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InterContinental San Francisco

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Traveller (1069)
Room & Suite (878)
Dining (63)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Silver level
InterContinental San Francisco is the Bay Area's upscale landmark hotel destination. The 32-story glass tower sparkles high above the city, standing sentry over the South of Market (SoMa) area. The smoke-free hotel is convenient to everything, including the Moscone Convention Center, Union Square, Chinatown and the Powell Street Cable Car Turnaround.
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Property amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Paid Internet
Paid Wifi
Wheelchair Access
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Room features
Air Conditioning
Minibar
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Green
Business
HOTEL CLASS
Hotel links
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Special Offer:Book Direct and Save
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
194Restaurantswithin 0.5 km
39Attractionswithin 0.5 km
3,273Reviews
1,534Photos
46Q+A
100Room tips
Traveller rating
  • 1,626
  • 1,107
  • 333
  • 119
  • 88
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Popular mentions
Service at checkin on feb 4 was great with malia. Even though lobby was busy with conference type activity, she checked me in quickly and the newly renovated room was astounding. We had breakfast in room as requested on time so we could start our work day right away. This is
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Response from JamesSanFrancisco, Manager at InterContinental San Francisco
Responded 2 days ago
Dear wondereye25, I am happy to hear that this second visit did not disappoint. It sounds like your experience with our newly renovated room are all but positive. I will share your review with the front line, most specially Naira, who assisted you during check in. I will also share this review with our Management Team. Please continue to keep us in mind when looking for a place to stay in San Francisco.! Please let me know if you have any additional comments or concern. Best, James Telmo
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Our 4 night stay was very nice. Check in was easy. The super friendly check in agent did seem a little absent minded when she asked if we would prefer a higher floor as I had reserved the more expensive "Premiere View" room category when I made the reservation which guarantees
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Response from JamesSanFrancisco, Manager at InterContinental San Francisco
Responded 1 week ago
Dear Thrillsbury, Thank you for sharing your experience when you visited our hotel. Overall, it sounds like you had a wonderful visit. I am happy to hear that your check-in went well even though there were a couple of areas to improve upon. I am also glad to hear that you found our newly renovated rooms pleasant and enjoyed the new amenities. Your comment is very much appreciated. I will share your review with the staff and Management of the hotel. Thank you for recommending our hotel and I look forward to your next visit. Best, James Telmo
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I stay at Intercontinental hotels all over the world and have status (Platinum Elite). I booked a 3-night reservation at this property a ~month in advance and agreed to pay conference season in SF rates (~$700 a night). I assumed that I would fly into SFO, check-in, and enjoy a
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Response from IHGService, Guest Relations Manager at InterContinental San Francisco
Responded yesterday
Hello OakSpark, Thank you for taking the time to write a review of our hotel. I am sorry for any inconvenience you may have experienced due to issues for the lack of service from our staff and the mishaps regarding your reservation. I have sent you a private message in an effort to follow up on your concerns. Rest assured that we will continuously do our best to always improve so we can accommodate you better in the future. I do hope that you will allow us to welcome you back and give us another opportunity to make it up to you. Sincerely, Dianne L. Case Manager IHGService
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We upgraded our room, which had floor to ceiling windows all around the corner with great city view. Bed were comfy and room was spacious enough. We rented a car and parked at the fifth & mission garage, which located only a block away and believe it was cheaper than hotel
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Response from JamesSanFrancisco, Manager at InterContinental San Francisco
Responded 2 weeks ago
Dear Amaryllisunny, Thank you for the wonderful review! I am glad to hear that your visit went well, specially the accommodation. I am glad to hear that you enjoyed staying in one of our newly renovated rooms. Yes, I agree, the floor to ceiling glass window is spectacular. I will share your review with the staff and Management of the hotel. I also want to "Thank you" for recommending our hotel. Looking forward to having you with us again, hopefully soon! Best, James Telmo
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The hotel is nice and very conveniently located for downtown and the conference center. They have fantastic meeting and conference rooms. Guest rooms were large and staff were excellent. But the water pressure was terrible, unclear how they have such bad facilities in a good
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Response from JamesSanFrancisco, Manager at InterContinental San Francisco
Responded 3 weeks ago
Dear Mason_NYC, It sounds like your visit with us was overall good, except for the water pressure. I will share your comment with our Engineering Team to find out what maybe causing the low water pressure in the room. The hotel guest room renovation is almost complete. I hope you were able to enjoy our newly renovated rooms. If not, a good reason to return and experience it. Thank you and hope to see you soon! James
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Photo provided by managementInterContinental San Francisco
Meeting room
Photo provided by managementInterContinental San Francisco
Meeting room
Photo provided by managementInterContinental San Francisco
Meeting room
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123456176
I’d call the Intercontinental directly. They have both foam and down pillows on the bed, and i don’t know if the same company make both. But yes, it is a great sleep!
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12345610
"Higher floors are the best"
"Corner unit with floor to ceiling windows has the great view of the city"
"Ask for a view."
"Corner rooms offer the best view of the SF skyline/"
"Would suggest a corner room."
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12345620
PRICE RANGE
US$201 - US$784 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
intercontinental san francisco hotel san franciscosan francisco intercontinental
LOCATION
United StatesCaliforniaSan FranciscoDowntown San FranciscoSoMa
NUMBER OF ROOMS
550
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