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Fairmont Heritage Place, Ghirardelli Square

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Fairmont Heritage Place, Ghirardelli Square
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653 Reviews from our TripAdvisor Community

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Showing 582: English reviews
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Reviewed 6 days ago NEWvia mobile

There are plentiful reasons to love what Fairmont has done with this former infamous chocolate factory. They all come with a hefty price tag, so the standard of review must live up to the cost being paid. The lodging is beautiful and ideal for families visiting this amazing city. We were in a 2 bedroom unit with "city view." Despite...

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Helpful?
Thank Gary A
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm pleased to hear you and your family had such a nice visit overall and found the suite well-suited to your needs. I apologize for the check-in issue and can appreciate the frustration that caused, particularly after such a long trip from the East Coast. I...

Melbourne, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 17 December 2016

I stayed at the Fairmont for 3 nights in a 2bedroom apartment with my wife and my mother in law. From the moment we arrived we were welcomed like old friends. We arrived rather late after a long haul flight and then a 6 hour drive from LA to San Fran. Suffice to say by the time we arrived at...

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Helpful?
1Thank Cameron1711
About Hotel's Favourite Review
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm thrilled to hear you had such a tremendous visit and enjoyed great service from Michael in particular. I look forward to sharing your kind words with him, I know he'll be thrilled to hear it. Thanks again for your kind review and we hope to...

Houston
Reviewed 1 week ago NEW

Outstanding service, above and beyond, starting from the moment our car dropped us off at the front door. Shah at check-in was super helpful. We had pre-paid a 3BR suite for 4 nights, but there was heavy road construction going on. Shah let us tour a quieter 2BR unit on the opposite side and eventually moved us to a quieter...

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Helpful?
Thank Toro9
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. We're thrilled to hear you and your family had such a nice stay and found the suites so well-suited to your family's needs. As we pride ourselves on service, it's great to hear of your interactions with the team. Thanks again for your kind review and we hope to welcome you...

Los Angeles, California
Reviewed 1 week ago

We stayed at the Fairmont a couple of times now and we’re always surprised by the generosity and exceptional guest services. This time, we booked a 2 bed/2.5 bath room. It was large – the livingroom had a great view of the pier and a nice fireplace which was great since it does get a bit chilly even during summer...

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Helpful?
Thank AnnCalifornia11
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. We're thrilled to hear you and your family had such a nice stay and found the suites so well-suited to your family's needs. Thanks again for your kind review and we hope to welcome you again in the future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com

United States
Reviewed 4 weeks ago

We stayed for the fourth year in a row on the same weekend in a two bedroom unit at the Fairmont Heritage Place. It's inside the Ghiradelli Square. This place is not only fantastic, it's perfect for families since the units are spacious, with a small family room, dining table and kitchen. Our kids look forward to this trip since...

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Helpful?
Thank Greg B
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. We're thrilled to hear you and your family had such a nice stay and found the suites so well-suited to your family's needs. Thanks again for your kind review and we hope to welcome you again in the future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com

Reviewed 12 February 2017

My boyfriend and I stayed at the Fairmont Heritage Place for a week on vacation. We had both been to San Francisco for work before but this was our first time for pleasure. The hotel is an apartment style hotel including living room, kitchen, and dining room. The property is located on Ghirardelli Square which is a perfect location with...

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Helpful?
Thank Ying Z
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your very kind words about the property. We are thrilled you and your boyfriend had such a nice stay and found the suite so well-suited to your needs. As you mentioned, our residential style makes us a very unique property and our location at historic Ghirardelli Square makes us the perfect spot from which to explore the...

Gold Coast, Australia
Reviewed 10 January 2017 via mobile

Our experience at the Fairmont Heritage in Ghirardelli Square was beyond our expectations in every respect. From the superlative concierge team and porters/doormen/drivers (house car made available for trips less than 2 miles) and housekeeping staff, our every need was taken care of from start to finish. The accommodation itself was amazing, and it will certainly take a lot to...

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Helpful?
Thank John M
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. We're thrilled to hear you and your family had such a nice stay and enjoyed such great service. I look forward to sharing your kind words with the team, I know they'll be thrilled to hear it. Thanks again for your kind review and we hope to welcome you again in...

Brisbane, Australia
Reviewed 3 January 2017

This is a really nice apartment style hotel so it has very big rooms. You get all the amenities of an apartment including a full kitchen and washing machine / dryer. All the fittings are of high standard and well maintained. It is also conveniently located in the same square as Ghirardelli Chocolates and a number of restaurants and has...

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Helpful?
1Thank Chris D
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. We're thrilled to hear you had such a nice stay and found the rooms so well-appointed. Thanks again for your kind review and we hope to welcome you again in the future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com

Reviewed 31 December 2016 via mobile

The service from the moment you arrive is tremendous. Concierge to butler to wine service staff are top notch trained and amazing. The rooms are sooo clean and comfortable. We stayed in a 2 bedroom on the deck that had the most amazing view of the bay. Full kitchen and comfortable couches and chairs too. Can't wait to come back....

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Helpful?
1Thank Carlo G
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your very kind words about the property. We're thrilled to hear you had such a nice stay and experienced such great service. As we pride ourselves on service, it's great to hear of your interactions with the team. Thanks again for your kind review and we hope to welcome you again in the future. Sincerely, Lucas Schumacher...

Tucson
Reviewed 30 December 2016 via mobile

First time staying at this luxury residential style property. Great location, close to all you need after work or not. Staff is biggest asset, they care to make a difference and ask question in order to help. If You re up to it bikes are available too. Thank you fairmont team,

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Helpful?
Thank Maxc123
FairmontSF, Online Marketing Director at Fairmont Heritage Place, Ghirardelli Square, responded to this review

Thank you for your kind words about the property. We're thrilled to hear you had such a nice stay and found the property's location well-suited to your needs. Thanks again for your kind review and we hope to welcome you again in the future. Sincerely, Lucas Schumacher lucas.schumacher@fairmont.com

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Staying in Fisherman’s Wharf

Neighbourhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there’s something for everyone at Fisherman’s Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone’s sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighbourhood a true San Francisco treat.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Self-Serve Laundry
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The cornerstone of Ghirardelli Square, Ghirardelli’s illustrious chocolate factory, has been reinvented as Fairmont Heritage Place, Ghirardelli Square. Our San Francisco residences allow you to experience one of the city’s most precious jewels in a new and intimate way. Offering one, two, and three bedroom luxury residences in San Francisco, Fairmont Heritage Place, Ghirardelli Square affords you all the comforts of home with the world class service of Fairmont that today’s discerning travelers have come to expect. ... more   less 

Additional Information about Fairmont Heritage Place, Ghirardelli Square

Address: 900 North Point Street, Suite D100, San Francisco, CA 94109-1192
Region: United States > California > San Francisco > Fisherman’s Wharf
Price Range: $961 - $2,528 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Heritage Place, Ghirardelli Square 5*
Number of rooms: 22
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Fairmont Hotels, Despegar.com, Priceline, Cheap Tickets and Jetsetter so you can book your Fairmont Heritage Place, Ghirardelli Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Fairmont Heritage Place, Ghirardelli Square Hotel San Francisco
Hotel Style:
#2 Family Hotel in San Francisco
#14 Romantic Hotel in San Francisco
#17 Luxury Hotel in San Francisco
#23 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Heritage Place, Ghirardelli Square staff and other travellers.
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Thailand
10 months ago
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Questions? Get answers from Fairmont Heritage Place, Ghirardelli Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing the bay are the best.”
 of 5 bubbles 950yingz, 12 Feb 2017 | Read review
“the two bedroom apartments are wonderful and pretty view from all the rooms.”
 of 5 bubbles B3681UQvanessad, 22 Oct 2016 | Read review
“The even numbers have the Bay views; the odd numbers have the view of North Point Street....”
 of 5 bubbles Vegasjoe57, 14 Aug 2016 | Read review
“Suite if possible.”
 of 5 bubbles JimMacNaughton, 5 Aug 2016 | Read review
“226 is a great room”
 of 5 bubbles SV945, 30 Jul 2016 | Read review
5 of 5