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Traveller (352)
Room & Suite (392)
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Overview
  • Excellent27%
  • Very good40%
  • Average19%
  • Poor7%
  • Terrible7%
Travellers talk about
“burritt room”(33 reviews)
“charlie palmer”(28 reviews)
“live jazz”(24 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Multilingual Staff
3 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
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Reviews (1,166)
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312
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76
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Show reviews that mention
All reviewsburritt roomcharlie palmerlive jazzjunior roomunion squareexposed brickboutique hotelyogurtfree breakfastgarbage trucksrooms are smallstarbucks coffeedirectly across the streetwater pressurean older buildingstreet noisestay in san francisco
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321 - 325 of 882 reviews
Reviewed January 24, 2016

What a fabulous stay in one of the finest cities in the world. The Mystic Hotel has been lovingly reinvented and is staffed by the most helpful people in SF. It is super clean, and each room has all that you need to enjoy a...More

Thank Jdicarlowagner
Response from MysticManagement, General Manager at Mystic HotelResponded February 17, 2016

Dear Jdicarlowagner, I am so happy to hear that you loved the helpful staff. Thank you so much for your great comments on the décor, cleanliness and breakfast. We look forward to welcoming you back the next time you visit SF. Best, Rita

Reviewed January 18, 2016

I was traveling by myself, and this hotel was perfectly located and reasonably priced. Free breakfast, cute but small rooms (which was all I needed as I wandered the city), and helpful staff. I am lucky, however, that I was on the fourth floor and...More

Thank M_K_B_216
Response from MysticManagement, General Manager at Mystic HotelResponded February 17, 2016

Dear M_K_B_216, Thank you for your wonderful review! We do monthly maintenance on our elevator to keep it running efficiently and safely for our guests, but yes the elevator is slow. We hope that our friendly staff, and historic charm will entice you to join...More

Reviewed January 17, 2016

The hotel is conveniently located just two blocks away from Union Square and is right next door to a large, chain hotel which is probably double the price per night. The rooms are super cute; we upgraded to a larger one which was definitely worth...More

Thank Kristina R
Response from Rita R, Manager at Mystic HotelResponded January 19, 2016

Hi Kristina, Thank you for your review! We are so glad you enjoyed your room and your stay with us. We hope to see you again soon.

Reviewed January 16, 2016

Prior to the Mystic Hotel by Charlie Palmer becoming the hotel that it is currently, I stayed at this property innumerable times and basically enjoyed my stay. But I must say with the change in ownership and a renewal in its interior and the services...More

Thank Eddwarm2013
Response from MysticManagement, General Manager at Mystic HotelResponded February 17, 2016

Dear Eddwarm2013, Thank you for your 4 star review! We appreciate the feed back. We look forward to welcoming you back here at the Mystic. I would like to personally assist with your reservation on your next stay. I can be reached directly at rruiz@mystichotel.com....More

Reviewed January 14, 2016 via mobile

It might be marketed as a boutique hotel but if that means few people around at reception, rooms not restocked or in some cases made up, a pretty run of the mill restaurant with cheaper cuts of meat then this place fits the bill. The...More

4  Thank stan658
Response from MysticManagement, General Manager at Mystic HotelResponded February 17, 2016

Dear Stan658, Thank you for your feedback. I do apologize for the experience you had throughout your stay here at Mystic. We do monthly maintenance on our elevator to keep it running efficiently and safely for our guests. We just finished upgrading our WiFi throughout...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Hotel Amenities
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Multilingual Staff
Room amenities
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$211 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#82 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$211 - US$559 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#82 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
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Traveller (352)
Room & Suite (392)
Dining (47)
Pool & Beach (1)
Business Centre & Event Rooms (2)
Amenities (2)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
Kyle T
April 22, 2017|
Answer
Response from Trip718 | Reviewed this property |
Don't stay here. This place is a nightmare for business and leisure customers. The front desk is rude, the property is dirty and they dont have ac. You could stay in a budget property and get better service.
0
Votes
Vaibhav30
February 9, 2017|
AnswerShow all 2 answers
Response from Parul S | Property representative |
Hello Vaibhav- Mystic Hotel by Charlie Palmer is located right in the heart of union square which will give you a lot of options to eat out. We also have a great restaurant at the hotel Burritt Room+Tavern which can also be... More
1
Vote
Guruskex
September 21, 2016|
AnswerShow all 10 answers
Response from gailmpemberton | Reviewed this property |
the other answers are incorrect. there is no air conditioning at the hotel only overhead fans. depending on which side of the hotel your room is on they can heat up like an oven.
2
Votes
Room Tips
"Love the room"
Read review
"No aircon, which I imagine would be bad in the summer!"
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"Ask for their quietest rooms but Im not sure they have any!"
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"Location is good"
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