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Grand Hyatt San Francisco

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Grand Hyatt San Francisco
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4,328 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Hyatt San Francisco
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Showing 3,717: English reviews
Goleta, United States
Reviewed 26 May 2015

From the moment we got there, Valet parking was on it although it's quite a feat to get curbside in the first place since the city is hustling and bustling. Check in was a breeze, the bell hop got our belongings quickly up to our room. The room was fantastic, we had a room on the 26th floor with Bay...

Review collected in partnership with Hyatt Hotels
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Helpful?
Thank Anthony E
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Great to hear check in was a breeze and your luggage was brought up to you on a timely manner by our bell staffs. Thank you for your compliment on our food and beverage service as well as OneUp! We appreciate you took the time to write us a review. Look forward to welcoming you back in the near future!

Lahaina, Hawaii
Reviewed 25 May 2015

Our arrival was Filled with "Hawaiian Hospitality" Hugs of Welcome from Steven at the front desk just made our Day (traveled by by Van that morning from Eureka). Check-in was smooth; our luggage was promptly brought to our rooms by Ceaser (he was so helpful too.) Our Executive Suite was spectactular and jaw dropping. Mahalo Michael Jokovich the Best ever...

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2Thank Emily A
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Aloha! Thank you for your kind words. Yes, everyone in the hotel is inspired by the "Aloha spirit". We are very lucky to have such great leader, Mr. Jokovich to lead the team. Your compliment is truly appreciated and it is great to hear you had a fantastic time in San Francisco. I'll make sure to share your review with...

Jerusalem, Israel
Reviewed 25 May 2015

I generally like Hyatt hotels and this one was pretty good as well. The staff was efficient and accommodating. I did find two draw backs. The beds could use renewing, they are very soft and I prefer a firm mattress. The exercise room was on the small side and if you wanted to work out before work without waiting in...

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Thank yacovk
Karlsruhe, Deutschland
Reviewed 24 May 2015 via mobile

So far the business hotels of other big chains were rather disappointing. So the Grand Hyatt was a very positive surprise. Everything new and clean, no worn out carpets, etc. My room was on the 8th floor on the backside. Not the perfect view but it was very quiet. Rooms are big, beds are good and here I could even...

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Thank Benson1976
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Great to hear our hotel exceed your expectations for big chain business hotels and got a thumbs up! Thank you for taking the time to write us a review and we hope to see you again in the near future!

scotland
Reviewed 24 May 2015

Good hotel, comfortable spacious accommodation in a brilliant location. Friendly staff: Welcoming reception staff and knowledgeable concierge offered good advice for our first visit to San Francisco. Would recommend staying in Union Square.

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Thank drgsf
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Thank you so much for your review. I'm glad to hear you received some good recommendations from our Concierge team! Your recommendation is our biggest compliment, please come back and see us again!

NC
Reviewed 24 May 2015

First time visit to San Fran. Stayed here for convention at Moscone Center, which was a short 10 minute walk away. Our initial room was on the 12th floor with a Union Square view. As a fan of high floors, and awesome views, it did not cut it, so we asked to move, and for a slight rate increase our...

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2Thank Bracedoc
Seattle
Reviewed 24 May 2015

Our stay at the Grand Hyatt Hotel exceeded our every expectation. Terrific location, upgraded room was beyond belief, and service by all staff was "Grand"! Of the thousands of hotels we have stayed in over the years this experience was "the best"!

Review collected in partnership with Hyatt Hotels
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Thank Thomas T
TiffanyLKT, Manager at Grand Hyatt San Francisco, responded to this review

Wow! We are thrilled to be named "the best" on your list! Thank you so much for your compliment and it is great to hear you had a fantastic experience at Grand Hyatt San Francisco! We look forward to welcoming you back again in the near future!

Prague, Czech Republic
Reviewed 23 May 2015

Location is great, walking distance to majority of important places. Clean rooms with great view from higher floors ( we were on 24th ). Breakfast was one of the best during this our stay in US. We have tried the dinner once as well and we were satisfied too. Willing personnel. Everywhere clean.

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1Thank Markitrav
Reviewed 22 May 2015 via mobile

I just arrived 15 minutes ago and was badly welcomed by a bad behavior receptionist. This kind of attitude does not fit at all to this high class fancy hotel. Then, my room should be available by 3pm and the receptionist just said coldly that it was not available and not even an apology. Unbelievable! I hope the manager can...

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11Thank meganng80
CABA, Argentina
Reviewed 22 May 2015

Impressive view of the room, cleening and stlyle. I just love it! Plus, there are no additional charges when you deliver a package from Amazon or other online sites to the hotel (as other hotels do, such as Sheraton).

Review collected in partnership with Hyatt Hotels
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Thank Romina B

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
OneUP
OneUP
Cuisines: American, Bar, Pub
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of the city, the newly renovated Grand Hyatt is steps away form World Premier Shopping, cable cars, Chinatown, the Convention Center. Guests at Grand Hyatt enjoy exquisite comfort & amenities including a complimentary Fitness Center, daily newspapers, free internet access at OneUP restaurant and lobby area and the ultimate sleep experience in a "Grand Bed". ... more   less 

Additional Information about Grand Hyatt San Francisco

Address: 345 Stockton Street, San Francisco, CA 94108-4694
Region: United States > California > San Francisco > Union Square
Price Range: $303 - $722 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Hyatt San Francisco 4*
Number of rooms: 660
Reservation Options:
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Also Known As:
Grand Hyatt San Francisco Hotel San Francisco
San Francisco Grand Hyatt
Hyatt San Francisco
San Francisco Hyatt
Hotel Style:
#18 Business Hotel in San Francisco
#20 Family Hotel in San Francisco
#23 Romantic Hotel in San Francisco
#23 Luxury Hotel in San Francisco
#28 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt San Francisco staff and other travellers.
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Questions? Get answers from Grand Hyatt San Francisco staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor as possible for the amazing view!”
 of 5 bubbles GillianTune, 22 Mar 2017 | Read review
“top floors”
 of 5 bubbles gsepulveda, 21 Mar 2017 | Read review
“Book Grand Club”
 of 5 bubbles egpws, 18 Mar 2017 | Read review
“Avoid at any case rooms close to elevator. Just to noisy.”
 of 5 bubbles TMG001, 14 Mar 2017 | Read review
“Our outstanding Bay View was from room 2907. CVS is conveniently across the street for minor items.”
  • Outstanding View!
 of 5 bubbles pgwinegar, 2 Mar 2017 | Read review
5 of 5