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Traveller (70)
Room & Suite (38)
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Overview
  • Excellent3%
  • Very good21%
  • Average33%
  • Poor18%
  • Terrible25%
20 Dec 2017
“Good for car drivers!”
18 Dec 2017
“Very Affordable! But...”
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Rooms
Wheelchair Access
2 Star Hotel
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Rooms
May 6May 7
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (230)
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1 - 5 of 127 reviews
Reviewed 3 weeks ago

This is the first time I write a review for a hotel at tripadvisor, and with good reasons. I've never met a more rude and unprofessional hotel employee. I called the reseption just after we checked in because we needed some help with the shower....More

1  Thank Fredrik K
Response from Rocky P, Guest Relations Manager at Surf MotelResponded 1 week ago

Thank you for your review of your stay with us at Surf motel Your comments are very important to us and we do appreciate that you took your time to let us know how we are doing. Customer Service is huge and we apologize to...More

Reviewed 4 weeks ago

Let me start out by saying this - I am a budget traveller. I am well acquainted with hostels and my criteria is simply clean and comfortable. When I booked this hotel, I did not think it was going to be the Ritz Carlton, however...More

Thank S G
Response from Rocky P, Guest Relations Manager at Surf MotelResponded 4 weeks ago

Thank you for your review of the Surf motel. Please accept our sincere apologies for problems encountered during your stay. I have forwarded your comments to the GM and owner. Clean and comfortable rooms are a priority for us, so rooms need to be prepared...More

Reviewed 3 February 2018

WIfi signals are very weak on older iphones. The coffee machine was out of order for the breakfast. It took 2 days to get it repaired. It may be quieter at night on Chesnut St., I think. Though, we got nice uphill views on the...More

Thank pppbjisisko
Response from Rocky P, Guest Relations Manager at Surf MotelResponded 9 February 2018

Thank you for staying with us at Surf motel. We enjoy hearing from our guests and we look forward to seeing you again the next time you are in our area!

Reviewed 28 December 2017 via mobile

So we went to this hotel because of the location & free parking .. we reserved a non-smoking room but we were assigned to a smoking one .. the bathroom was full of molds .. the parking was partially available, for ~10 spots in a...More

2  Thank Suli_taste_FL80
Response from Rocky P, Guest Relations Manager at Surf MotelResponded 7 January 2018

Thank you for your review of the Surf motel. Please accept our sincere apologies for problems encountered during your stay. I have forwarded your comments to the GM and owner. Clean and comfortable rooms are a priority for us, so rooms need to be prepared...More

Reviewed 20 December 2017 via mobile

If you do not look for extra comfort or service, but in a need of safe place and good location, this will be a reasonable choice. Free parking for guests is probably the main feature of the place. Everything else is average. Close to lovely...More

Thank Ljubomir C
Response from Rocky P, Guest Relations Manager at Surf MotelResponded 24 December 2017

Thank you for your review of your stay with us at Surf motel. We appreciate the time taken to let us know where we can improve and what we are doing right! Free parking is a great added bonus that we offer and are proud...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Air Conditioning
Details
Price range
US$122 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$122 - US$240 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (70)
Room & Suite (38)
Nearby
Marina District
Beautiful homes, beautiful people, and a beautiful
backdrop of the Golden Gate Bridge welcome visitors to
the Marina. Originally the location for the
Panama-Pacific International Exposition in 1915 (whose
remnants can be seen at the Palace of Fine Arts), much
of the land was filled and flattened to accommodate a
world’s fair. That ample space has given way to a
jogger’s paradise at the northern edge of the city.
...More
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Room Tips
"Avoid at all costs."
Read review
"Keep looking around"
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"Go elsewhere on Lombard"
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"rooms at the back are quieter. book a room with fridge. Rooms are small"
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