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Serrano Hotel

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GreenLeadersPlatinum level
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1 room 2 adults 0 children
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Serrano Hotel
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2,195 Reviews from our TripAdvisor Community

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Showing 1,911: English reviews
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Reviewed yesterday NEW

The room is clean and comfortable. The location is great as it is near to Bart station, cable car turnaround station and shopping district. There's no lack of food near the hotel. I love the $5 voucher for each day the housekeeping is skipped. There is a long wait for food in Jaspers but the food is good! Complimentary coffee...

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Thank hweymiinc
Seattle, Washington
Reviewed yesterday NEW

This hotel has lots of charm and character. The staff is friendly and attentive. The concierge texted us to see if we needed anything during our stay and referred us to an incredible tapas place. Good bar and restaurant on site. The location is just a few blocks from Union Square so it's easy to get to any place in...

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Thank X563BQroberth
Seattle, Washington
Reviewed 2 days ago NEW

The rooms at the Serrano are comfortable, stylish and- most important- very clean! Charm is abundant and the staff are well-trained and helpful. From check-in to check-out, I could not imagine a better hotel experience.

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Thank J2607SBdaniels
Las Vegas
Reviewed 2 days ago NEW

The hotel was very nice, rooms are small but cozy and clean. My only other issue was staff at Jaspers restaurant was very slow. But food excellent so fix the staff speed, maybe hostess and bus boy/ girl, and expedite food. problem solved.

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Thank P3204JVwilliamp
Santa Cruz, California
Reviewed 2 days ago NEW

This was our second stay. A wonderful lobby. Clean rooms and bathroom. Furnishings in very good condition. Our King room was small, but not too tight. Convenient to Union Square. Good value. Overnight parking service across the street.

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Thank johnrs631
Alexandria
Reviewed 3 days ago NEW

I enjoyed the six nights at the Serrano. The location is excellent and only minutes from the Union Square where there are a large number of places to shop and dine. I would highly recommend this hotel to family and friends.

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Thank samuel_toler
Florida
Reviewed 3 days ago NEW

Enjoyed our stay. Couples trip. On the 4th floor, so could hear noises from the street, even with windows closed. Only semi-negative part, but wouldn't stop me from staying there again. Lobby and rooms pleasantly decorated. Close enough to Union square, but not as expensive as places in Union Square proper. Concierge was great. First hotel I have ever had...

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Thank funkdoctor8
Israel
Reviewed 3 days ago NEWvia mobile

Obviously that great polite staff can make the difference in a journey. When this is combined with good size comfy room and nice atmosphere this is even better. O have enjoyed the place and the surrounding union square with all it has to offer. Thanks a lot I would want to get back.

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Thank Eran C
Cheyenne, Wyoming
Reviewed 4 days ago NEW

The price was reasonable for the area. The interior is classic and well maintained. My room was small but sufficient. My only complaint was a lack of a place to hang clothes. There is a workout room, a sauna. a restaurant, and parking. If you don't mind a little walk it's easy access to the sights and businesses of San...

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Thank Wyosoldier
Toronto, Canada
Reviewed 4 days ago NEW

The hotel met with my expectations for the price point. Room size reflects the price point. Very clean and in a good location for the Moscone center ( 10 minute walk). Good access to Market street and accessible from the Bart

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Thank neilg967

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersPlatinum level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
The Serrano Hotel is steps away from Union Square, perfectly positioned in the Theater District of San Francisco. Our 236 rooms offer large picture windows, plush Frette bedding, mini bars, flat-panel TVs, and a variety of on-demand programming. Jasper's Corner Tap and Kitchen, located in the hotel, is open all day for a casual drink or bite to eat. Work off dinner at our fully equipped on-site fitness center featuring Precor equipment. Our hotel's focus on guest comfort and our outstanding location will ensure your stay in San Francisco will be exactly what you had in mind. ... more   less 

Additional Information about Serrano Hotel

Address: 405 Taylor Street, San Francisco, CA 94102
Region: United States > California > San Francisco
Price Range: $237 - $530 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Serrano Hotel 4*
Number of rooms: 236
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Also Known As:
Kimpton San Francisco
Serrano Hotel San Francisco
Hotel Style:
#4 Green Hotel in San Francisco
#48 Luxury Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Serrano Hotel staff and other travellers.
16 questions
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Questions? Get answers from Serrano Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My North side room just looked at a wall of the next building”
  • Workout room
 of 5 bubbles Wyosoldier, 19 Feb 2017 | Read review
“Try to get a room w/ view, they'll put you facing a wall.”
 of 5 bubbles robbym960, 15 Feb 2017 | Read review
“Make sure room is not next to the elevators”
 of 5 bubbles RubinaGan, 14 Feb 2017 | Read review
“higher floors away from roads are quieter”
 of 5 bubbles CliveSabel, 12 Jan 2017 | Read review
“Compare prices of hotels and use the $22 "Urban Fee" in your comparison.”
 of 5 bubbles Pete_Coach, 12 Oct 2016 | Read review
5 of 5