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The Metro Hotel

Certificate of Excellence
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11/06/2017 12/06/2017
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461 Reviews from our TripAdvisor Community

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Showing 401: English reviews
Reviewed 9 February 2014

We took this hotel based upon Trip Advisor ratings and to be near UCSF Medical Center. The place was clean, but it had no heat. We were there for two nights and all they could give us was a small space heater. It did not heat up the room. Upon checking out all they could say is that they were...

3Thank brooklyndodgers
Reviewed 23 January 2014

Clean, safe, convenient accommodation for under a hundred dollars. Close to the bus, easy access to many parts of town and a short shuttle from the airport. Desk staff were polite enough. Thanks for a great stay :)

1Thank Tm9009
Nuremberg, Germany
Reviewed 22 January 2014

Went there the first time in 2013 after a recommendation by a friend. Very clean, reasonable prices (I paid much more for much less in SFO), extremely friendly and helpful staff. Take your chance to explore the neighbourhood, there are some really nice cafes and bars just around the corner and Ashbury & Haight is only 5 minute walk away...

Thank Ingo H
Reviewed 12 January 2014

Booked this room as it was near friends i was visiting. It was clean and tidy with a decent sized shower. I only used it at night as i was out most of the day. The staff on reception were polite. The room i booked said it was above a restaurant and had a chance of noise but i didn't...

1Thank Mark87008
Manchester, New Hampshire, United States
Reviewed 14 December 2013

My fiance and I stayed here in May of 2013. The rooms were small, but very clean. The location was convenient and the people at the front desk were great and very helpful. The only downside to the location was that there weren't a ton of restaurant options within walking distance, but that has nothing to do with the hotel...

1Thank Selina S
Ottawa, Canada
Reviewed 4 December 2013

Nice rooms, very helpful staff, nice neighborhood but far away (by walking) from everything. We found bus 71 very helpful as it took us downtown one way, and to Golden Gate park the other. BART stations are NOT close to this hotel. The neighborhood is a bit pretentious, especially at night. The hotel is right next to a restaurant (Ragazza)...

1Thank AncalagonTheBlack
New Albany, Indiana, United States
Reviewed 24 November 2013

We had a fantastic stay at the Metro Hotel. My family and I were in San Francisco in May to visit relatives. We were looking for something that was located in the 'Heart" of San Francisco. We wanted to be close to where we could experince the true; real spirit of the city. Some one suggested Metro Hotel...and let me...

1Thank Kevin B
Reviewed 23 November 2013

My family and I visited SF back in May and chose the Metro Hotel after being referred by another family member. So glad we did! It made our first SF experience even better. The week we decided to visit was also the Bay to Breakers race right down the road from the hotel. They had booked up fast but Matt...

1Thank sclinard
Reviewed 23 November 2013

For my first visit to San Francisco for my birthday I definitely chose the right place! Even during booking the staff was very helpful. I was told the only room left during my stay was upstairs with a small window. I was a little worried but the location seemed to good to be true so I went for it. The...

Thank chasgo3
Reviewed 22 November 2013

I recently booked a week's stay at this hotel. On my request, I asked for a 1st Floor room. When I received my reminder of my reservation I was surprised to see I was on the second floor of a walk up. I responded that when I checked on my room and asked if it was on the first floor...

Thank sstark
MetroHotelSDF, General Manager at The Metro Hotel, responded to this review

Good Morning Sandra, This is Shana from the Metro Hotel San Francisco. I wanted to reach out to you regarding your cancelled reservation. We are terribly sorry that our accommodations were not the right fit for you as we are conveniently located close to your family member’s home. While we have been in business for 30-years we are constantly trying...

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11/06/2017 12/06/2017
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Staying in Haight-Ashbury

Neighbourhood Profile
The area surrounding the intersection of Haight and Ashbury streets, “The Haight” still exudes vibes of the 1960s counterculture as a haven for vintage clothes, music, pop posters and body piercing shops. While the Summer of Love ended decades ago, Haight-Ashbury has turned into a melting pot of hippies, hipsters, and professionals. Walking through its streets can still feel like stepping back in time. A must-see neighbourhood for most music fans, it’s easy to see why these streets attracted the likes of the Grateful Dead and Janis Joplin. You’ll likely be content in The Haight day or night, just be sure to wear some flowers in your hair.
Explore this neighbourhood


  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
We are a charming family-run boutique hotel that embodies the spirit of San Francisco focusing on human kindness, connection & simple pleasures. Our hotel is geographically in the center of San Francisco, historically known as the Western Addition the neighborhood is now referred to as Nopa (North of the Panhandle) which is near the Haight Ashbury and Castro neighborhoods. We boast 24-comfortable, clean, petite rooms ranging from a full bed, queen bed to rooms with multiple beds, private updated bathrooms and triple pane windows. The Metro Hotel has been featured in National Geographic Traveler Magazine. Come visit us in the world’s most diverse & vibrant city and explore our amazing cultural tapestry. Most importantly our warm, welcoming & considerate staff will make a lasting impression ensuring that your visit to The Metro will become your new home away from home. ... more   less 

Additional Information about The Metro Hotel

Address: 319 Divisadero St, San Francisco, CA 94117-2208
Region: United States > California > San Francisco > Haight-Ashbury
Price Range: $166 - $217 (Based on Average Rates for a Standard Room)
Number of rooms: 24
Also Known As:
Metro Hotel San Francisco
Hotel Style:
#1 Best Value Hotel in San Francisco
#38 Romantic Hotel in San Francisco
#64 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Metro Hotel staff and other travellers.
14 questions
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Questions? Get answers from The Metro Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There is no elevator so if you don't want to walk up 3 flights of stairs you should tell them.”
kaz36HoodRiverOregon, 23 May 2017 | Read review
“You need to carry your own luggage up a flight or two so pack lightly or choose a room on the floor nearest the lobby.”
PRwhiz, 18 Apr 2017 | Read review
“My room was 108, very quiet on a weeknight.”
bill831, 17 Apr 2017 | Read review
“The place to be to get the best of San Francisco”
martastellabrienza91, 8 Apr 2017 | Read review
“We stayed in 115 which is a two bedroom and was nice and spacious, we also stayed in 110 which was nice with a pull out couch.”
783EricL, 30 Mar 2017 | Read review
5 of 5