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Four Seasons Hotel San Francisco

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Four Seasons Hotel San Francisco
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1,482 Reviews from our TripAdvisor Community

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Showing 1,376: English reviews
Reviewed 12 July 2015

Great experience here and one of the better Four Seasons I've stayed in around the world. The room we styaed in was definitely roomy but could have done with a bit of modern decor. However it's an easy location for sight seeing and great to get around. Staff add the extra element of excellence and are super friendly!

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Helpful?
2Thank Sarah B
Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

Thank you for choosing another Four Seasons to call home. What destinations around the hotel were you able to walk to? As we look to improve different areas of the hotel, including the guest rooms, I appreciate feedback from our guests. I was happy to hear that the team made your stay even better. Regards, Christian Klaus Hotel Manager

South San Francisco, California
Reviewed 12 July 2015

It all starts with downloading the app for the Four Seasons Hotel SF. From that point on, it's like the entire staff at Four Seasons knows exactly want your needs are. The door men are very presentable when they open the door for you, very professional front desk staff who will escort you over to the elevators and show you...

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Helpful?
Thank Liane B
Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

Thank you for the very kind words about the new Four Seasons app, our welcoming and warm service and, even more importantly, how our team was able to anticipate your needs. We were very honored to have both of you stay with us, and look forward to your return visit soon. Regards, Christian Klaus Hotel Manager

Boston, Massachusetts
Reviewed 11 July 2015

This is a wonderful option while staying in San Francisco. The staff is wonderful, especially the Concierge, who helped me secure a number of restaurant bookings and attraction tickets around San Francisco, and housekeeping who did a wonderful job. Moreover, our rooms were also nice with a nice view of San Fran, though could maybe use a refreshing and updating...

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Helpful?
Thank IV12121
Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

Our concierge and housekeeping teams thanks you for the positive note! We are very fortunate to have an amazing group of people who can help make our guests' experience in San Francisco even more special. I hope you have a chance to dine at MKT Restaurant for lunch or dinner on a return visit, as we also have great options...

Reviewed 9 July 2015

Great hotel in a nice location (easy to access BART, cable cars, etc.) We stayed in a suite so we had plenty of room for the kids, etc. They went out of their way to make our kids feel welcome. We enjoyed our stay.

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Thank Gabrielle B
Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

Thank you and your family for staying with us! We love taking care of all our guests, especially our youngest. Looking forward to welcoming you all back and perhaps the kids play room will be open for your kids to enjoy. Regards, Christian Klaus Hotel Manager

Reviewed 9 July 2015

Lovely room, traditional decor. Not centrally located but easy to get a cab to anywhere. Service was very good. Restaurant experience for breakfast was poor. Waited over 45 minutes from being served coffee to receiving food. Disorganized. Hope they figure out what their problem is - however, this seems to be a problem at every Four Seasons I have stayed....

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Helpful?
Thank Harwichfoodie
Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

Thank you for your kind words about our service. I apologize, however, for the experience you had in the restaurant. If possible, I would like to speak with you more about the issues you had so that we can address them with the team and fix the problem. It's extremely important to us that our guest receive a high level...

Boston, Massachusetts, United States
Reviewed 8 July 2015

My husband and I spent a week at the Four Seasons in June where I have been a regular guest since it opened. We had a very nice suite but I was struck by how drab it looked. I realized (I had not been to San Francisco since last August) that it was exactly the same decor I have been...

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2Thank Pamela T
Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

We love having you and your husband as return guests, and truly appreciate the feedback you have provided, especially since you are very familiar with the hotel. We are looking at several options for our guest rooms and we will certainly let you know when we have more details about any renovations. What hasn't changed and will continue is our...

Greater London, United Kingdom
Reviewed 7 July 2015 via mobile

FSH/San Francisco it is an excellent quality property to spend some good quality time. We were very surprised on our arrival we told the Reception it's our 12 and an half anniversary they offers us a suite we loved it indeed. Thank you once again for the BVLGARI toiletries and bottle of Champagne. We will be back soon.

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Thank Khato1
Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

Happy belated anniversary! Thank you for sharing this special day with us and we look forward to welcoming you back soon! Regards, Christian Klaus Hotel Manager

San Francisco, California
Reviewed 6 July 2015

The hotel is nice and in good condition. Great location and you have access to amazing west coast shopping. The bar is a highlight for this hotel. I was surprised it wasn't busier. If you aren't staying here, go have a drink. Good bath amenities and nice bathrooms.

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1Thank ryan22craig
Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

I appreciate you recommending MKT Restaurant and was glad to hear you had a great time exploring shopping close to the hotel. I apologize that we didn't personalize your stay, as this is a hallmark of Four Seasons service. I hope to welcome you back soon, and if you stay with us again, please let me know in advance by...

Hong Kong, China
Reviewed 6 July 2015

Excellent sizeable room, high quality staff and an excellent convenient location. I did not have a chance to use the gym so cannot comment on its adequacy. Always sad when a hotel of this quality charges such a high price for internet service (higher speed).

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Thank Castways C
Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

I appreciate your feedback about your stay, including areas of improvement like our Internet service. I hope you get a chance to return and try the complimentary access to Equinox. Regards, Christian Klaus Hotel Manager

Victoria, Canada
Reviewed 4 July 2015

Some travellers regard Four Seasons hotels as lacking individual character, and an overall brand that seems very chilled out. Well, you can't argue with the subtle perfection of their San Francisco property, or indeed the comforts, good design, sense of calm, superb service and delicious food on offer at every Four Seasons hotel. No fireworks -- just consistent, low-key excellence...

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Helpful?
Thank Stephen K
Christian K, Manager at Four Seasons Hotel San Francisco, responded to this review

Thank you for your comments about our level of service and the hotel in general. I hope we can welcome you back soon. Regards, Christian Klaus Hotel Manager

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Pool
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Spa
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Four Seasons Hotel San Francisco

Address: 757 Market St, San Francisco, CA 94103-2001
Region: United States > California > San Francisco > SoMa , South Beach
Price Range: $635 - $1,317 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel San Francisco 5*
Number of rooms: 277
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Also Known As:
4 Seasons Hotel San Francisco
Four Seasons San Francisco
San Francisco Four Seasons
Hotel Style:
#4 Business Hotel in San Francisco
#5 Spa Hotel in San Francisco
#10 Family Hotel in San Francisco
#12 Luxury Hotel in San Francisco
#22 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel San Francisco staff and other travellers.
6 questions
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Questions? Get answers from Four Seasons Hotel San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get as high as possible”
andcand, 15 Apr 2017 | Read review
“If you're in a room on the Market Street side, you can become very friendly with the people in building across the street.”
aumba02, 11 Apr 2017 | Read review
“Extraordinary service”
tompB2165WZ, 23 Mar 2017 | Read review
“Ask for a floor above the 9th floor for a great view”
BeatriceToronto, 1 Mar 2017 | Read review
“Very quiet room for a major city- zero city noise on the 8th floor”
inspectorforfun, 11 Feb 2017 | Read review
5 of 5