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Grand Hyatt San Francisco

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4,074 Reviews from our TripAdvisor Community

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Showing 3,494: English reviews
Des Moines, IA
Level Contributor
42 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed yesterday NEW

My family of three spent five nights here just prior to Thanksgiving. We had an executive suite with two bathrooms, and at checkin we opted to add on the Club lounge for an additional $50 per night. Our teen daughter said it was the best hotel we've ever stayed at. Our room was around the corner from the elevator. While... More 

Helpful?
Thank wink123
Princeton, New Jersey
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 days ago NEW

Hotel is in a great location near union square and tons of restaurant. The rooms are smaller than most hotels I guess due to location. Went there with family but staff wasn't as friendly for Grant Hyatt..checked in but wasn't even recognize or thanked as a platinum member. I let it go not worth the hassle since they didn't even... More 

Helpful?
Thank Philip G
San Antonio, United States
Level Contributor
56 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW

Perfectly located among the shopping district and a quick Uber ride to the Piers. Amenities are nice with a very good restaurant and bar area on the second floor. Work out area has terrific views. Everything in SF is expensive but there were some things that I even thought were exorbitant. $40-50 a day to park and $3 for a... More 

Helpful?
Thank Mike S
Hong Kong, China
Level Contributor
23 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 3 days ago NEW

It's tough to get a room and at a good price due to the quality level and location. But if you can, it's great. The staff is courteous & friendly. The location in Union Square can't be beat. During the holidays if you can score a union square view, it's so lovely to watch the ice skaters and the lights.... More 

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Rowena M
Mumbai, Maharashtra, India
Level Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 days ago NEW via mobile

Grand Hyatt at Union Square is the most convenient hotel one could ask for. It's a functional hotel with no frills but every thing is available around the corner. It is a paradise for shopping as it is surrounded by shops including high end ones. The rooms are clean and the staff polite and helpful. It's value for money!

Helpful?
Thank Anjana B
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

I love this hotel - have stayed here several times. Never really see the staff but know they are all taking care of anything i need. Super clean - great views - simple and elegant accommodations. The location is perfect. Only regret is that they turned the top floor bar/restaurant into a banquet room for meetings....kind of a bummer -... More 

Helpful?
Thank Christine L
San Clemente
2 reviews
Reviewed 4 days ago NEW

Excellent location great service close to shopping and fine dining. Staff interaction was wonderful with directions. Parking was pricey need to work with your Diamond Members and others clients regarding this matter. Taxes is everywhere on the bill...whoa!!

Review collected in partnership with Hyatt Hotels

Helpful?
Thank Newjr9
Pleasanton, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 days ago NEW via mobile

Try to get one of the rooms overlooking Union Square and Macy's store front. Like #2520 which is at corner, or higher. Well worth it during the holidays when ice skaters are out in force and the square is decked out.

Helpful?
Thank Pvl94588
Asia
Level Contributor
143 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 5 days ago NEW

Union Square was my choice of location in SF and I generally like newer hotels, Grand Hyatt was a great choice for me this time. With apparent renovation, the lobby was very welcoming with fire places and super tall ceiling. I sat at the lobby sofa area many times sipping my coffee bought from the coffee cart right there. It... More 

Helpful?
Thank EELSM
Las Vegas, Nevada
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 days ago NEW via mobile

This is one of the best hotels. Love the friendly staff, and the great service all employees have provided for me and my family. Very helpful in finding place to eat and things to do. Great great great.

Helpful?
Thank chuquil2001
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you for your comments! We are delighted you and your family thoroughly enjoyed your stay with us during Thanksgiving! We look forward to welcoming you and your family back to celebrate many more holidays with us in the future! More 

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
OneUP
OneUP
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more   less 

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108-4694
Region: United States > California > San Francisco > Union Square
Price Range: $247 - $738 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Francisco 4*
Number of rooms: 660
Reservation Options:
TripAdvisor is proud to partner with Hyatt Hotels Corporation, Orbitz, Hotels.com, Booking.com, Priceline, Travelocity, Odigeo, Cheap Tickets and Jetsetter so you can book your Grand Hyatt San Francisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt
Hotel Style:
#18 Business Hotel in San Francisco
#20 Family Hotel in San Francisco
#22 Luxury Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#29 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt San Francisco staff and other travellers.
75 questions
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Questions? Get answers from Grand Hyatt San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors away from Ice Machines”
 of 5 bubbles P7832RNmikes, 2 Dec 2016 | Read review
“I know the great views are north and east (higher is better)....not sure about south and west...????”
 of 5 bubbles X8235TFchristinel, 30 Nov 2016 | Read review
“Room facing Union Square”
 of 5 bubbles EELSM, 29 Nov 2016 | Read review
“Ask for room far from elevator if you want peace and quiet.”
 of 5 bubbles Almaden, 27 Nov 2016 | Read review
“Ask for a quiet room.”
 of 5 bubbles 331jenna, 12 Nov 2016 | Read review
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