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Touchstone Hotel - City Center

410 reviews
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Traveller (132)
Room & Suite (71)
Dining (3)
Overview
  • Excellent16%
  • Very good42%
  • Average30%
  • Poor7%
  • Terrible5%
Travellers talk about
“union square”(73 reviews)
“rooms are clean”(14 reviews)
Free Wifi
Non-Smoking Rooms
Wheelchair Access
Free Parking
Breakfast included
Air Conditioning
2.0 Star Hotel
All hotel details
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Reviews (410)Write a Review
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105
72
18
14
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49
105
72
18
14
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All reviewsunion squareprovide ear plugsrooms are cleanfree wifihomeless peoplestreet noisehotel roombasic hotelnoisy at nightbottled waterheart of san franciscotenderloinprivate bathroomwould stay here againcouple of nightscentral locationcomfy bed
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1 - 5 of 258 reviews
Reviewed 4 days ago via mobile

Stayed here as a family. We were happy with our stay. Rooms are on the small side, but that is to be expected in a city centre. It is noisy outside, but again, expected, and ear plugs are provided. Staff were helpful, breakfast was great,...More

Thank enzyme25
Reviewed 4 weeks ago

Checked in around 4pm, 7th Jan 2018 and terrible first impression. Finally acknowledge at front desk and then took over 1 minute to buzz in. Rude, slow and dismissive throughout check-in, barely looked up. I then had to open door for husband who followed with...More

Thank Lornette
A TripAdvisor Member
66
Reviewed 26 December 2017 via mobile

We stayed at the Touchstone hotel for one night. Annnd that was plenty. The rooms were very small, cramped, dirty and very dated. When you walked in through the door the floor squeaked and the carpet was filthy. Looked like it hadn’t been vacuumed in...More

Thank A TripAdvisor Member
Reviewed 26 December 2017

My son and I had twin beds and private bathroom. It was like a college dorm room only with private bathroom. It was clean and had usual toilet amenities (shampoo, body wash, hair dryer,). The location is great. A couple of blocks from Union Square,...More

Thank wcolinmckay
Reviewed 23 December 2017 via mobile

We stayed here for three nights which was three too many. The rooms are very small, dated and dirty with scuffed walls. The tap in our room in the bathroom dripped constantly and the street noise outside made it impossible to sleep. We didn’t feel...More

Thank kailaeb
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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Details
Price range
US$103 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Best Value Hotel in San Francisco
Room types
Non-Smoking Rooms
Details
Price range
US$103 - US$216 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Best Value Hotel in San Francisco
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (132)
Room & Suite (71)
Dining (3)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
z0es13
18 September 2017|
AnswerShow all 4 answers
Response from Laura B | Reviewed this property |
You can ask the receptionist to arrange the transfer to the airport for around 17£ per person. The room does not have fridge or microwave Hope it helps
1
Vote
z0es13
21 December 2016|
AnswerShow all 5 answers
Response from edurashezrin | Reviewed this property |
Yes definitely ditch the car. A friend of mine got her car towed and San Fran has the highest fine in the US i was shocked! She had to pay $550 (yes $550!) to get her car out, they don't even offer a payment plan-nothing. No... More
1
Vote
orlandob928
18 November 2016|
AnswerShow all 4 answers
Response from Elainehallst | Reviewed this property |
You need to call the hotel and find out if pets are permitted before you book
0
Votes
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123
Room Tips
"Try not to be close to elevators, as this place seems to have a lot of young people staying there and they..."
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"I would think the higher rooms maybe less noisy, 7 floors high."
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"I only stayed in Room 207 and I was happy."
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"I stayed in room 608 and was happy"
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