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Hotel Carlton, a Joie de Vivre hotel

3,001 reviews
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Traveller (607)
Room & Suite (380)
Dining (13)
Overview
  • Excellent45%
  • Very good39%
  • Average12%
  • Poor3%
  • Terrible1%
Travellers talk about
“free wine”(148 reviews)
“union square”(407 reviews)
“wine reception”(106 reviews)
Free Wifi
Parking
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
Concierge
3.0 Star Hotel
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Offers from Hotel Carlton, a Joie de Vivre hotel
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Rooms
Jan 28Jan 29
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1 room, 2 adults, 0 children
Standard Room
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Reviews (3,001)Write a Review
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1,161
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Show reviews that mention
All reviewsfree wineunion squarewine receptionthin wallstenderloinsutter streetwalk in closetceiling fanevery eveningan older buildingfriendly hotelhotel restaurantfew blocksfront desk stafflight sleeperstayed here for nightswine hour
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1,311 - 1,315 of 2,605 reviews
Reviewed 22 July 2013

I picked the Carlton based on the reviews here and I was very happy I did. The hotel is just a short walk from Union Square and other interesting parts of SF. The staff were extremely helpful and made our stay a great experience.More

Review collected in partnership with this hotel
4  Thank RoadtripFan80
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 23 July 2013

Thanks for being a guest of the Hotel Carlton. We appreciate your stay and your taking the time to share such glowing words with us. Please reach out again the next time you visit the area; our friendly and knowledgeable team would love the opportunity...More

Reviewed 18 July 2013

We stayed at Hotel Carlton in June for a five night stay. The room and the bathroom were on the small side. The room was clean. The location pretty good. The staff was excellent. The hotel was very environmental. Overall, a pretty good stay in...More

3  Thank Noahram
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 19 July 2013

Many thanks for being our guest and for taking the time to share your experience with us. It's always a thrill to host first time visitors to Hotel Carlton, and I'm happy to hear that our environmental facilities and caring, knowledgeable team made your stay...More

Reviewed 15 July 2013

Let's start with the great staff; they always go above and beyond to make sure your visit is comfortable! The rooms are always clean, the call you a cab whenever, and offer great music and free wine in the lobbyMore

5  Thank Richie P
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 16 July 2013

Thanks for being our guest and for sharing such enthusiastic words with us, Richie. As customers ourselves, we can appreciate the trade, and every member of our team thrives off creating an unparalleled experience for each and every one of our guests. We're so glad...More

Reviewed 15 July 2013

I arrived at the hotel with my girlfriend and two dogs after camping at Yosemite for two nights (which was amazing btw). I guess we may looked a little bit dirty after hiking and rafting for two days and weren't treated nicely by the no-smile...More

2  Thank Emily N
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 24 July 2013

Many thanks for being our guest, Emily, and I apologize for any frustrations you encountered with our pet policy. Clearly, this was not articulated as well as it might have been during your booking, and I'm sorry for that. Although our hotel is pet friendly,...More

Reviewed 15 July 2013

We stayed in this hotel for 3 nights for our first visit to San Francisco. The staff were extremely helpful and friendly, especially the lady who looked after us at breakfast a lovely woman. The location was perfect for Union Square only a 15 min...More

4  Thank Carol-AnneDublin
Response from Hotel M, Manager at Hotel Carlton, a Joie de Vivre hotelResponded 16 July 2013

Thanks for being a guest of the Hotel Carlton and for choosing us for your first San Francisco experience! I'm thrilled to hear that you enjoyed our property and its many amenities, and I'll certainly pass your kind words along to our dedicated team. It's...More

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About
Awards & Recognition
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Dry Cleaning
Concierge
Multilingual Staff
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$146 - US$483 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$146 - US$483 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in San Francisco
#41 Romantic Hotel in San Francisco
#51 Business Hotel in San Francisco
Room types
Non-Smoking Rooms, Suites, Accessible rooms
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Traveller (607)
Room & Suite (380)
Dining (13)
Hotel & Grounds (436)
Bathroom (30)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Questions & Answers
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jaderhiannonx
3 November 2017|
AnswerShow all 7 answers
Response from Ami R | Reviewed this property |
So we used the bart from Oakland - pretty easy. To get from San Fran it’s also the bart and then a short walk to the hotel. Sorry I can’t be more specific but I’m not a great navigator. I just remember the whole process... More
1
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Lauren Z
19 July 2017|
AnswerShow all 5 answers
Response from thedarchman | Reviewed this property |
It had a fan in the ceiling but we didn't need it or use it. Room was cool anyway
0
Votes
TravelLynn03
9 June 2017|
AnswerShow all 4 answers
Response from mdvrn77 | Reviewed this property |
It does not have a gym that I am aware of
1
Vote
Room Tips
"Ask for street-facing."
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"Very hilly to access the city."
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"Avoid being near fresh water supply on landings (I think ) early morning bottle rattles ! Though i love a lie..."
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"Just prepare to take ear plugs if you are at the front of the hotel, San Francisco is a lively city..."
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