We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

citizenM San Francisco Union Square

Save
Share
72 Ellis Street, Union Square, San Francisco, CA 94102
Lowest prices for your stay
Booking.com
US$164
View deal
Free cancellation until 23-02-18
Expedia.com
US$164
View deal
Free cancellation until 23-02-18
Etrip
US$144
View deal
Hotels.comUS$164
TravelocityUS$164
Agoda.comUS$164
View all 14 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (47)
Room & Suite (12)
Dining (2)

About

#36 of 244 hotels in San Francisco
Location
Cleanliness
Service
Value
The citizenM San Francisco Union Square is a new 195-room hotel (the first citizenM in the city), crowned with an rooftop terrace on the 13th floor, in a wonderful location just 5 minutes' walk from the famous Union Square (a major attraction). The hotel has all the signature features of citizenM. Guests enter not into a boring lobby, but into an exciting living room, designed for work, rest and play. It features colourful furniture by Vitra, world-class art (some by local San Francisco artists), hundreds of books, and superfast free Wi-Fi. Instead of a reception desk, there is a check-in kiosk and helpful ambassadors to meet all arrivals. 24/7 canteenM kitchen serves drinks, snacks and light meals around the clock, as well as breakfast, a-la-carte lunch and dinner, and craft cocktails throughout the day and evening. All 195 bedrooms at citizenM San Francisco Union Square are designed for maximum two adults, and have one XL king-size bed, spacious rain shower with jetlag-busting water pressure, and a smart flatscreen TV with streaming capabilities. The entire room ambience (lights, blinds, TV, temperature, mood lights) is controlled via the bedside tablet, or via the free citizenM app. Other room features: luxury European cotton bedding and enormous bath towels; full size AM and PM shower gels and a safe. Our hot & cold breakfast buffet comes with unique local treats, familiar favorites, and healthy options for everyone — including vegans and vegetarians. Pile your plate with warm pastries, scrambled eggs, fresh fruit, and more. Unlimited barista-made coffee, lovely tea, and hot chocolate are free all day long with every buffet breakfast purchase.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Free internet
Fitness Centre with Gym / Workout Room
Restaurant
Kids stay free
Business Centre with Internet Access
Photo copier / fax In business centre
24-hour security
Non-smoking hotel
Wifi
Breakfast available
Breakfast buffet
Wine / champagne
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Ironing service
Show more
Room features
Allergy-free room
Blackout curtains
Desk
Housekeeping
Safe
Refrigerator
Cable / satellite TV
Bath / shower
Soundproof rooms
Telephone
Wardrobe / wardrobe
Clothes rack
Iron
Private bathrooms
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Show more
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Business
Languages Spoken
English
80Reviews1Q+A6Room tips
Traveller rating
  • 65
  • 11
  • 2
  • 1
  • 1
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
edward60604 wrote a review Jan. 2023
1 contribution
Comfortable and speedy check in and out. The hotel is closed to several famous restaurant. Good Location and easy to find. Close to Cable Car terminal to Fisher Wharf Warehouse. The price is reasonable. The bed is comfortable. The room design is modern and with good colorful lights system for shower room.
Read more
Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Svetlana K wrote a review Jan. 2023
1 contribution
Everything was top notch - from the breakfast, to the 'work' vibe, to the rooms and the location of the hotel! The coffee & breakfast was AMAZING - and already can't wait to be back! The 2 gentleman (one behind bar and the one who helped us with check in were so friendly and awesome. Thank you for everything!
Read more
Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Alysia Laidlaw, Owner at citizenM San Francisco Union Square
Responded 1 week ago
Hi there citizen Svetlana, Thank you so much for sharing the love!! I am so pleased to see that our ambassadors were such a big help and made such an impact on your stay!! We can't wait to have you back again soon! Safe travels, citizen Alysia
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
flybiwifi wrote a review Jan. 2023
San Francisco, California1 contribution
Affordable luxury? I couldn't even access basic channels to watch NFL playoffs. This was worse than a MOtel. Stayed there 5 days and they cleaned the room ONCE. Couldn't get me basic channels like CBS in the 5 days I was there.
Read more
Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Response from Alysia Laidlaw, Owner at citizenM San Francisco Union Square
Responded 1 week ago
Hi there citizen Jason, I am so happy to see you reaching out! We have been trying to reach you regarding the extra cleaning costs from the state of your room as well as the smoking fees, as smoking is illegal indoors here. If you could please respond to our email we sent you, I would love to discuss this further. Safe travels, citizen Alysia
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
missymissy911 wrote a review Jan. 2023
1 contribution
Loved our stay at this Citizen M. Location was great! Cable car was right there and we were able to ride that all the way down to Fisherman’s Wharf. The two restaurants Tad’s and Jim’s were both AMAZING and just steps away from the hotel.
Read more
Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Mohiguera82 wrote a review Jan. 2023
1 contribution
The hotel is well located, has very modern rooms, and has friendly staff. I arrived before my check-in time, and they kept my bags for me at no additional charge. The food in their restaurant was delicious, and the decoration was fantastic.
Read more
Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
rjtowarnicki wrote a review Jan. 2023
Harrisburg, Pennsylvania1 contribution
My experience in San Fran was very pleasant. Hotel was quiet and peaceful during a hectic conference. Rooms are clean and maintained exceptionally. Lounge is pleasant and welcoming. Reasonable prices for food and alcohol. Great artisan coffee freshly crafted.
Read more
Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Panorama wrote a review Jan. 2023
Washington DC, District of Columbia33 contributions19 helpful votes
I was concerned that I'd find the room too small, but it was just fine for one person. Plus, I loved that it looked very modern, clean, functional, quiet and high-tech. As others noted, the mattress is quite firm, there is no hair conditioner, skin lotion or coffee machine in the room (standard stuff in most hotels), but that didn't detract from my overall positive experience. The lobby on the 3rd floor is a great and cozy area to hang out, the breakfast buffet was good with free coffee/cappuccino refills throughout the morning! I shall be back and will also explore other CitizenM locations.
Read more
Date of stay: January 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
MELISSASinPA wrote a review Jan. 2023
Philadelphia, Pennsylvania10 contributions7 helpful votes
Great hotel with fun, fresh design. Super friendly staff, all the amenities you need. Rooms are very small, but super-functional. I had a great view of the sunrise from my room, fantastic breakfast and barista-crafted coffees. Great way to start my day. The living room and bar/canteen are convenient for work, meetings and 24h snacks. I would definitely stay again.
Read more
Review collected in partnership with this hotel
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
regepperson wrote a review Jan. 2023
1 contribution
Very good experience. No complaints about anything. People are very friendly. Very affordable. Rooms were quiet comfortable. The hotel is in walking distance to restaurants, department stores and everything else your desires.
Read more
Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
jaylove1123 wrote a review Jan. 2023
1 contribution
The staff was very friendly, helpful. Location was great! Parking lot next to it, mall a block away and Union square too. Restaurant and stores all around. Definitely coming back. The rooms were clean.
Read more
Review collected in partnership with this hotel
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Share
Previous
123456
PRICE RANGE
US$164 - US$267 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaSan Francisco
NUMBER OF ROOMS
195
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

citizenM San Francisco Union Square - UPDATED 2023 Prices, Reviews & Photos (CA) - Hotel - Tripadvisor

Frequently Asked Questions about citizenM San Francisco Union Square
Which popular attractions are close to citizenM San Francisco Union Square?
Nearby attractions include Marrakech Magic Theater (0.4 km), San Francisco Urban Adventures (0.2 km), and San Francisco Playhouse (0.3 km).
What are some of the property amenities at citizenM San Francisco Union Square?
Some of the more popular amenities offered include an on-site restaurant, a fitness centre, and breakfast buffet.
Which room amenities are available at citizenM San Francisco Union Square?
Top room amenities include a flat screen TV, a refrigerator, and blackout curtains.
What food & drink options are available at citizenM San Francisco Union Square?
Guests can enjoy an on-site restaurant and breakfast during their stay.
What are some restaurants close to citizenM San Francisco Union Square?
Conveniently located restaurants include Taylor Street Coffee Shop, Eno Wine Bar, and Blue Bottle Cafe.
Are there opportunities to exercise at citizenM San Francisco Union Square?
Yes, guests have access to a fitness centre during their stay.
Are there any historical sites close to citizenM San Francisco Union Square?
Many travellers enjoy visiting Golden Gate Bridge (7.3 km), Alcatraz Island (4.8 km), and City Lights Booksellers (1.3 km).
Is citizenM San Francisco Union Square accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.