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Phoenix Hotel SF

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Traveller (292)
Pool & Beach (92)
Room & Suite (73)
Overview
  • Excellent54%
  • Very good32%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“tenderloin”(178 reviews)
“heated pool”(59 reviews)
“free parking”(134 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Suites
2 Star Hotel
All hotel details
Additional information
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Rooms
Aug. 1Aug. 2
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,133)
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1,052 results
Traveller rating
569
329
90
40
24
Traveller type
Time of year
LanguageEnglish
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569
329
90
40
24
Show reviews that mention
All reviewstenderloinheated poolfree parkingchambers restaurantrock n rollpool partyfrench soul foodgreat poolmotor lodgecivic centerfun place to staycool vibehomeless peoplecool hotelrooms facenever felt unsafevan ness
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1 - 5 of 1,052 reviews
Reviewed yesterday

Great staff and great overall experience. Check-in time can be a bit hectic, but everyone is very helpful and patient. Orlando was awesome! You really can't go wrong with this place if you want somewhere with some style in this part of town. Only warning...More

Review collected in partnership with this hotel
Thank Michael H
Reviewed 4 days ago

it is a cool place. but the area is - though close to the centre - somewhat shabby, the staff is friendly and helpful. the lounge area is cool, if the area around was nice we' d be coming back again!!!

Review collected in partnership with this hotel
Thank gniede383878
Reviewed 1 week ago

I'm from the bay and normally wouldn't choose to stay in the Tenderloin but it's actually an awesome spot. It feels like a fun little oasis inside sf with fun things going on and as much as that area can be finicky, it's super convenient...More

Review collected in partnership with this hotel
Thank Molly R
Reviewed 1 week ago

I have stayed with the Bunkhouse group at the San Jose and El Cosmico, all clean, cool and places I would stay in again. The Phoenix Hotel is very much like that BUT the management let dirty underwear sit by the pool for 2 days,...More

Review collected in partnership with this hotel
Thank munsonhunt
Reviewed 1 week ago via mobile

Me and my wife stayed here for 3 nights of our honeymoon. The hotel did everything they could to welcome us, including a bottle of champagne in the room on arrival and an extra bottle of Rosé courtesy of Orlando at the front desk. It...More

Thank Kurt M
View more reviews
About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Wheelchair Access
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Things to do
Pool
Restaurant
Bar/Lounge
Heated pool
Outdoor pool
Details
Price range
US$238 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in San Francisco
#50 Green Hotel in San Francisco
#61 Business Hotel in San Francisco
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$238 - US$468 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#33 Romantic Hotel in San Francisco
#50 Green Hotel in San Francisco
#61 Business Hotel in San Francisco
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (292)
Pool & Beach (92)
Room & Suite (73)
Dining (28)
Questions & Answers
Ask a question
asiadog860
February 20, 2018|
Answer
Response from PhoenixHotelGM | Property representative |
Hi, We are currently in the middle of renovation. Most of the rooms have been completed aside from the new drapery and art. We are anticipating a completion date of 4.1.18 for everything. Updated rooms w/ new casper... More
0
Votes
alexgeorgevb
February 12, 2018|
AnswerShow all 2 answers
Response from chlene36 | Reviewed this property |
there are many homeless people in this area. i've walked with a friend to Great American Music Hall and also to Union Square with my brother (who is a big guy). You could always Uber/Lyft if you were not comfortable.
0
Votes
Rose B
March 26, 2017|
AnswerShow all 8 answers
Response from 309angih | Reviewed this property |
neighborhood is the tenderloin, but property is very safe and extremely unique. The tween and teenager will probably really dig the decor.
1
Vote
Room Tips
"all seemed to be good"
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"I'd guess second floor might be quieter, but I've always been on first floor. I always travel with..."
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"All rooms look out to the balcony, it isnt a great place for people who need peace and quiet. It is a..."
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"We always stay in the Studio Suite because it is ground level but tucked away."
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