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The Tuscan

PricelineUS$279*
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Certificate of Excellence
GreenLeadersSilver level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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The Tuscan
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4,053 Reviews from our TripAdvisor Community

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Showing 3,610: English reviews
Brisbane, Australia
Reviewed 23 October 2014

We had a few mix ups when we first arrived, lost booking, no rooms, unfriendly reception staff, dog jumped on my lap and left me with a lap full of fur, room not the one we booked (yes we did have a confirmation and thank goodness I had a hard copy), room so much smaller then we could possible imagine,...

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Helpful?
1Thank Lisa M
Ed S, Manager at The Tuscan, responded to this review

Hi Lisa M - Oh my, I am terribly sorry for the issues you experienced. There's never an excuse for less than brilliant service and I apologize that this was your "how do you do" when you arrived at the hotel. I've sent you a private message and hope to hear from you soon.

Haywards Heath, United Kingdom
Reviewed 22 October 2014 via mobile

Hotel is in a brilliant location - 5 minute walk to fisherman's wharf, 2 minutes to the street car. Rooms are average size, bathrooms are very small, shampoo and conditioner not great, some marks on the headboard. Staff friendly and helpful, cafe Pescatore a good option for breakfast and dinner - very convenient to have on site.

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Helpful?
Thank whitestar27
Ed S, Manager at The Tuscan, responded to this review

Hi whitestar27 - Thanks for staying with us and for the kind words about the hotel and our fabulous restaurant Pescatore. We appreciate your feedback and I'm glad you enjoyed your time in SF. We hope to have the pleasure of seeing you again soon...

Merced, California
Reviewed 21 October 2014

We stayed at the Tuscan last weekend and I must say it was super comfy and very CLEAN!!! The beds were so comfortable and the staff was excellent and more than helpful. It is walking distance to so many things especially the Wharf! The perks!?? Free complimentary all you can drink wine for an hour!!! Whew! We had a blast...

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Helpful?
1Thank Happygirls3
Ed S, Manager at The Tuscan, responded to this review

Hi Happygirls3 - Thanks for staying with us and for the 5 Star review. Glad to hear that the Girl's trip was a fabulous experience and we were able to play a small role ensuring that a good time was had by all. We're ready for you to return and hope to see you again soon....

Phoenix, United States
Reviewed 21 October 2014

The location of this hotel was perfect being within a 5 minute walk to Pier 39. The hotel staff is amazing and very friendly and knowledgeable of the surrounding area. Quality of the rooms are on par with Motel 6 although the rooms at Motel 6 might be larger. There is no gym, or pool just a bare bones hotel.

Review collected in partnership with Best Western
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Helpful?
Thank Salvatore G
Ed S, Manager at The Tuscan, responded to this review

Hi Salvatore G - Thanks for staying with us and for the kind comments about our amazing staff. We're scheduling the next phase of our make-over for the early part of 2015 and this round we'll continue addressing the guest rooms and guest corridors. Hopefully you'll return when the project is complete and will notice the changes. Till then we...

Winchester, United Kingdom
Reviewed 20 October 2014

We stayed in the Tuscan for 3 nights whist visiting San Francisco. It has a great location near Fishermans Wharf and within walking distance of most things. Rooms are well decorated and very pleasant. The hotel has a nightly wine reception where for an hour the manager hosts canapes and wine for all guests. The manager hosts this and chats...

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Helpful?
1Thank davideC3942WP
Ed S, Manager at The Tuscan, responded to this review

Hi David E - Thanks for staying with us and for the 5 Star review. I appreciate all of your kind words and we're glad you had a fabulous experience. I do agree: For our guests bringing cars to the City - Be AWARE - Parking is without question expensive in San Francisco. The Tuscan offers Valet only parking with...

calgary
Reviewed 20 October 2014

The hotel is overpriced. Now that I have been there I see the neighbouring areas and will make a better decision, we chose this hotel based on previous experience with Best Western. The checkout service was not very helpful! The lady assisting appeared that we may have been bothering her! Find somewhere else to stay!

Review collected in partnership with Best Western
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Helpful?
Thank calgary1973
Ed S, Manager at The Tuscan, responded to this review

Hi calgary1973 - Thanks for staying with us and for sharing your thoughts. While we may not be everyone's cup of tea, there is never an excuse for less than helpful and less than friendly service. I would welcome any further details so that I may follow up with the team. You have my personal apologies,

Placentia, California
Reviewed 19 October 2014 via mobile

A nice clean place. Great location! Most areas are within walking distance. Definitely a nice part of town. Take advantage of reception hour, all you can drink wine and appetizers are served. Perfect before heading out for dinner. Perhaps meet new people. I would stay here again!

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Helpful?
Thank Patricia H
Ed S, Manager at The Tuscan, responded to this review

Hi Patricia H - Thanks for staying with us and for the 5 Star review. Very glad to learn that your visit was a fabulous experience and we appreciate your kind words. We hope to have the pleasure of seeing you again soon.

Chicago, Illinois
Reviewed 19 October 2014

We are used to staying in more higher end hotels so I was a little concerned about booking the Best Western. Well as soon as we walked in, fear no more. The hotel is so warm and hospitable. We were on the 3rd floor in a deluxe king with a sofa bed. The room was ample size but worked well...

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Helpful?
Thank newcomel
Ed S, Manager at The Tuscan, responded to this review

Hi newcomel - Thanks for staying with us and for the glowing review. Glad you had a great Tuscan Hotel experience and we're glad to have played a small role in making your trip to SF memorable. It was also a treat seeing your son during our nightly social hour and we'll be sure to save a few more corks...

Reviewed 18 October 2014 via mobile

I stayed at the Tuscan Inn with my partner for four nights to start off out USA West Coast tour and can't think of a single bad word to say about the hotel. From the moment the taxi arrived from the airport and the concierge took our bags to the moment we departed, the service was fantastic. Check in was...

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Helpful?
2Thank hardcorewolf
Ed S, Manager at The Tuscan, responded to this review

Hi hardcorewolf - Thanks for staying with us and for the 5 Star review. Love to hear when we knock one out of the park! I'm thrilled that your Tuscan Hotel experience was fabulous and we sincerely appreciate all of your kind comments. We hope to have the pleasure of serving you again the next time your travel plans return...

New Orleans
Reviewed 18 October 2014

What a value to get this price at this location! Walking distance from Fisherman's Wharf, Pier 39, Ghirardelli Square, China Town... considering the price of parking, it was obvious that the smart move was to take back the rental care early and walk where we wnted to go. That was by far the easist smart decision we made... This is...

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Helpful?
Thank DesertbreezeMD
Ed S, Manager at The Tuscan, responded to this review

Hi DesertbreezeMD - Thanks for staying with us and for all of the kind comments. I'm glad you had a great Tuscan Hotel experience and found our amazing location to be a great base camp for your SF adventure. We look forward to your next visit...

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04/06/2017 05/06/2017
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Staying in Fisherman’s Wharf

Neighbourhood Profile
Fisherman’s Wharf
Packed with family-friendly entertainment, quality hotels, and good food, there’s something for everyone at Fisherman’s Wharf. From street performers and historic cable cars to art galleries and museums, a postcard-worthy photo is available on every corner. Bring your appetite: seafood lovers will be rewarded with Dungeness crab and sourdough bread bowls, while Ghirardelli Square will satiate anyone’s sweet tooth after a day at Alcatraz and the Golden Gate Bridge. Don't forget to say hello to the adorable sea lions that make this neighbourhood a true San Francisco treat.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
Since 1997, Frommer's Guide designates the Tuscan hotel, located just steps from the breathtaking San Francisco waterfront, as "the best hotel at Fisherman's Wharf." This gracious boutique hotel is characterized by its warmth and charm, impeccable service and Italian country villa ambiance. Adjacent to the hotel is the inviting Italian trattoria, Café Pescatore, completing the picture for an ideal stay in the City by the Bay. ... more   less 

Additional Information about The Tuscan

Address: 425 North Point Street, San Francisco, CA 94133-1405 (Formerly BEST WESTERN PLUS The Tuscan)
Region: United States > California > San Francisco > Fisherman’s Wharf
Price Range: $340 - $619 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Tuscan 4*
Number of rooms: 221
Reservation Options:
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Also Known As:
Best Western San Francisco
Tuscan Inn Fishermans Wharf
San Francisco Tuscan Inn
San Francisco Best Western Tuscan Inn
Tuscan Inn San Francisco
Best Western Fishermans Wharf
Best Western Tuscan Inn Fishermans Wharf San Francisco
Hotel Style:
#13 Romantic Hotel in San Francisco
#19 Family Hotel in San Francisco
#31 Business Hotel in San Francisco
#36 Luxury Hotel in San Francisco
#37 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Tuscan staff and other travellers.
98 questions
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Questions? Get answers from The Tuscan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wait until work is completed before your stay”
bankerman01, 24 May 2017 | Read review
“We had a courtyard room. No street noise but from 7am there is construction noise.”
vashtin, 21 May 2017 | Read review
“Stay in a different hotel”
katherine5478, 17 May 2017 | Read review
“Whilst the refurbishments are going on request the top floor which gas already been finished.”
tracymrsg2015, 17 May 2017 | Read review
“Fourth floor has less construction noise.”
751liviad, 14 May 2017 | Read review
5 of 5
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US$279* /night
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Prices are for 1 room, 2 adults
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