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Courtyard San Francisco Union Square

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Courtyard San Francisco Union Square
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106 Reviews from our TripAdvisor Community

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Showing 104: English reviews
Sarnia, Canada
Reviewed 4 days ago NEWvia mobile

We are very happy we picked this hotel as our home base during our recent visit to SF. Modern design, a nice bistro for breakfast and a quick bite. Internet is good. We walked to all the tourist attractions and shops. I would definitely recommend the Courtyard San Francisco Union Square!

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Helpful?
Thank Kimmie1975
Cincinnati
Reviewed 1 week ago via mobile

Standard Courtyard but the location on Fisherman's Wharf is fantastic. Close to everything. Walking distance to Pier 39, cable cars, restaurants, shopping. Delightful staff. Adam was very accommodating. Concierge was helpful. Local advice with maps and easy directions. F Bus stop around the corner.

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Helpful?
Thank macnmiles
UK
Reviewed 2 weeks ago

Located just up the road from Union Square, this is different from your usual Courtyard hotel. We arrived late on our first day. We were given an adapted suite on the ground floor (Room 101). The room was huge with a massive wet room ensuite. There was a window that looked out onto nothing but a wall and some steel...

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Helpful?
Thank Neil_Wi
Jim Q, General Manager at Courtyard San Francisco Union Square, responded to this review

Thank you for taking the time to provide your honest feedback about our hotel. The room you stayed in is one of our largest floor plans and hope you enjoyed the extra space. We will be looking into the heating system to see if there is any adjustments we can make to minimize the noise issue.The hotel is located in...

New York
Reviewed 2 weeks ago

The hotel is not exactly in Union Square. And it's not like usual Courtyard format, which is fine. The rooms are smallish, bathrooms are very small, which you can expect in large cities. No place to put anything in the bathroom. But the rooms are very clean and the bed was comfortable. This was my second visit to this property...

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Thank jnetk
Reviewed 4 weeks ago via mobile

Be clear, unless the neighborhood boundaries have been changed, this hotel is NOT in Union Square. It boarders Union Square but it's in the Tenderloin. That being said the surrounding aren't too bad and there are some cute neighborhood eateries. The hotel is dark and the rooms are tiny. Also, the elevators do not have secure access. So anyone can...

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Helpful?
1Thank Cherie H
Jim Q, General Manager at Courtyard San Francisco Union Square, responded to this review

Thank you for taking the time to provide your honest feedback about our hotel. I am sorry to hear that you had a negative experience. I am looking into the issues you described with the elevator and housekeeping to ensure we get them corrected immediately. The hotel is located in a historical building so some of the rooms are somewhat...

Reviewed 11 January 2017

great location - Union Square is about 200m down the road. very friendly staff. we stayed in a double beds room - and it was a bit tight - one of the beds was attached to the window's wall, and there was almost no place in the room to move, or even to have one luggage open. in fact, there...

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Helpful?
Thank EY1972
Jim Q, General Manager at Courtyard San Francisco Union Square, responded to this review

Thank you for sharing your feedback about your experience. It sounds like the staff and location created a mostly good stay. I completely understand your comments about the room. We are currently working on ways to improve the bathroom's functionality like adding more storage. We are also constantly thinking of ways to improve the functionality of the smaller rooms as...

Reviewed 2 January 2017

We like many others fell into the trap of thinking Union Square meant this hotel was right in the midst of Union Square. However, it was about a 10 minute walk from Union Square which wasn't an issue for us. The hotel rooms were really clean, and nicely furnished. However, the bathroom in our room was a bit compact but...

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Helpful?
Thank Megan F
SherrieCourtyardGM, General Manager at Courtyard San Francisco Union Square, responded to this review

Thank you for taking the time to provide us with your feedback, I really appreciate it as it helps us to learn and grow. I am so glad you enjoyed your stay and would return. Our team will be happy to hear your kind words, we look forward to welcoming you back soon!

Milwaukee, Wisconsin
Reviewed 28 December 2016 via mobile

Our family stayed for three nights and had a great time. The fitness center was great. The beds were very comfy and the space for our two adjoining rooms were perfect. The location was very good for us being four blocks from Union Square which would be an overwhelming location for a hotel. The staff was helpful, kind and professional....

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Thank GarfinkelFamily
SherrieCourtyardGM, General Manager at Courtyard San Francisco Union Square, responded to this review

I am so glad you enjoyed your stay with us! Thank you so much for your very kind words. We love being in such close proximity to so many great districts in the city. I hope you had the opportunity to do some sightseeing and shopping in Union Square. Our team will be so pleased to hear about your positive...

Wrightsville Beach, North Carolina
Reviewed 18 December 2016

Good location easy walk to Union Square shopping and restaurants. Good location for business travelers who would would like the opportunity to experience Union Square. Very accommodating staff, always friendly and willing to assist with getting a cab when needed. Although the bathroom is very small I had a room with 2 queen beds and it was very comfortable. There...

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Helpful?
Thank haolegirl2014
SherrieCourtyardGM, General Manager at Courtyard San Francisco Union Square, responded to this review

Thank you so much for your feedback, it helps us know what we are able to improve. I am so glad you had a comfortable experience and that you enjoyed our prime location to Union Square. We would love the opportunity to welcome you back!

United States
Reviewed 15 December 2016

The hotel staff was all very friendly - the property had the feel of an older European hotel - the guest rooms are comfortable and clean...but pretty small. The bathroom was so small the tissue box is stocked in the bedroom as there is not counter space in the bathroom. The bathroom had a slider - which is not our...

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Thank Traveling_a_lot4fun
Antonio D, Assistant General Manager at Courtyard San Francisco Union Square, responded to this review

Traveling_a_lot4fun - Thank you for appreciating our front desk staff. It’s also great to hear that the cleanliness and comfort of your guest room meet your expectation as an avid traveler. I realize that The Courtyard San Francisco Union Square is in somewhat of a unique location and for this I apologies that this caused you to have disappointing experience....

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
GreenPartner Learn More
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Small boutique-style hotel in downtown location, 3 blocks west of Union Square & 15 miles from San Francisco Int'l Airport. ... more   less 

Additional Information about Courtyard San Francisco Union Square

Address: 761 Post Street, San Francisco, CA 94109 (Formerly Vantaggio Suites Cosmo)
Region: United States > California > San Francisco
Price Range: $244 - $775 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard San Francisco Union Square 3*
Number of rooms: 166
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Also Known As:
Vantaggio Suites Cosmo Hotel San Francisco
Cosmo Hotel San Francisco
Cosmo San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard San Francisco Union Square staff and other travellers.
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over a year ago

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Questions? Get answers from Courtyard San Francisco Union Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor. The lower floor rooms are below the street level.”
 of 5 bubbles jnetk, 1 Feb 2017 | Read review
“Important to get higher and not their basement/ground level rooms unless you love limited daylight.”
  • Walking into room
  • Bathroom---nice but very small
  • Small closet
 of 5 bubbles 949Global, 8 Nov 2016 | Read review
“Higher floors, not by elevator.”
 of 5 bubbles CrossCountry11, 7 Sep 2016 | Read review
“King room on the north side. OK size, nice and quiet.”
 of 5 bubbles EmceeToronto, 1 Sep 2016 | Read review
“Go somewhere else.”
 of 5 bubbles AndreSuissa, 25 Aug 2016 | Read review
5 of 5