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Orchard Garden Hotel

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Orchard Garden Hotel
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1,404 Reviews from our TripAdvisor Community

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Showing 1,283: English reviews
Reviewed 4 weeks ago

I spent a week in SF for training. Orchard Garden Hotel is a very nice hotel to stay. The people are very polite and the service is touching heart. The front desk lady Min Yi is very very nice. One day, SF was raining very hard, and I did not bring my umbrella, When I was wondering in lobby to...

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Helpful?
Thank Y T
Collins C, Owner at Orchard Garden Hotel, responded to this review

Thank you so much for spreading the kind word about us, Y! It's great to know that your week-long stay was such a relaxing experience. We want you to feel at home here, so I'll be sure to pass along your thanks to our team. Safe travels home, and we hope to see you by again soon! Best, Collins C.,...

Reviewed 17 March 2017 via mobile

The hotel is in a great location. The hotel is nothing fancy or extravagant. With that being said it is a nice and clean hotel, beds are comfortable and shower has nice temperature and pressure. Hotel staff are more then helpful. We had a room with a street view however we are here during st. Pattys day and the bars...

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Thank Joshua H
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'm so pleased that we could move your room, Joshua -- thank you for your understanding about the noise from across the street! It's wonderful to hear that our amenities and our location were also just what you were looking for. There's so much to explore in our area, so I hope we'll have the pleasure of welcoming you back...

Bergen County NJ
Reviewed 14 March 2017 via mobile

We spent an extra night in San Francisco at this hotel after our flight was canceled. The checking was easy, the room was clean, and the bed was comfortable. The price was great for a four star hotel in a great location in San Francisco. You can walk 15 to 20 minutes and be in North Beach, the Museum District,...

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Thank PersianOldMan
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'm delighted that we could welcome you while you awaited your flight. It's great that you had some time to explore the district we're in and all the attractions around us. Safe travels, and we hope to welcome you back again soon! Be well, Collins C., Front Office Manager

Bel Air, Maryland
Reviewed 14 March 2017

I spent a week at this hotel last month - the room was a good size (2 beds) and the bathroom was updated. Very pleasant and helpful staff. They had an issue with their boiler - which resulted in a lukewarm shower my first morning. Fortunately the problem was fixed that same day. The rooftop terrace is *NOT* a rooftop...

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Thank LeeG21015
Collins C, Owner at Orchard Garden Hotel, responded to this review

It means so much that, especially after a longer stay, you enjoyed every bit of it, Lee! It's wonderful to know that we could get that fix right away so that you could enjoy our amenities and our location as well. Hope we'll have the pleasure of seeing you on your next visit to San Francisco! Be well, Collins C.,...

Nashville, Tennessee
Reviewed 12 March 2017 via mobile

The quaint hotel in an interesting part of SFO provided the one night stay on our way to Napa. The staff was very polite and provided outstanding hospitality. The room (2 double beds) was clean, well appointed, but small. It was difficult for the 3 of us to deal with our luggage and the narrow walkways within the room. It's...

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1Thank Bricks999
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'm so pleased that you enjoyed your stay with us, even though it was just one night. It's great to know that our amenities were just what you were looking for. That being said, due to our location, our rooms are smaller than what you may be used to. However, many of our guests really enjoy our spacious bathrooms and...

Greensburg, PA
Reviewed 22 February 2017

We stayed here because the sister hotel, the Orchard Hotel, was booked. This was a nice alternative, but the room was smaller. There is a restaurant and room service for breakfast only. There is no lounge or lobby. Staff was very helpful and friendly. Good location near Union Square.

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1Thank PandAGreensburgPA
Collins C, Owner at Orchard Garden Hotel, responded to this review

I'm grateful that we were able to find you a space in our hotel! As you said, our space is a little different, so our room size and accommodations do differ. That being said, it's wonderful to hear that you still enjoyed your stay as well as our location. Safe travels home, and I hope we'll have the pleasure of...

Reviewed 20 February 2017

Located just outside of Chinatown, the Orchard Garden is a LEEDS-certified boutique hotel. Service was excellent and their commitment to the environment is obvious throughout - farm fresh breakfast restaurant, conservation of electricity (European-style room, where you insert your door keycard into a receptacle to activate power for the room), and more. The only issue preventing a rating of Excellent...

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1Thank George R
Collins C, Owner at Orchard Garden Hotel, responded to this review

Thank you for taking the time to let us know about your experience, George! It means a lot that you really appreciated our amenities as well as our Eco-friendly goals. As for your one recommendation, thank you for that feedback, I'll be sure to let our team here know. I hope we'll have the pleasure of welcoming you back on...

New York City, New York
Reviewed 19 February 2017 via mobile

Hotels in San Francisco don't come cheap but this one delivers. Our room was quiet, spacious and comfortable, a trio rarely found downtown for less than $500 per night. We paid $380 with all taxes and valet parking included. For that we got a nice king bedded room with a huge bathroom containing two sinks, a tub and a shower....

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1Thank Corn1789
Collins C, Owner at Orchard Garden Hotel, responded to this review

It's fantastic to hear that everything about your stay was just what you were hoping for, from the price down to the amenities! I'm sorry to hear that the temperature was a little difficult to control, though -- never hesitate to let us know when something like that is happening so that we can make it right or move you...

Paris, France
Reviewed 18 February 2017 via mobile

I stayed five nights here. It was during the RSA security conference and most of San Francisco was sold out. I ended up at the Orchard Garden and I am glad I did. Wonderful service from the staff. They were pleasant and very helpful. Next to the Chinatown gate and easy access to transportation. Reasonably priced for San Francisco too....

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1Thank jw s
Collins C, Owner at Orchard Garden Hotel, responded to this review

We're so glad that you ended up with us as well! I'll be sure to pass along your compliments to our staff. That being said, I'm sorry that your room wasn't quite what you were hoping for. If you need anything, please let us know so that we can help you have a fantastic time. Hope we'll have the pleasure...

Amsterdam, The Netherlands
Reviewed 13 February 2017

Good sized room; also quiet rooms at the back. Great central location, walking to meetings on Market and in SoMa; or to many of the great SF restaurants. Friendly and knowledgeable staff. A few small things would make it a real 5-star (like housekeeping a bit sharper and a taxi organized for my benefit). As the hotel radiates that it...

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2Thank ArnoldVDV
Collins C, Owner at Orchard Garden Hotel, responded to this review

Thank you for your honest feedback! I'm so pleased that your stay was enjoyable and everything from our location to our amenities was to your liking. I'll be sure to speak with our team about continuing to improve our housekeeping services. That being said, never hesitate to let us know if you're looking for something in particular or to give...

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Staying in Chinatown

Neighbourhood Profile
Chinatown
As the oldest in North America, San Francisco's Chinatown is an exotic experience. A unique neighbourhood decorated with colourful shops, historic streetlights, hanging lanterns, and pagoda roofs awaits behind the stone-carved dragon gates. Feast on dim sum at the tea houses, or meet the locals who gather at historic Portsmouth Square to play chess or practice Tai Chi. Fish markets, produce stands, tourist shops, jewelry stores, fortune tellers, temples and restaurants come together to create a world unto itself in this historic neighbourhood.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Established in 2006, The Orchard Garden Hotel is one of California's first and foremost eco-friendly hotels. Mixing state-of-the-art amenities with a dedication to protecting the environment, we invite you relax in utmost comfort with us! Built to the national standards of green building developed by the U.S. Green Building Council, The Orchard Garden Hotel is LEED certified, Green Seal Certified, and has earned Trip Advisor's Certificate of Excellence award and gold level for Green Leaders. In addition striving for a 100% non-smoking environment, the hotel is also California's debut of a guest room key card energy control system, which reduces an overall of 20% energy consumption. The Huang Family is committed to maintaining an environmentally friendly and non-toxic environment, as well as a chic and convenient experience. Nestled in the heart of San Francisco, The Orchard Garden Hotel is located near the Financial District, Union Square shops, and many museums and attractions. Whether you are at our Roots restaurant eating locally sourced foods or relaxing on our rooftop garden, you will be at ease with us. We invite you to experience a "Tradition of Excellence" at the Orchard Garden Hotel! ... more   less 

Additional Information about Orchard Garden Hotel

Address: 466 Bush St, San Francisco, CA 94108-3731
Region: United States > California > San Francisco > Chinatown
Price Range: $295 - $555 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Orchard Garden Hotel 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Orchard Garden San Francisco
Hotel Orchard Garden
Hotel Style:
#9 Green Hotel in San Francisco
#10 Luxury Hotel in San Francisco
#16 Romantic Hotel in San Francisco
#21 Family Hotel in San Francisco
#43 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Orchard Garden Hotel staff and other travellers.
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Questions? Get answers from Orchard Garden Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quieter rooms are located in the back part of the hotel.”
julien921, 14 Apr 2017 | Read review
“King size room is great!”
936yt, 21 Mar 2017 | Read review
“We had a "city view room", which was really only a street view. We were on the 6th floor and it was very quiet.”
PandAGreensburgPA, 22 Feb 2017 | Read review
“We didn't worry about having a great view from our room because we enjoyed going up to the rooftop deck.”
43slb, 31 Jan 2017 | Read review
“Rooms viewing the main street have the only "views".”
67michellel, 9 Jan 2017 | Read review
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