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The Monarch Hotel

430 reviews
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Traveller (86)
Room & Suite (18)
Dining (1)
Overview
  • Excellent4%
  • Very good20%
  • Average40%
  • Poor15%
  • Terrible21%
5 Nov 2017
“Wouldn't go back”
23 Oct 2017
“Old Hotel”
Free Wifi
Non-Smoking Rooms
Breakfast included
Airport Transportation
Family Rooms
2.0 Star Hotel
All hotel details
Rooms
Mar. 11Mar. 12
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (430)Write a Review
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1 - 5 of 299 reviews
Reviewed 5 days ago via mobile

Across the street from the homeless shelter, all night crazy performances, terribly old and dirty rooms, rude staff, the whole package!!! As I was driving up to the place in my Uber I was surprised to see a large number of people on the sidewalks....More

Thank Dovid G
Response from GuestXperienceTeam, Guest Relations Manager at The Monarch HotelResponded 2 days ago

We are very disappointed to note that your stay with us was marred somewhat by the fact that you did not love our location, but unfortunately, homelessness is evident throughout the city, and not exclusively in this area. We appreciate you taking the time to...More

Reviewed 12 January 2018

SF is a great city but the homeless situation has gotten out of control and the Monarch is in the middle of it. The shower didn't work, the toilet ran on-and-off all night... and the hotel smells old and mildew and mold everywhere. Do not...More

1  Thank Brian H
Response from GuestXperienceTeam, Guest Relations Manager at The Monarch HotelResponded 16 January 2018

Hi Brian, We are obviously very disappointed to hear that your stay with us was so unsatisfactory. We apologize for all of the issues that arose during your stay; it does not sound as if we provided you with the relaxing stay that the vast...More

Reviewed 27 November 2017

The hotel is located close to the civic centre and lots of homeless shelters. We did not feel safe walking from the station to the hotel. The hotel looked like a homeless shelter from the outside! The lift is very old and did not feel...More

Thank usa2urist
Response from GuestXperienceTeam, Guest Relations Manager at The Monarch HotelResponded 30 November 2017

It is most disappointing to learn that we fell short of our goals in pleasing our guests during your time with us. We appreciate you taking the time to leave us your review, and to outline the issues that you experienced. I can assure you...More

Reviewed 11 November 2017 via mobile

First off, no parking which is an extra unnecessary charge on top of an overpriced small hotel. Very small room, no refrigerator inside room, heater? Where the heck was it? Since it was a chilly night in San Francisco I wanted to turn the heat...More

Thank fancyyIam
Response from GuestXperienceTeam, Guest Relations Manager at The Monarch HotelResponded 14 November 2017

Thank you for taking the time to leave your review, we really appreciate it. We are very sorry to hear that our hotel did not appeal to you, and that you did not enjoy your stay with us. We pride ourselves on providing clean, comfortable,...More

Reviewed 5 November 2017 via mobile

Was very over priced for what you get, the wifi is shocking I'm unsure how they can even advertise it as having wifi! Opposite a homeless shelter so will get people coming up to you when outside quite frequently. Rooms were just standard. No hair...More

Thank Brogan D
Response from GuestXperienceTeam, Guest Relations Manager at The Monarch HotelResponded 8 November 2017

Hi Brogan, We are sorry that our hotel did not meet your expectations, and that it was not suitable for your needs. The majority of our guests report that we provide clean, comfortable accommodation, with friendly service, at a great price in this expensive area,...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Details
Price range
US$103 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$103 - US$213 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (86)
Room & Suite (18)
Dining (1)
Questions & Answers
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Queenloves
25 October 2016|
AnswerShow all 2 answers
Response from Christine T | Reviewed this property |
We stayed at Monarch Hotel on the corner of Van Ness and Filbert St. We were very close (walking distance) to Lombardi St (aka Crooked Street), Fisherman's Wharf (get tours around bay), Golden Gate Park (bus ride), cable car... More
0
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Heather B
14 April 2016|
Answer
Response from Alen R | Reviewed this property |
parking is about 40-45 a day
0
Votes
HeatherT51
30 September 2015|
AnswerShow all 2 answers
Response from Vonessa R | Reviewed this property |
I called the hotel to confirm what their transportation arrangements were.. Which is an additional cost not expensive.. But I also used google to see what transportation options were available.. And went from there... As far... More
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12
Room Tips
"To be honest no idea, good luck"
Read review
"The Geary street side has a lot of traffic. Bring earplugs."
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"Ask for a room away from the elevators (I was given one, for quiteness"
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"choose rooms with windows away from the street"
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