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Holiday Inn San Francisco Golden Gateway

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07/05/2017 08/05/2017
1 room 2 adults 0 children
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Holiday Inn San Francisco Golden Gateway
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1,780 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn San Francisco Golden Gateway
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Showing 1,378: English reviews
Stoke on trent
Reviewed 24 May 2014

Stayed here for 2 nights while on western discovery tour. Although there was no restaurant at the hotel due to refurbishment, and a makeshift bar, we enjoyed it here. You had to walk down 2 flights of stairs to get there. There are plenty of places close by to eat at. We would deffo rate the star hot bagels around...

3Thank VeronicaStokeontrent
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

We are pleased to be an important stop on Western Discover’s tour. You mentioned the bar location and bathroom fan. Our restaurant and bar are currently located on the lower lobby and the elevator will take you there is you prefer to avoid the stairs. The fan is a passive style with a large fan on the roof that pulls...

Reviewed 23 May 2014

The location was very convenient and a trolley stop was just around the corner. The hotel itself was clean despite having renovations being carried out in the lobby. Check-in and out were both quick and efficient. Staff were all friendly and polite, very nice to deal with. The room itself was nicely furnished and was decently sized. The negatives are...

Thank 604bob
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

Thank you for recognizing the cleanliness even during a renovation. As you noted, the guest rooms are already done. We are now just finishing the final details on the new restaurant and lobby. Interestingly enough, we have been able to create the new space without impeding or disrupting the current Front Desk. It’s going to be an exciting month around...

Dawlish, United Kingdom
Reviewed 20 May 2014

First off good location with lots of eating out options available around. Good standard rooms and enjoyed two nights quality sleep. However, facilities were poor with refurbishment taking place. Only a converted conference room to eat and drink in after long days sightseeing. We know this is perhaps unavoidable but no apologies or explanation made by staff. We enjoyed visiting...

Thank CurdworthColt
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

I am happy that you enjoyed the guest rooms, and got a good night’s sleep. You’re right about the great location. We have so many choices for restaurants near the hotel. I can understand that the ballroom was not quite what you expected. Although when I remember the old restaurant and what it is about to become, the temporary location...

Reviewed 19 May 2014

We arrived in San Francisco straight from a long 11hour flight from Heathrow. The taxi ride was about 20 minutes in quite heavy traffic. The hotel staff were friendly and answered all our questions and our rooms were situated next door to each other as requested. Clean and spacious rooms with all requirements met, even a safe which you didn't...

Thank Amanda1051
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

Now that’s a review worth celebrating! Thank you for choosing us on your visit half-way around the world. I trust your return travels were just as safe.

Monza, Italy
Reviewed 16 May 2014

Average Holiday Inn, pretty much aligned to the US standard. Basic breakfast, no frills. Good bed but terrible sound proof from the windows, could hear traffic and steet noise 24/7 and had to use ear buds to catch some sleep. It is at 10-15min walking distance from Union Square and O'Farrell St so good location though you will find a...

Thank AGall0
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

San Francisco has quite a few programs to support those people down on their luck. Combine that with great weather most of the time and, well, folks are living on the street. That’s one big difference between urban and rural areas. Another is the noise. Fortunately, our city is quite safe. Thank you for taking the time to provide a...

Vancouver, Canada
Reviewed 11 May 2014

The room was very clean and staff were excellent, We would stay again.The trolley stop was right outside. It is close to most attractions, We were unable to get tickets to go to Alcatraz as it was sold out. Get your tickets early. Fisherman's wharf was nice, Two days was not enough time.

3Thank JRZ110
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

Your note about Alcatraz tickets is quite true. Those tickets sell out early. It’s worth noting that the tour company saves about 50 tickets to sell each morning down at their pier. However, you have to be down there very early to stand any chance of getting them. Thank you for staying with us.

Hastings, United Kingdom
Reviewed 8 May 2014

As this was our very first trip to America, we were quite worried! We needn't have been! We had a lovely big room on the 18th floor. The panoramic windows make it very bright. The beds were so comfortable, also a lovely bathroom. The barman in the lounge bar was so friendly and gave us lots of good tips on...

4Thank jax002
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

What a fantastic experience! Thank you for taking the time to write about it. I can’t wait to tell the bartender and concierge about your thoughts.

Stockholm, Sweden
Reviewed 7 May 2014

Got a good price for a weekend stay including breakfast. Check-in was quick, although the reception area was always crammed with people. Got a renovated room on the 25th floor with nice views to the west. The room was a bit small, had two queen beds, a long desk along the panoramic windows, flatscreen tv, old noisy AC and a...

2Thank halvklart
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

I’m glad you enjoyed our newly renovated guest rooms, and how well Housekeeping is caring for them. The reception, restaurant, and common areas will be just as nice in a few short weeks. We couldn’t be more excited about our renovation and the reaction we’re getting from guests. Thank you.

Wellington, New Zealand
Reviewed 4 May 2014

Really great place to stay. Front desk was always friendly and helpful especially when we had a late checkout on our day of departure. Pool was a bonus on really hot days too. The location is really good despite being someway from the major attractions. We got the citywide bus, tram, cable car pass for $30 which was for 7...

Thank ScottJeff
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

Front Desk service is integral to the overall success of a hotel. Thank you for mentioning how well they served you on your visit. I’m happy that you are also sharing so many great travel tips with other potential guests. We hope to see you again soon.

San Francisco, California
Reviewed 2 May 2014 via mobile

Checked in late afternoon on Fri 2 Msy 2014. Had read the positive reviews on TripAdvisor about how great the customer service is. But upon first hand experience I must say I got the complete opposite customer service. We checked in as part of a tour group. After almost 4 weeks on separate tours and staying at many fine hotels...I...

Thank acandi123
Ru P, Manager at Holiday Inn San Francisco Golden Gateway, responded to this review

Clearly the initial impression of our hotel is poor. This gives us many issues to address. I will also make sure the Houseman hears about his excellent service. Since your review was written with a few nights left in your stay, I would be most interested in hearing about the reminder of your visit.

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07/05/2017 08/05/2017
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Staying in Nob Hill

Neighbourhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
Explore this neighbourhood


  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Take a video tour.The Holiday Inn Hotel San Francisco Golden Gateway is located in the center of San Francisco, just steps away from the historic California Cable Car turnaround. Located in lower Nob Hill, the Holiday Inn Hotel San Francisco Golden Gateway is near all major attractions: Golden Gate Bridge, Fisherman's Wharf , a few blocks from Union Square and Chinatown, and the hotel is less than 10 minutes from Moscone Convention Center and a couple blocks north of City Hall/Civic Center. The 26-story, 499 room Holiday Inn Hotel San Francisco Golden Gateway offers fantastic city and bay views. Our tastefully appointed guest rooms begin on the 6th floor of the hotel and all offer flat panel TVs and free wireless Internet access. Cafe' Marlette offers a daily buffet breakfast for quick and easy service, as well as a delicious a la carte menu. Interlude Bar & Grill is a casual bistro and sports bar, with pool tables, and large screen TVs. The Holiday Inn Hotel San Francisco Golden Gateway is the perfect location for business or pleasure in thecity by the bay. ... more   less 

Additional Information about Holiday Inn San Francisco Golden Gateway

Address: 1500 Van Ness Avenue, San Francisco, CA 94109-4606
Region: United States > California > San Francisco > Nob Hill
Price Range: $246 - $497 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn San Francisco Golden Gateway 3.5*
Number of rooms: 499
Reservation Options:
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Also Known As:
Holiday Inn San Francisco Golden Gateway Hotel San Francisco
San Francisco Holiday Inn
Hotel Style:
#77 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn San Francisco Golden Gateway staff and other travellers.
43 questions
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London, United Kingdom
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Modesto, California
over a year ago

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Questions? Get answers from Holiday Inn San Francisco Golden Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“East facing as high up as possible”
CaravannersDandK, 26 Apr 2017 | Read review
“Ask for a higher floor. Our room was relatively quiet.”
  • Overall room was clean however: before of dirty bathroom light switch
  • After I used one of my Clorox disinfecting wipes
FlyTiger, 23 Apr 2017 | Read review
“The corner room, high up, had a great view, and was beyond the traffic noise of Van Ness.”
TerribleIvan, 21 Apr 2017 | Read review
“Van Ness facing rooms would have the best views.”
Bliss_Blister, 13 Apr 2017 | Read review
“Corner rooms have amazing views”
113jamieh, 13 Apr 2017 | Read review
5 of 5
US$199* /night
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Prices are for 1 room, 2 adults
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