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The Metro Hotel

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450 Reviews from our TripAdvisor Community

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Showing 390: English reviews
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Reviewed 2 days ago NEW

A bit pricey for the standard and size of the rooms. Room was absolutely tiny. Hardly any space to move about, get dressed or even put our suitcases. Hotel looks a little tired... Staff friendly. That said the location was very good, and a great neighbourhood to be in.

1Thank Billy C
Reviewed 6 days ago NEWvia mobile

Shana, Gigi & Angela at the front desk were all very welcoming and helpful during our stay. The upstairs rooms in which we stayed were clean and comfortable, albeit small. I suggest you consider the Metro Hotel if you're looking for good value for money with easy access to Hayes Valley, Castro and Mission districts.

1Thank Stew808
Galveston Island, Texas
Reviewed 1 week ago

We were greeted by the owner when we arrived. She was very friendly and had our room 207 ready early. Our room was on the third floor and we had to walk up the stairs as there is no elevator, faced the building next door and so we didn't have a view, but our price was amazing. Coffee at the...

1Thank rjetbe
MetroHotelSDF, Manager at The Metro Hotel, responded to this review

Many thanks to your thoughtful review. We never want our guests to be surprised at our offerings for rooms. Your description for room 207 is perfect. If you ever do find you need a more space please try one of our Queen size rooms. Thank you again for the review and recommendation to future Metro Hotel guests.

Kent, Ohio
Reviewed 2 weeks ago

We were welcomed and felt at home immediately. Everyone we dealt with went out of their way to help us find our way around SF. Our room was very clean and had a very comfortable bed and a great shower! We look forward to coming back again!

Thank juliaweisman
MetroHotelSDF, Manager at The Metro Hotel, responded to this review

Thank you for staying with us at the Metro Hotel. We look forward to having you as our guest again in the future.

Wellington, New Zealand
Reviewed 2 weeks ago

Only a USD$5 - $10 Uber to downtown San Francisco or a good 35 minute walk. It was difficult for a group of us to find a triple room, but this hotel was ideal (room 110). The rooms are spacious and clean, there are restaurants and bars close by. The person at reception was helpful and friendly. Would highly recommend...

Thank Rodman100
MetroHotelSDF, Manager at The Metro Hotel, responded to this review

We appreciate you kind words and are happy you found our big room comfortable for 3 colleagues on a work trip. We hope that you arrived in DC without delays. Safe travels back to New Zealand, please look us up your next time to San Francisco.

Portland, Oregon
Reviewed 2 weeks ago

I stayed at The Metro for four nights, March 1-4, and couldn't have had a more pleasant stay. I was in Room 204, which is in the back, overlooking the sweet little patio. It was totally quiet, except for the rain on the last night of my stay. You get real, live keys here, one to the front door, in...

Thank Cpat1946
Paradise, Michigan
Reviewed 19 February 2017 via mobile

If you are looking for great value and great location in SF, this is the place! A find in a very expensive city! The room was SO clean! The help at the front desk were helpful and friendly. We will definitely be staying here again!

Thank colleenmullen
Reviewed 1 February 2017

Perfect for a small, cozy room. Nice neighborhood and quiet at night. They have hair dryer in the bathroom. The front desk has iron and iron board. There is no elevator so you have to carry everything by yourself up the stairs. The room was clean and very nice!

Thank Thu N
Lafayette, Ca.
Reviewed 10 January 2017

I agree with previous reviews that the hotel is a good price compared to other San Francisco hotels. We stayed in room 105. It was very small. Just enough room for a queen bed and not much else. The bed was comfortable. Our biggest complaint was the noise. I specifically asked for a quiet room and was told that this...

Thank Ipomoea
El Dorado Hills, CA, USA
Reviewed 10 January 2017

Stayed one night traveling for business. All my usual places closer to Market St. & Union Square were WAY above my allotted State of CA rate allowance, so my coworker and I tried The Metro Hotel. I'll be back! Very friendly staff and room 101 was plenty big, exceedingly clean and well-situated. Rode BART to Mission & 16th, then Uber...

Thank ZoomLady

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Staying in Haight-Ashbury

Neighbourhood Profile
The area surrounding the intersection of Haight and Ashbury streets, “The Haight” still exudes vibes of the 1960s counterculture as a haven for vintage clothes, music, pop posters and body piercing shops. While the Summer of Love ended decades ago, Haight-Ashbury has turned into a melting pot of hippies, hipsters, and professionals. Walking through its streets can still feel like stepping back in time. A must-see neighbourhood for most music fans, it’s easy to see why these streets attracted the likes of the Grateful Dead and Janis Joplin. You’ll likely be content in The Haight day or night, just be sure to wear some flowers in your hair.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
The Metro Hotel is the perfect option from which to explore the city. It's central location near the Haight Ashbury and Castro neighborhoods is perfect. Our no-frills rooms are extremely clean and budget friendly. This is one of the best values you'll find in the city. Choose from 24 unique rooms all with updated bathrooms. Live like a local and access some of the best places in the city. We are also a short walk to Golden Gate Park and all of it's great things to explore. Learn why some call The Metro Hotel "the city's best kept secret." ... more   less 

Additional Information about The Metro Hotel

Address: 319 Divisadero St, San Francisco, CA 94117-2208
Region: United States > California > San Francisco > Haight-Ashbury
Price Range: $117 - $200 (Based on Average Rates for a Standard Room)
Number of rooms: 24
Also Known As:
Metro Hotel San Francisco
Hotel Style:
#1 Best Value Hotel in San Francisco
#38 Romantic Hotel in San Francisco
#64 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Metro Hotel staff and other travellers.
12 questions
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Questions? Get answers from The Metro Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 207 had a full size bed and were up the stairs”
  • Size of our room and art on the wall.
 of 5 bubbles rjetbe, 18 Mar 2017 | Read review
“The rooms in the back are absolutely quiet and peaceful.”
 of 5 bubbles Cpat1946, 10 Mar 2017 | Read review
“hard to say which rooms are best..stay away from rooms by the stairs.”
 of 5 bubbles Ipomoea, 10 Jan 2017 | Read review
“Street-facing rooms are a bit noisy, bright”
 of 5 bubbles ZoomLady, 10 Jan 2017 | Read review
“try to have a room facing the garden to avoid street noise”
  • view on the garden
 of 5 bubbles gillou29, 20 Dec 2016 | Read review
5 of 5