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InterContinental Mark Hopkins San Francisco

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Traveller (1177)
Room & Suite (976)
Dining (108)
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Overview
  • Excellent42%
  • Very good35%
  • Average15%
  • Poor6%
  • Terrible2%
Travellers talk about
“nob hill”(557 reviews)
“mark restaurant”(51 reviews)
“cable car”(183 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
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Rooms
Jun. 14Jun. 15
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,660)
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21 - 25 of 2,362 reviews
Reviewed April 13, 2018

When I checked in, the front desk told me that the only room available for the price I had booked was either on the fourth floor or next to an elevator. I would have to pay more to get a room without those problems. It...More

1  Thank cmc572018
Response from Thomas C, Manager at InterContinental Mark Hopkins San FranciscoResponded April 13, 2018

Thank you so much for providing us with feedback regarding your most recent stay. We are constantly taking feedback such as yours and using that to continually improve the guest experience. I have forwarded your remarks regarding check-in to the appropriate manager so that they...More

A TripAdvisor Member
51
Reviewed April 12, 2018 via mobile

The hotel is very classic and nice in the lobby area but rooms were just okay. We lost power the first night and AC never seemed to afterwards. Our comforters had stains all over them and had to request new ones. The power port on...More

1  Thank A TripAdvisor Member
Response from Thomas C, Manager at InterContinental Mark Hopkins San FranciscoResponded April 13, 2018

Thank you for taking the time to provide us with some feedback regarding your most recent stay with us. We are constantly taking feedback such as yours and using that to improve the quality of the guest experience. I have forwarded your comments to the...More

Reviewed April 11, 2018

My husband and I stayed here in June 2017 and it was a wonderful stay in Nob Hill. The room was very comfortable and we had amazing skyline views of the city. This was one of my favorite things about our stay! The staff was...More

Thank Char17
Reviewed April 8, 2018 via mobile

Had what was called accessible king room. Wasn’t accessible. Bed too high. Bath had to be filled using shower head. No accessible power near bed. Couldn’t turn lights off at bed. Room in terrible condition. Internet a joke at least I got that free. The...More

Thank Mac147
Response from asmaramazur, Front Office Manager at InterContinental Mark Hopkins San FranciscoResponded April 17, 2018

Thank you for taking the time to provide feedback of your recent stay with us. I'm disappointed to hear your stay with us didn't meet your expectations and your comments have been shared with our Executive team. Best, Asmara Mazur Front Office Manager

Reviewed April 8, 2018

We stayed here for Easter weekend. We booked a Deluxe Terrace Suite. It was a beautiful suite albeit showing it's age just a tad. A one bedroom suite that has a separate King bedroom and a glorious out door balcony/patio/ It's equipped with lounge chairs...More

1  Thank Hawaiiluv
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$188 - US$557 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Green Hotel in San Francisco
#37 Luxury Hotel in San Francisco
#44 Romantic Hotel in San Francisco
#55 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$188 - US$557 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#14 Green Hotel in San Francisco
#37 Luxury Hotel in San Francisco
#44 Romantic Hotel in San Francisco
#55 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1177)
Room & Suite (976)
Dining (108)
Amenities (33)
Family and Play Areas (4)
Business Centre & Event Rooms (4)
Nearby
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the
city and is home to amazing architecture and views.
The hike to the top can be a challenging workout for
those who forego a cable car ride, but they will be
rewarded with some of the city’s most beautiful
architecture adorning its peak. Originally populated
with mansions after the Gold Rush, most if not all
were devastated in the 1906 earthquake and fire that
...More
Questions & Answers
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pgolden
November 8, 2017|
AnswerShow all 3 answers
Response from Edward M | Reviewed this property |
Sorry we also enjoyed the coffee but can’t recall the name as the previous person suggest email the hotel I am sure they will let you know Kind regards
0
Votes
OM D
May 11, 2017|
AnswerShow all 7 answers
Response from Safady | Reviewed this property |
The uber was faster, the shuttle was slightly cheaper split among 5 people (but very slow). If I had to do it over, I'd fly into Oakland since it is much closer to this hotel and area.
0
Votes
thymetraveller3
March 17, 2017|
AnswerShow all 8 answers
Response from Figiasauz | Reviewed this property |
Yes, valet only. $65 per night.
2
Votes
Room Tips
"Check room before accepting!"
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"Try to get a view of the city or go up to the Top of the Mark."
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"Upper floors / best view"
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"An upper floor corner room offers wonderful views."
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