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The Fitzgerald Hotel

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361 Reviews from our TripAdvisor Community

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Showing 274: English reviews
Carlsbad, CA
Reviewed 4 April 2014

Room was small no place to put anything. It was expensive. The bathroom was tiny, like old cruise ship bathrooms. Matress was lumpy. This was a place I would not stay a second time. There is nothing luxury about this place but the price

Review collected in partnership with this hotel
1Thank lindysu
Ilaria L, Manager at The Fitzgerald Hotel, responded to this review

Dear Lindysu, we apologize you felt the room did not meet your expectations. From your review, I guess you have booked a Petite Double, which is, indeed, a small room as the name says and as it is indicated on our website, where we provide full measurement of the room. The price we offer for our Petites Doubles is below...

Tempe, Arizona
Reviewed 18 March 2014

Do not trust what you read on the hotel's website. This is emphatically NOT a "luxury, boutique" hotel. It is not artful, luxurious, or intimate as the website claims. It is a poorly maintained, mediocre hotel. Tiny cramped lobby; tiny, ancient, slow elevator barely big enough for two people and one piece of luggage each. Cramped room, so small the...

4Thank Paul H
Ilaria L, Manager at The Fitzgerald Hotel, responded to this review

Dear Paul H, we are sorry you did not have a good experience at the FItzgerald Hotel. As you have mentioned in your review, boutique hotels have usually a particular style which is different from city to city, and that varies from one boutique hotel to another: the Fitzgerald hotel does have its own unique style, which is a classic...

New Ireland
Reviewed 17 March 2014 via mobile

The location is central and by SF standards, it isn't outrageously expensive. But the clientele is international, arriving at all hours. The 3pm check-in is inconvenient for people arriving from the other side of the world at 5am--especially when the hotel has been notified. Yes, there is wifi. But every gay site is blocked as "pornographic". And this is San...

Thank Nipsco
Ilaria L, Manager at The Fitzgerald Hotel, responded to this review

Dear Nipsco, we are sorry to hear you were not satisfied with your stay at the Fitzgerald. We try to do our best to excel in customer service, but sometimes there is nothing one can do to avoid some inconveniences: check-ins start from 2pm as it is written in each guest's confirmation email; we do receive requests from customers who...

Gainesville, Florida
Reviewed 13 March 2014

We stayed here while on our first trip to San Francisco and greatly enjoyed our stay. The hotel staff are very nice and answered all our questions about the area; if you have any questions ask Eric, he was epic! It was in a perfect location, especially considering the price. Would recommend to friends and plan on coming back!

Thank StevenR1337
Budapest, Hungary
Reviewed 11 March 2014

We spent there 9 nights. The location is excellent. Good value for your money. The rooms are small but cozy. The breakfast becomes boring after a while, so find a place nearby. Hotel stuff members are great.

Review collected in partnership with this hotel
Thank Peter H
Auburn, California
Reviewed 28 February 2014

Several times a year, my husband and I spend 3 to 4 days in San Francisco and we always return to the Fitzgerald Hotel. It's a charming European style boutique hotel in a great location with the added bonus of breakfast included and best of all, a history of excellent room rates and guest services. That said, this past Christmas...

2Thank DNJarvis
Ilaria L, Manager at The Fitzgerald Hotel, responded to this review

Dear DNJarvis, thank you very much for coming back to our boutique hotel. We are glad you enjoyed your stay every time, and glad to know our staff was able to give you another good experience. We agree with you that being professional is not the only quality that makes a good service, and that there is nothing like feeling...

Tokyo, Japan
Reviewed 24 February 2014

Traveling through San Francisco, California and staying at the Fitzgerald Hotel on Post Street, two blocks from Union Square, I stayed in Room 501 on the fifth floor and checked out on February 7th, 2014

Thank kengoy
Perth, Australia
Reviewed 13 February 2014 via mobile

The hotel is located in an excellent area of San Francisco. Easy walk to union square. Good restaurants across the road. And easy walk to transport links like the trams and trains. The hotel is clean, people have commented on the decor being outdated. I would say it is quaint and at least it is all clean and bigger than...

Thank AussieBatGirl
Ilaria L, Manager at The Fitzgerald Hotel, responded to this review

Dear guest, thank you for having been with us during your stay in San Francisco. We apologize that the parking voucher was not honored. The Fitzgerald Hotel is indeed affiliated with a parking company one block away from its location, which starts at $16, and you should have gotten your discount honored. We wish we had known about this issue...

Orange, California
Reviewed 12 February 2014

My brother and I drove up to SF for the weekend (last minute) without booking anything. Once we arrived to SF, we were going crazy trying to find decent priced hotel. Luckily we came across Fitzgerald Hotel. By far the best deal we had offered to us. To top it off Eric at the front desk was extremely helpful when...

Thank Mgncris
Reviewed 27 January 2014

We stayed here for two nights. We arrived a bit early so the lady in the front desk let us keep our luggage in a large closet while our room was being prepped. At check in she gave us a nice quiet room in the sixth floor, away from the street. This hotel is easy to get to from the...

1Thank mibaba4

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  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Refrigerator in room
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Breakfast included
  • Room Service

Additional Information about The Fitzgerald Hotel

Address: 620 Post St, San Francisco, CA 94109-8222 (Formerly Fitzgerald Hotel Union Square)
Region: United States > California > San Francisco
Price Range: $140 - $293 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Fitzgerald Hotel 2*
Number of rooms: 49
Reservation Options:
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Also Known As:
Fitzgerald Hotel San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Fitzgerald Hotel staff and other travellers.
3 questions
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Questions? Get answers from The Fitzgerald Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Two bedrooms offers more space for a couple. 5th or 6th floor are quieter.”
 of 5 bubbles H4094ASjorgep, 2 Mar 2017 | Read review
“I think it is noisy if you are on the street side; I liked being on the air shaft.”
 of 5 bubbles 8LauraH8, 19 Feb 2017 | Read review
“Book ahead a non-road-facing room”
 of 5 bubbles archiescat, 5 Feb 2017 | Read review
“Don't expect a lot of space.”
 of 5 bubbles Buddymoran, 4 Aug 2016 | Read review
“I doubt asking for a particular room will make any difference to what you end up with; you get what you're given, be thankful. ;)”
  • Each floor, each room, is unique.
  • Unique fittings in every room
  • Right in the action.
  • Very pretty room, my first stay
 of 5 bubbles 220dianneh, 28 Jul 2016 | Read review
5 of 5