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The Orchard Hotel

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The Orchard Hotel
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2,698 Reviews from our TripAdvisor Community

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Showing 2,494: English reviews
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Sedona, Arizona
Reviewed yesterday NEWvia mobile

So fortunate to have found this amazing little gen in SF. The boutique property is classy and chic. I adored the divine service and genuine people working here. They actually care and make it obvious. The room had a great view with an extremely comfortable bed, large shower/bath with fabulous bath products. The property is in a great central location...

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Helpful?
Thank Kegn M
Reviewed 3 days ago NEW

I have to admit, after staying at big name hotels in San Francisco, I was a little concerned about what my stay would be like at the Orchard Hotel. Great choice! Hotel was clean, quite and the staff was excellent. Staffers Dave and Cornell couldn't have been more helpful to me. Can't remember the last time I stayed at a...

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Thank Lena P
Philadelphia, Pennsylvania
Reviewed 4 days ago NEW

This is boutique type hotel and the staff makes the stay perfect. Of course, the Rolls Royce at our disposal was icing on the cake. Centrally located. Pleasant rooms, very pleasant and accommodating staff.

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Thank jdt787
La Celle Saint Cloud
Reviewed 4 days ago NEW

We have spent 4 nights at the hotel during the recent trip. Our room was quiet as we have requested, large enough and comfortable. Staff was very friendly and accommodating. We have used the valet parking and despite higher price on the face, I didn't regretted it - car was always ready on time and collected swiftly. This actually is...

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Thank arturstankiewicz
NJTraveller1158
Reviewed 5 days ago NEWvia mobile

Just spoke to the owner and she shared this thought. It is clear that this is a hotel that takes it guests seriously. This is the second time I've stayed here in the last two months and I look forward to making this my home base during my monthly business trips to the Bay Area. The staff can not be...

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Thank NJTraveller1158
Collins C, Manager at The Orchard Hotel, responded to this review

We couldn't be more pleased that you had a nice stay with us, especially twice. Next time you're in the area we're excited to have you. Happy travels, Collins C., Front Office Manager

Brooklyn, New York
Reviewed 1 week ago

My husband and I stayed here for our honeymoon. I cannot understand all of the positive reviews, or why TripAdvisor lists it as a four-star hotel. It was dirty and shabby, and our experience was negative. Our chair was very stained, one towel was ripped and had holes in it, the furniture was scuffed and missing pieces, the rugs in...

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Thank sp1325
Collins C, Manager at The Orchard Hotel, responded to this review

It sounds like we dropped the ball with your room this time, and I'm both disheartened and surprised that you felt your experience was lacking. It sounds like we could've done more to organize your honeymoon surprises, and for that I apologize. Further, I want to assure you that we do everything we can to keep the hotel modern and...

Canberra, Australia
Reviewed 1 week ago

Almost everything about this establishment is excellent. The front desk staff were very attentive and friendly. The location is very close to Union Square and it has a cable car stop only a few steps from the front door. It does not have the noise so often associated with Union Square. The room was spacious, the bed was a dream...

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Helpful?
Thank Stephen27
Collins C, Manager at The Orchard Hotel, responded to this review

Thanks for your kind words about our place. I can understand how the cable cars might be a bit noisy, but despite that I'm pleased that you were comfortable in our rooms and found everything to be what you were looking for. Happy travels, Collins C., Front Office Manager

Portland, Oregon
Reviewed 1 week ago via mobile

One of favorite hotels in San Francisco! The rooms are well-appointed and quiet, the beds are really comfortable and it's got really great climate control, which won't matter to some people but if you're like me who finds most hotels too warm and stuffy, that's a big deal. The staff is always incredibly nice and accommodating. As always, thank you,...

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1Thank Amy D
Collins C, Manager at The Orchard Hotel, responded to this review

Thanks for your kind words, Amy. It's great that we're a favorite of yours. We're always happy to have guests like you staying with us! See you next time, Collins C., Front Office Manager

Palmyra, Pennsylvania
Reviewed 1 week ago

This hotel was really nice for a boutique place in the city. It's two blocks from union square and chinatown and the trolley car runs right by it. The bell staff were very nice and accommodating when we had questions and offered to get us help to get places. They do have a car that they will take you to...

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Thank Ashley W
Collins C, Manager at The Orchard Hotel, responded to this review

Thanks for choosing our place, Ashley! It's great that you felt comfortable and felt our staff was friendly. I hope you stay with us again next time. All the best, Collins C., Front Office Manager

Cambridge, United Kingdom
Reviewed 2 weeks ago

I love the Orchard Hotel, I've come here several times already. The rooms (and bathrooms) are spacious and immaculately kept. There's free Wifi, rooms have their own coffee machines. All the folks are super friendly and helpful. I just always feel very sincerely welcome here. THE highlight of this stay was a trip with "Mr Rolly", the hotel Rolls. The...

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1Thank cabramontesa1
Collins C, Owner at The Orchard Hotel, responded to this review

Thanks for making us your go-to. It means a lot that our staff is always friendly and our rooms always exactly as clean as you want them to be. The hotel car - Mr. Rolly - our Rolls Royce is exclusively available for all guests who book directly with us! I am glad that you were able to take advantage...

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Welcome to The Orchard Hotel, where boutique elegance and eco-awareness coexist beautifully. A green hotel near Union Square in downtown San Francisco, California, our luxury boutique hotel offers outstanding service and an incomparable location. From our lovely entryway to our well-equipped meeting space, The Orchard Hotel captures the essence of style in San Francisco. At The Orchard Hotel, our distinctive boutique delivers a mix of classic charm, outstanding service and contemporary panache for both business and pleasure travelers. We are one of San Francisco's greenest hotels and one of the very first to earn the US Green Building Council's (USGBC) LEED-EB(R) (Leadership in Energy & Environmental Design) certification. Additionally, the hotel is recognized as a certified green business by the San Francisco Department of the Environment and proud sister property of California's first LEED-NC(R) certified property - the Orchard Garden Hotel. At The Orchard Hotel, green is a way of life. ... more   less 

Additional Information about The Orchard Hotel

Address: 665 Bush Street, San Francisco, CA 94108-3510
Region: United States > California > San Francisco > Union Square
Price Range: $298 - $556 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Orchard Hotel 4*
Number of rooms: 104
Reservation Options:
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Also Known As:
Orchard San Francisco
Orchard Hotel San Francisco
Hotel Style:
#6 Family Hotel in San Francisco
#7 Green Hotel in San Francisco
#8 Luxury Hotel in San Francisco
#8 Romantic Hotel in San Francisco
#11 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Orchard Hotel staff and other travellers.
35 questions
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Questions? Get answers from The Orchard Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King bedroom on the corners are great”
jdt787, 19 Apr 2017 | Read review
“Ask upfront your room preference - I did”
arturstankiewicz, 19 Apr 2017 | Read review
“Ask for a quiet room not near the elevator”
sp1325, 15 Apr 2017 | Read review
“Some street noise, so consider ear plugs or a travel sound machine.”
abh345678, 3 Apr 2017 | Read review
“High up I think, as you are next to noisy cable car line.”
BiddyNZ, 25 Mar 2017 | Read review
5 of 5