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Hotel Fusion

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Hotel Fusion
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1,196 Reviews from our TripAdvisor Community

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Showing 815: English reviews
Reviewed 2 weeks ago via mobile

The hotel staff are friendly and the rooms are nice but if u want a good nights rest forget about it... There were water pipes running through our rooms and a loud lounge next door keeping you up... When we told the front desk we were given ear muffins to limit the noise... When asked about changing rooms we were...

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Helpful?
Thank Nizam H
ManagerDM, Manager at Hotel Fusion, responded to this review

Dear Nizam H, Please accept our apologizes for the loud noise during your stay. We strive for all of our guests to be completely satisfied upon check out and well, looks like we fell a bit short. Please know we are more than happy to switch rooms as long as we have the rooms available. Thank you for your kind...

Reviewed 3 weeks ago via mobile

I can't speak to the quality of the hotel but they are currently in the throws of a renovation gone wrong. As early as 9am the jack hammering starts and reverberates throughout the hotel. People would leave breakfast because the noise was so loud. At the front desk the clerk and I couldnt hear each other during check out. In...

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Helpful?
1Thank Stephen O
ManagerDM, Manager at Hotel Fusion, responded to this review

Dear Stephen O, Thank you for your review of Hotel Fusion. We apologize for the inconvenience you experienced during your stay with us. We are finishing up our renovation and hope it will be complete within the next month. We hope you will come back and give us another try then. Warm regards, Hotel Fusion

Perth, Australia
Reviewed 4 weeks ago via mobile

This hotel is still in the process of going through some renovations, but it is going to be great when it is done. We didn't partake in the breakfast that was offered, but the lady at check in explained where it would be in the morning, should we have want to. Check in was friendly and efficient, everything was explained...

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Helpful?
Thank jewlz84
ManagerDM, Manager at Hotel Fusion, responded to this review

Dear jewlz84, Wow! Thank you for your great review and kind words about Hotel Fusion and our staff. We are thrilled you enjoyed your room,our location and selection of tv channels! We hope to welcome you back the next time you are in San Francisco! Kind regards, Hotel Fusion

Reviewed 1 January 2017

This hotel is great if you're looking for somewhere close to Union square, a bit of a walk to Fisherman's Wharf. Rooms are small but clean, recently refurbished and suited our needs. Free continental breakfast was a nice touch to grab something quick before a busy day sightseeing. Would visit again :)

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Helpful?
1Thank Jodie L
ManagerDM, Manager at Hotel Fusion, responded to this review

Dear Jodie L, Thank you for your review of Hotel Fusion! We are delighted to hear you enjoyed your stay with us. We look forward to welcoming you back again and the next time you visit our new restaurant Taste On Ellis will be open! Hope to see you soon. Kind regards, Hotel Fusion

Redlands, California
Reviewed 18 December 2016 via mobile

My stay at Hotel Fusion was great! Friendly and helpful staff/service with clean and well-organized rooms. The location is also to die for...it's right in the center of Union Square!!!My only critique is the heating system in the rooms could be improved. However, all in all my family had a wonderful time. I would stay here again!

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Helpful?
Thank Kimberly T
ManagerDM, Manager at Hotel Fusion, responded to this review

Dear Kimberly T, Wow! Thank you for your great review and kind words. We are thrilled you and your family had a wonderful stay! We look forward to welcoming you back again soon. Kind regards, Hotel Fusion

Darwin
Reviewed 16 December 2016 via mobile

After moving out from the hotel I checked in then check out on the same night. Fusion hotel staff reception Lehman was so very helfull and very understanding that myself and my family was so very tired after a long trip. I get what I paid for their service. The hotel was so close to everywhere or any tourists spot....

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Helpful?
Thank Enrique V
ManagerDM, Manager at Hotel Fusion, responded to this review

Dear Enrique V, Thank you for your 5 star review of Hotel Fusion! We are delighted you and your family had a great stay with us. We hope you will stay with us again soon! Kind regards, Hotel Fusion

ATLANTA GA
Reviewed 16 December 2016

Stayed at this boutique hotel and was very happy with the location which is in the heart of the Union Square area and within walking distance of just about everything including rail. Endless restaurants and just a block from a mall. Modern looking hotel and very clean. Staff is very polite and helpful. Free light breakfast in the morning. Only...

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Helpful?
Thank FREQTRAV12
ManagerDM, Manager at Hotel Fusion, responded to this review

Dear FREQTRAV12, Thank you for your review of Hotel Fusion, we appreciate your feedback. We are happy to hear you enjoyed your stay and our location! Our apologies for the inconvenience you experienced during your stay due to the construction-we are almost done. We are having a manager look into the a/c unit. We hope to welcome you back again...

Reviewed 6 December 2016

I'm very glad I decided to go with this hotel! I'll split the review up by category: Location: The location is prime right by Union Square and close to Parc 55 where some of the tours pick up from. It is also close to Powell and Mason street where you can pick up a cable car. As a starbucks fan,...

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Helpful?
Thank Marcello M
ManagerDM, Manager at Hotel Fusion, responded to this review

Dear Marcello M, Wow, we are glowing after reading your delightful review! We are thrilled you had an amazing stay with us. Thank you for your kind and thoughtful words. We hope to welcome you back again soon! Warm regards, Hotel Fusion

Reviewed 3 December 2016

I spent three nights here and it has been newly refurbished, I was mildly surprised as I had got a deal on Groupon and the reviews I had read didn't do it justice. I had a lovely double room, nicely decorated and functional. Complimentary newspapers & breakfast coffee, juice, pastries available down in the lobby. Was a very central location...

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Helpful?
1Thank Caroline F
ManagerDM, Manager at Hotel Fusion, responded to this review

Dear Caroline F, Thank you for your kind review of Hotel Fusion! We are thrilled you enjoyed your stay and our downtown location. We hope to welcome you back again soon. Warm regards, Hotel Fusion

Bellingham, Washington
Reviewed 23 November 2016

Great location and good value for the location. The rooms are really nice for the price as well. For conventioneers it's right across the street from the Parc 55 and just a 1/2 block from the Hilton. The only negative is the included 'breakfast' is pretty poor. Plan on going over to the Subway across the street for a breakfast...

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Helpful?
Thank Andrew S
ManagerDM, Manager at Hotel Fusion, responded to this review

Dear Andrew S, Thank you for your 4 star review! We are pleased to hear you had an overall great stay with us. We have noted your comment regarding breakfast. We hope to welcome you back to Hotel Fusion again soon. Kind regards, Hotel Fusion

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
An elegant fusion of old-world Asian and contemporary American styles, Hotel Fusion is an oasis in the heart of Union Square. Guest rooms are appointed with all brand new furnishings, rich wood accents and feature warm inviting colors. Located steps from major business centers and popular attractions, Hotel Fusion is the perfect choice for leisure and business travelers. Like San Francisco, Hotel Fusion is an ideal blend of culture, class and unparalleled personal service. ... more   less 

Additional Information about Hotel Fusion

Address: 140 Ellis Street, San Francisco, CA 94102 (Formerly Gate Hotel San Francisco)
Region: United States > California > San Francisco > Union Square
Price Range: $191 - $432 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Fusion 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Fusion San Francisco
Hotel Fusion San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Fusion staff and other travellers.
13 questions
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Questions? Get answers from Hotel Fusion staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 500 was great!”
 of 5 bubbles Mmundo42, 6 Dec 2016 | Read review
“High rooms are quieter”
 of 5 bubbles jeniferchalmers, 14 Nov 2016 | Read review
“Upper floors may be better given that there is a nightclub on the first floor, especially on weekends.”
 of 5 bubbles hirunningman, 11 Nov 2016 | Read review
“Rooms are very small. Ask for a larger room if you can.”
 of 5 bubbles mrfoxycat, 19 Oct 2016 | Read review
“Go here! Despite the air con units you will enjoy this place.”
 of 5 bubbles 10kevg, 16 Oct 2016 | Read review
5 of 5