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Post Hotel

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130 Reviews from our TripAdvisor Community

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Showing 85: English reviews
Stockholm, Sweden
Reviewed 29 November 2015

Don't get alarmed by the hotel lobby and the hall way. It needs to get refurbished, thats clear. But the room I stayed in was newly renovated both the room and the bathroom. The location is great. Close to bars and shopping. The staff was helpful and very friendly.

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Helpful?
1Thank jimZon
Post H, Guest Relations Manager at Post Hotel, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. I hope you will accept our sincerest apologies for these...

Halifax, United Kingdom
Reviewed 11 October 2015

I agree with a previous post, the lobby is old & dirty and the lift is a bit frightening, really old with metal cage doors, I only went in it once. The carpet throughout was very dirty so I was pleased to find laminate flooring in the room. The bathroom was very clean and had obviously had new fittings, the...

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Helpful?
1Thank Karen H
Post H, Guest Relations Manager at Post Hotel, responded to this review

Hello Karen H, Thank you for your review. We take your suggestions to heart and we use them to continuously improve upon our guest experience. Again, we apologize for not being able to provide you with the hotel experience that you truly deserve. The fact that we have failed to do this is disappointing and we are determined to work...

Gothenburg, Sweden
Reviewed 11 October 2015

The good: - Close to union square - Free wifi - Quite cheap comparing to other hotels in SF The bad: - Toilett was not flushing so good, often some "stuff" came back up when flushing. needed to flush 1-2 times more because of this. - No airconditioning. We tried to open the window, but the street was very noisy....

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Helpful?
Thank Oratomom
Post H, Guest Relations Manager at Post Hotel, responded to this review

Hello Oratomom, We want our guests to enjoy their stay with us and to find our amenities to be accommodating and convenient. I am sorry that we failed to do this during your most recent stay. Know that your voice is important to us and that we are addressing the issues that you indicated in an effort to improve upon...

Mumbai (Bombay), India
Reviewed 8 October 2015

The hotel is in a very good location which is the only saving grace of the hotel. When I visited it was under construction so it was a mess. Plastic and dust everywhere, roof practically leaking. Extremely tiny room for which allowed only sleeping and breathing..

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Helpful?
Thank geet219
Post H, Guest Relations Manager at Post Hotel, responded to this review

Thank you for sharing this review and I am so sorry to hear about the difficulties that you experienced with the ongoing renovation of the area and the inconvenience that you did experience, though I’m glad you found our location to be convenient. Know that your voice is important to us and that we are working hard to address these...

Florence, Italy
Reviewed 16 September 2015

The entrance, lift and corridors were really old and dirty. The room was not very bad actually but the staff didn't attend clients at all. It is too expensive for what it offers (we paid 200 $ per night). It is very close to Union Square and this is the only real positive thing.

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Helpful?
2Thank Elena N
Post H, Guest Relations Manager at Post Hotel, responded to this review

I am terribly sorry to hear of your disappointment with our hotel. We value your opinion and suggestions for improvement as these comments help us to improve upon the guest experience at our hotel. We hope to see you again and that you'll finally be truly impressed with our improvements.

Stockton
Reviewed 10 August 2015

We stayed at the Post Hotel over the weekend for a Birthday Excursion and I have to say - we really enjoyed our stay at this hotel! The gentleman at the desk (the same guy who's picture is in one of the negative reviews) was pleasant & helpful when checking us in. We stayed in room 322 (obviously refurbished recently)...

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4Thank rloro1977
Reviewed 23 July 2015 via mobile

The room is very hot, no AC or fan. I requested a fan and they provided a small and dirty fan. We leave the window open to get some air but you could hear the cars and people yelling from outside. The internet comes and goes. No cold running water. The bed moves away from the headboard. No closet to...

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Helpful?
2Thank Evelyn G
Post H, Guest Relations Manager at Post Hotel, responded to this review

We are deeply distressed to discover the lapse in service you experienced during your recent stay. I also want to apologize for the lack of certain amenities in your room. I hope you will accept our sincerest apologies for these difficulties, and I thank you for bringing the matter to our attention.

England
Reviewed 22 July 2015

A great find in downtown SF that is really convenient for exploring the city. Good restaurants and cafes all around and good transport links. Hotel staff very friendly and helpful. Room was very clean and quiet and had everything we needed. Bathroom was a good size, very clean and plenty of hot water - which we used sparingly as there...

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Helpful?
1Thank BristolCharles
Post H, Guest Relations Manager at Post Hotel, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly and helpful as possible. It is so rewarding to hear that we were able to provide a comfortable, clean, and convenient experience to restaurants. It means a lot to hear from guests who are satisfied with all...

Pittsburgh, Pennsylvania
Reviewed 28 June 2015

I have been staying at the Post Hotel for about two weeks and I really like it. Everyone here is friendly, and its location is perfect for exploring. There is construction going on, but everyone in the crew is nice, and I've never heard work going on at odd hours. The place is under construction, but that shouldn't stop you...

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Helpful?
2Thank Mary L
Post H, Guest Relations Manager at Post Hotel, responded to this review

Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as friendly as possible. It is great to hear of how you enjoyed the value and the convenient location of our hotel! I'm so glad that our renovations did not interfere with your stay and that you enjoyed a...

Toronto, Canada
Reviewed 21 June 2015

The place itself doesn't look good at all, they are "fixing" everything in the floors so it looks kinda messy and smells funky everywhere. The guy at the reception is rude and you just won't feel any connection to even ask for a map!... The place is really noisy from the outside. The rooms however (at least mine), was clean...

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Helpful?
1Thank BryvL
Post H, Guest Relations Manager at Post Hotel, responded to this review

I am very sorry to hear that you experienced such unusual circumstances and inconveniences during your most recent stay with us. I want to apologize for any rudeness or insult that you encountered with this situation and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs...

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge

Additional Information about Post Hotel

Address: 589 Post St, San Francisco, CA 94102-1292
Region: United States > California > San Francisco > Union Square
Price Range: $126 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Post Hotel 2*
Number of rooms: 92
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Questions & Answers

Here's what travellers have asked, with answers from Post Hotel staff and other travellers.
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Questions? Get answers from Post Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try and get and inward facing room. SF is noisy 24/7”
 of 5 bubbles jona557, 20 Oct 2016 | Read review
“room with front to Post St is a little noise at night”
 of 5 bubbles Eduz07, 30 Jun 2016 | Read review
“Ask for a refurbished room, round the back of the hotel to avoid the noise outside.”
 of 5 bubbles X9919ZDkarenh, 11 Oct 2015 | Read review
“Be sure that the room has an bathroom. as some rooms did not have any bathroom when we booked our room.”
 of 5 bubbles Oratomom, 11 Oct 2015 | Read review
“higher floors to rear”
 of 5 bubbles BristolCharles, 22 Jul 2015 | Read review
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