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While the small room was clean and had been updated and the proximity to Union Square was great, I would not stay here again as the managers are among the rudest people I have ever come across and should not be in the hospitality industry....More
They kept delaying reception process, must have been understaffed or something. Then they kept forgetting to clean the room, but called cleaners after a while, who then arrived later and cleaned it up. The whole place seems a little bit disorganized.More
Response from GuestXperienceTeam, Guest Relations Manager at Layne HotelResponded 4 weeks ago
We are very sorry and absolutely shocked that you appear to have had such a bad experience during your recent stay with us. This is not the usual feedback that we get, and not the usual experience that our guests have. We believe that we...More
While on a road trip we were passing by SF. I did not want to pay $400/ night for a hotel. Reluctantly I agreed with my travel partner to stay here because essentially the only place we could do (no air bnb)
Anyway. So that's...More
1 Thank turk704
Response from GuestXperienceTeam, Guest Relations Manager at Layne HotelResponded 18 July 2017
Dear guest, we are pleased to hear that we were able to satisfy your needs during your stay with us. Thank you very much for your positive comments. We are delighted knowing that you would visit us again. We loved having you here. We look...More
Layne Hotel is nothing flash, but it has comfortable beds and clean bathrooms, at a very good price for central San Francisco. Easy walking distance to the BART (metro) and Union Square, Powell St Trolley cars and other attractions. Rooms have too much furniture, making...More
2 Thank Keith S
Response from GuestXperienceTeam, Guest Relations Manager at Layne HotelResponded 25 June 2017
Hi Keith, we're glad we could provide you with a pleasant and comfortable place to stay at an affordable price. Thank you for sharing with us your positive thoughts on our convenient location. We hope to welcome you back again soon next time you are...More
My experience here echoes a lot of comments about a rude male receptionist. Why are management / the owner not taking note and dealing with this person who is letting their hotel reputation down? I arrived to a cold hostile male receptionist who couldn’t find...More
1 Thank lmelbourn
Response from GuestXperienceTeam, Guest Relations Manager at Layne HotelResponded 8 June 2017
Hi lmelbourn, we are sorry to hear that your room does not appear to have been cleaned to our usual standard, and we apologize profusely for this. We will address your comments with our housekeeping team, to ensure that the cleaning in our rooms is...More
US$71 - US$298 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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