 May 2015 via mobile

We arrived at the lamp was not working and the toilet did not smell good, very small room and a toilet and shower very cramped and not so clean, rust on the door. Old shower head and a loose, bad service and hotel staff did not help as needed and does not a good feeling, we had terrible noise from...

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Helpful?
1Thank Yarinss
Randi D, Front Office Manager at Clift Hotel San Francisco, responded to this review

I am sorry that your experience fell short of your expectations. I assure you this is not the typical level of service we strive to provide and we will make sure that the issues you experienced with the room are immediately resolved.

Washington DC, District of Columbia
Reviewed 31 May 2015 via mobile

Visited the hotel in May with my wife and 9 month old daughter, we were in San Fransisco for 3 days to see the city and visit Napa for some wine tasting. The hotel is on a busy street, there is no place for you to park so you can get your luggage and give the car to valet. You...

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Helpful?
Thank Jad C
Clift_Hotel_Manager, Director of Rooms at Clift Hotel San Francisco, responded to this review

Thank you for taking the time to share your feedback. We are sorry to hear that you had a less than stellar experience. While The Redwood Room can be lively at night, we regret to hear that it interrupted your check-in experience. We hope you will give us another opportunity to welcome you back.

London, United Kingdom
Reviewed 30 May 2015 via mobile

I have to say that my experience of the Clift was not a good one. The common areas of the hotel are fantastic but the room itself is nowhere near in keeping with the lobby etc, in fact it's very much akin to the type of accommodation/room one would expect from a budget hotel. Some examples of why I have...

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Helpful?
1Thank Love2travel2places
Randi D, Front Office Manager at Clift Hotel San Francisco, responded to this review

I am terribly sorry for the issues you experienced during your stay and that we were unable to provide the exceptional service we are typically known for. We take all of our guest's feedback very seriously and will have all of the items you mentioned fixed immediately. Thank you for taking the time to share your comments and I assure...

Sandys Parish, Bermuda
Reviewed 30 May 2015

We chose it for design and location. We could not have made a better choice! And we also got fantastic service, comfort, and the best bar in the area. We wanted to be close to everything and we definitely felt like we were. The hotel is extremely well-designed and thought-through. We loved our spacious room, elevators having new color every...

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3Thank Youralana
Randi D, Front Office Manager at Clift Hotel San Francisco, responded to this review

And We will miss you too! Thank you for sharing your wonderful experience with us and we truly look forward to welcoming you back next time you find yourself in San Francisco!

Washington
Reviewed 29 May 2015

The lobby and bar are standouts. The service was great. Our room was big and had a great view (we even got a visit from a pair of San Francisco's wild parrots), but it could use a deep clean/refresh. On the bad side/good side, the faucet in the bathroom was broken, but maintenance quickly came to fix the issue. I...

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Helpful?
Thank tracyh338
Randi D, Front Office Manager at Clift Hotel San Francisco, responded to this review

I am happy to hear that you enjoyed your experience! Thank you for sharing your wonderful comments and we look forward to welcoming you back to Clift!

Los Altos
Reviewed 27 May 2015

I had only a 1 night stay and used a Travelocity coupon, so I was particularly delighted when I got upgraded to a studio at check out! Very pleasant personel and the room was awesome! The main reason for not giving it 5 stars is a series of small details that made the stay just below perfect: I found the...

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Helpful?
Thank cbernardb
Clift_Hotel_Manager, Director of Rooms at Clift Hotel San Francisco, responded to this review

Thank you for your review. We appreciate the feedback that you provided and will share your comments with our team as part of our operational review. We hope to welcome you back in the future.

Los Angeles
Reviewed 27 May 2015

The location is great as its right next to Union Sq. The hotel is a solid 4 star. Rooms are clean and bright with interesting and cool furniture. Staff are very friendly and helpful. Crown on weekends not so great and its because of the bar downstairs.

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Helpful?
Thank stars1983
Randi D, Front Office Manager at Clift Hotel San Francisco, responded to this review

Thank you for your wonderful comments about the staff and location of the Hotel. Our people are our greatest asset and I am pleased to see that you were able to experience their friendly service.

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07/05/2017 08/05/2017
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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
An inspired fusion of old-world hotel elegance with distinctly contemporary energy and glamour, the nearly century-old CLIFT’s modern and daring sense of diversity perfectly captures the city’s spirit. Steps from Union Square shopping and the legendary Nob Hill, CLIFT is perfectly located for sightseeing, shopping and socializing. Designed by Philippe Starck, the soaring lobby contains one of the most eclectic furniture collections in all of California ... more   less 

Additional Information about Clift Hotel San Francisco

Address: 495 Geary Street, San Francisco, CA 94102-1222
Region: United States > California > San Francisco > Union Square
Price Range: $307 - $640 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clift Hotel San Francisco 4*
Number of rooms: 372
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Also Known As:
Clift San Francisco
San Francisco Clift Hotel
Hotel Style:
#27 Business Hotel in San Francisco
#40 Green Hotel in San Francisco
#42 Luxury Hotel in San Francisco
#49 Family Hotel in San Francisco
#64 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Clift Hotel San Francisco staff and other travellers.
26 questions
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Questions? Get answers from Clift Hotel San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I will ask for room 1508 every time...”
sramboman, 14 Apr 2017 | Read review
“Allow room windows to open easier as too stuffy to sleep”
denun78, 3 Apr 2017 | Read review
“I wouldn't pay $ for the suite.”
ttibbs, 3 Apr 2017 | Read review
“The two queen room was spacious for myself and my two girls.”
DebsworldLakeTahoe, 22 Mar 2017 | Read review
“Find another hotel”
JeroenB361, 20 Mar 2017 | Read review
5 of 5
Official Site
US$203* /night
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Booking.comUS$239
PricelineUS$203
TravelocityUS$203
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*Disclaimer
Prices are for 1 room, 2 adults
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