We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
02/07/2017 03/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}
    Neighbourhoods
    Neighbourhoods

    Hotel Metropolis

    25 Mason St, San Francisco, CA 94102-2805
    Save
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$261
          US$145
          US$261
          US$145
          US$261
          US$145
          Traveller (176)
          Room & Suite (64)
          Dining (1)
          Hotel Bijou
          754 reviews
          #131 of 228 hotels in San Francisco
           
          Hotel Fusion
          1,234 reviews
          #125 of 228 hotels in San Francisco
           
          Hotel Whitcomb
          2,943 reviews
          #184 of 228 hotels in San Francisco
           
          The Good Hotel
          592 reviews
          #186 of 228 hotels in San Francisco
           
          Overview
          • Excellent9%
          • Very good32%
          • Average29%
          • Poor17%
          • Terrible13%
          Travellers talk about
          “farmer brown” (14 reviews)
          “market street” (38 reviews)
          Free Wifi
          Non-Smoking Hotel
          Wheelchair Access
          Laundry Service
          Free Parking
          Breakfast included
          Pool
          Restaurant
          3.0 Star Hotel
          All hotel details
          Hotel Bijou
          754 reviews
          #131 of 228 hotels in San Francisco
           
          Hotel Fusion
          1,234 reviews
          #125 of 228 hotels in San Francisco
           
          Hotel Whitcomb
          2,943 reviews
          #184 of 228 hotels in San Francisco
           
          The Good Hotel
          592 reviews
          #186 of 228 hotels in San Francisco
           
          {"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
          Rooms
          Jul 2Jul 3
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$144.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all San Francisco hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "c461f5aeea1a497eacb3722ee3113166", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":224955,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[72226185],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":7,"year":2017},"checkout":{"day":3,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":145,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"c461f5aeea1a497eacb3722ee3113166","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":261,"lowestMetaPrice":144,"additionalPartner":false,"highestMetaPriceDisplay":261,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":261,"lowestMetaPrice":144,"highestMetaPriceDisplay":261,"hotelName":"Hotel Metropolis","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImM0NjFmNWFlZWExYTQ5N2VhY2IzNzIyZWUzMTEzMTY2IiwiQUlLIjoiMGFlOWUxZTY0YWM3NDFmNmJkYTg4ZDg0OWM4OWIwOTAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "02/07/2017", "checkOut": "03/07/2017", "lowestPrice": "US$144", "hasDates": true, "hacComplete": true, "contentIdMappings": {"79793795":"AgodaIB","32613781":"Expedia","68923055":"CancelonIB","79419470":"CheapTicketsEWS","69125355":"IB_SiteMinderEMEA_1FwVmI4","65680847":"Hotwire","53915616":"TravelocityEWS","72226185":"TingoIB","78867044":"OrbitzEWS","78326226":"PricelineIB","109216702":"HotelsCom2IB","33397043":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (741)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1 - 5 of 741 reviews

          Reviewed 2 weeks ago via mobile

          I would not suggest booking this hotel for business travel, not relaxing after working all day. My room looked out to the parking lot and only one light worked in the room. Somewhat clean, sheets and towels were rough and not that comfortable.More

          Thank TDWBronx
          Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 1 week ago

          Your feedback is greatly appreciated but we unfortunately were not able to meet your expectations and for that I apologize. We will be using this example as a training opportunity with our team so that we may improve the experience for our future guests. On...More

          Reviewed 4 weeks ago

          Like others on here, I also read the reviews of this hotel after booking and was slightly anxious as to what it would be like, but tried to remain open-minded. The matter of fact is yes, it's close to the transport network and shops etc....More

          Thank Abbie B
          Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 4 weeks ago

          Dear Abbie B, Your feedback is greatly appreciated but we unfortunately were not able to meet your expectations and for that I apologize. We will be using this example as a training opportunity with our team so that we may improve the experience for our...More

          Reviewed 14 May 2017

          If what you need is a clean place to sleep and shower before heading out to explore SF, this place is great. When I travel, it is mostly for leisure so 'hanging out' in my hotel room is not something I do. This was perfect...More

          Thank Erin H
          Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 15 May 2017

          Dear Erin H, Thank you for taking the time to share your experience with us, we're happy to hear you enjoyed your stay. We look forward to welcoming you back on your next visit. Best regards, Nick Haiyi Hotels | San Francisco for Hotel Metropolis

          Reviewed 11 May 2017 via mobile

          The hotel was just okay. We arrived to the hotel to be greeted by a parade of homeless people to then leave our car with the parking attendant, not sure if we should just hightail it out of the hotel before even entering. We decided...More

          Thank techgirl2013
          Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 15 May 2017

          Dear techgirl2013, Thank you for taking the time to share your feedback during your recent visit with us. Your comments are appreciated and we will be sure to share with our Hotel Manager about your experience with the elevator so that can be looked into...More

          Reviewed 3 May 2017 via mobile

          I am such a massive fan of this hotel. Stayed here for 5 nights from the 28th to the 3rd of May. After reading reviews when I had already booked I'm gonna admit - it really put me off. Thank God I didn't let it...More

          1  Thank Rakfay
          Response from HaiyiHotelsSF, Manager at Hotel MetropolisResponded 4 May 2017

          Dear Rakfay, We truly appreciate your candid comments about your recent stay with us! I am sure your feedback will definitely help our future guests plan their visit accordingly. As you mentioned, upon exiting the hotel, head left, not right, and you're good. Thank you...More

          Hotel Bijou
          754 reviews
          #131 of 228 hotels in San Francisco
           
          Hotel Fusion
          1,234 reviews
          #125 of 228 hotels in San Francisco
           
          Hotel Whitcomb
          2,943 reviews
          #184 of 228 hotels in San Francisco
           
          The Good Hotel
          592 reviews
          #186 of 228 hotels in San Francisco
           
          About
          Amenities
          • Top amenities
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Laundry Service
          Details
          • Price range
          • US$146 - US$458 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 105
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Orbitz, Booking.com, Hotwire, Travelocity, Hotels.com, TripOnline SA, Cancelon, Priceline, getaroom.com, HotelQuickly and HRS so you can book your Hotel Metropolis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United States >
          • California >
          • San Francisco >
          • Union Square
          • Also Known As
          • Metropolis Hotel San Francisco ,
          • Metropolis San Francisco
          Add Photo Photos
          Traveller (176)
          Room & Suite (64)
          Dining (1)
          Hotel & Grounds (108)
          Bathroom (16)
          Business Centre & Event Rooms (1)
          Nearby
          Union Square
          Originally home to rallies supporting the Union Army
          in the Civil War, this grand square has become the
          city's premier shopping and entertainment district
          containing the largest number of upscale department
          stores, chic boutiques, art galleries and theatres in
          the city. It's a large open area where tourists and
          locals gather, watch cable cars and crowds go by,
          enjoy a snack, or plan their day of shopping and
          ...More
          Sponsored by:
          Axiom Hotel San Francisco
          275 reviews
          .18 km away
           
          Hotel Zetta San Francisco
          829 reviews
          .21 km away
           
          Hotel Bijou
          754 reviews
          .11 km away
           
          Hotel Abri
          1,710 reviews
          .20 km away
           
          Nearby Restaurants
          Equator Coffees & Teas
          22 reviews
          .14 km away
          54 Mint
          252 reviews
          .17 km away
          Little Delhi Restaurant
          334 reviews
          .09 km away
          Mikkeller Bar
          216 reviews
          .05 km away
          Nearby Attractions
          Westfield San Francisco Centre
          471 reviews
          .26 km away
          Powell and Market Cable Car Turnaround
          720 reviews
          .19 km away
          Glide Memorial United Methodist Church
          105 reviews
          .30 km away
          Nordstrom
          68 reviews
          .11 km away
          Questions & AnswersAsk a question
          Rakfay
          Hello, what airport services do you offer please? we are arriving at midnight on the 29th of April and are unsure the best way to get to hotel thank you
          15 April 2017|
          Answer
          Response from srjohnno | Reviewed this property |
          They offer none. Do not stay at this Hotel it is the pits.
          0
          Votes
          Simone C
          is there a room charge for this hotel per night ? also can you get to the hotel from San Francisco airport by public transport?
          13 February 2017|
          Answer Show all 4 answers
          Response from Evgeni A | Reviewed this property |
          We took BART right from the airport and station is right across the street from the hotel. Literally a two minute walk. As far as room charge...we booked flight an hotel via Expedia and did not pay anything extra at the... More
          1
          Vote
          Philip O
          I need a small refrigerator in my room.
          1 February 2017|
          Answer Show all 4 answers
          Response from Det126 | Reviewed this property |
          No, no fridge in the room when we went. My advice is : stay somewhere else. This is NOT a good hotel . The Westins is just a couple of streets away right on Union Square and close to Macy's and the Cheese Factory... More
          0
          Votes
          Room Tips
          "On the edge of a questionable neighborhood, but if you remain aware of your surroundings, you'll be fine..."
          Read review
          "Its in the city, so get a higher floor to avoid street noise."
          Read review
          "We were on the seventh floor. Some city noise but hey, it's the city."
          Read review
          "Higher the better"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing