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The Opal San Francisco

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The Opal San Francisco
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1,075 Reviews from our TripAdvisor Community

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Showing 803: English reviews
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Reviewed 6 days ago NEWvia mobile

I congratulate and thanks Claudia from the front desk! We didn't do the check out on time and she did it for us packing our things and kept the luggage in a safe room until we came back in the hotel. I was really surprise and it was a relieved finding my things in good order and she was not...

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Helpful?
Thank Sandra H
rmathey, Front Office Manager at The Opal San Francisco, responded to this review

Thank you for taking the time to write about and rate your stay with us. Guest comments are one of the best tools we have for improving our service or letting people know the good things about our hotel. I'm glad to read that Claudia was able to help you. We do try to go out of our way for...

Reviewed 2 weeks ago via mobile

My husband and I had a great stay at the Opal in SF! Marnie checked us in and even upgraded our room. We were in SF for a hospital visit so the kindness shown to us was extra special. The room was great, clean, comfortable and spacious! Much thanks, we will definitely stay there on our next visit.

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Helpful?
Thank Joan J
rmathey, Front Office Manager at The Opal San Francisco, responded to this review

Joan: Thank you very much for taking the time to review and rate your stay with us. Independent hotels such as ours find guest comments to be an important source of letting others know how good we are and also letting us know what we need to work on. I'm glad to see you mention Marnie and that he could...

Toronto, Canada
Reviewed 3 weeks ago

The hotel is old and worn. The carpets were very dirty and worn out in our room. The bathroom tile was also grungy in the corners. It was quiet at night. The breakfast was a decent continental buffet. Coffee was available in the lobby also.

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Helpful?
Thank mechik T
rmathey, Front Office Manager at The Opal San Francisco, responded to this review

Thank you for taking the time to write about and rate your stay with us. Guest comments are one of the best tools we have for spreading the word about our hotel or letting us know what we need to fix. We are in the process of renovating and remodeling our 108 year old building and we hope that will...

Chania Prefecture, Greece
Reviewed 4 weeks ago

Just what we expected. Large rooms, nicely decorated, excellent staff. Complimentary continental breakfast, coffee in the lounge all day. This made our first visit to San Francisco a lovely experience.

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Helpful?
Thank Ann c
rmathey, Front Office Manager at The Opal San Francisco, responded to this review

Ann: Thank you for your kind words regarding your stay at The Opal. I appreciate you taking the time to write about and review your stay with us. Guest comments are one fo the best tools we have for spreading the word about our property and letting us know what we need to work on. We hope to see you...

Appleton, Wisconsin
Reviewed 10 January 2017

Very nice- quiet rooms- view of the downtown. Lots of privacy. Tommys across the street is a great place to eat any time of day. Close to bus and trolley pickup- Not too far from the action - but far enough to have some quiet time.

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Helpful?
Thank TRACILYNN74
rmathey, Front Office Manager at The Opal San Francisco, responded to this review

Thank you for taking the time to write about your stay with us at the Opal. We are a 108 year old hotel, but we are now in the middle of renovations and remodeling and look to bring our century old building into the modern age. I do appreciate you taking the time to write as guest comments are one...

London, United Kingdom
Reviewed 8 January 2017

Excellent hotel. Very friendly and helpful staff, great decor and facilities and walkable from the centre of town (with care about your route!). The staff particularly are great, and helped us out hugely during our stay. Just a couple of minutes walk away is one of the most amazing churches on the planet, St Mary's, go check it! The Opal...

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1Thank lukehandsfree
rmathey, Front Office Manager at The Opal San Francisco, responded to this review

Thank you for taking the time to write about and rate your stay with us at The Opal. Guest comments are one of the best tools we have for letting people know about us and for improving our service. I'm very glad to read that you had good experiences with our staff. They all work hard to try and give...

Aitkin, Minnesota
Reviewed 1 January 2017

Even though they are in the process of remodeling The Opal, it is a historic, and remarkable hotel. It is on Van Ess Ave. , and we never had to take our car. We rode the bus right from the door anywhere we needed to go in San Francisco. It is a historic and beautiful hotel. The rooms are small,...

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Helpful?
Thank Tom B
rmathey, Front Office Manager at The Opal San Francisco, responded to this review

Tom: Thank you for taking the time to write about and rate your stay with us at The Opal. Independent hotels like ours are helped by guest comments by either letting people know what we are doing right or helping us to correct those things we may need to improve upon. Thank you for the kind words about the staff....

Bakersfield, California
Reviewed 31 December 2016

Staff are always friendly! The building is a bit dated, but they are renovating; never bothered by any noise. Excited to see the finished rooms, new decour when completed. Great food locations: Mel's Diner, Franks (best pastrami I ever had!!) and an Afghani restaurant steps away. Short walk or taxi/uber to the Theatre district and the Civic Center. Would be...

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Helpful?
Thank karlwade
rmathey, Front Office Manager at The Opal San Francisco, responded to this review

Thank you very much for taking the time to write about and rate your stay at The Opal. We are excited about the renovated and remodeled rooms as well! I will look into the ice machine situation and see what we can do about that. Thank you and I hope you have a happy new year!

Eugene, Oregon
Reviewed 30 December 2016

I stayed here in the end on August 2016 for a work related trip. The front desk was not able to find my reservation upon check in, even with the confirmation number, email address or credit card used. Thankfully they did have a room available. The room was small, it had the bed, TV, tiny bathroom and a wardrobe. There...

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Helpful?
Thank Alison G
rmathey, Front Office Manager at The Opal San Francisco, responded to this review

Alison: Thank you for taking the time to write about and rate our stay with us. Guest reviews are one of our best tools to let people know about our property and what we can do to improve our service. I'm sorry to hear that you reservation was lost but happy to see we could find you a room. All...

Reviewed 12 December 2016

My friend and I found The Opal through a booking site and I was unsure of what to expect for the unbelievably low price I paid. Location is right in the middle of the city. Upon check-in, front desk gave us a free upgrade from a single to a double bed room, which was nice. The free wine & cheese...

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Helpful?
2Thank Icd H
rmathey, Front Office Manager at The Opal San Francisco, responded to this review

Thank you for taking the time to write about and rate your stay with us! I am happy to read we exceeded your expectations. Our renovated rooms look to have remodeled bathrooms with new fixtures, so we hope that on a future visit to the city, you can see them for yourself! I hope you have a great holiday season!

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Amenities

Highlights
  • Restaurant
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Multilingual Staff
  • Self-Serve Laundry
  • Laundry Service
Official Description (provided by the hotel)
The Opal San Francisco is in the heart of San Francisco, walking distance to Union Square, Chinatown, Civic Center, and more! This family-friendly hotel is close to Union Square and Lombard Street. Make yourself at home in one of the 167 air-conditioned rooms featuring iPod docking stations and LED televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls. Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless Internet access and concierge services. This hotel also features tour/ticket assistance and assistance with planning your day. Satisfy your appetite at the Mel's Diner, which serves breakfast, lunch, and dinner, or grab a snack at the many nearby restaurants. Featured amenities include a computer station, complimentary newspapers in the lobby, and dry cleaning/laundry services. A shuttle from the hotel to the airport is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite. ... more   less 

Additional Information about The Opal San Francisco

Address: 1050 Van Ness Avenue, San Francisco, CA 94109-6934
Region: United States > California > San Francisco
Price Range: $166 - $410 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Opal San Francisco 2.5*
Number of rooms: 167
Reservation Options:
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Also Known As:
The Opal San Francisco Hotel San Francisco
Opal Hotel San Francisco
Opal San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Opal San Francisco staff and other travellers.
17 questions
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Port Douglas, Australia
Montgomery,TX
New Jersey
over a year ago
Seattle, Washington
over a year ago

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Questions? Get answers from The Opal San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although we faced the street our room was fine and we did not have a noise problem with our window slightly opened.”
 of 5 bubbles anncR5480JV, 26 Jan 2017 | Read review
“Upper floor rooms seem a little quieter since this is a family hotel.”
 of 5 bubbles tommyknocker2, 1 Jan 2017 | Read review
“Not much in terms of views and all rooms have windows, so rooms on lower floors are better for avoiding stairs/waiting for elevator.”
 of 5 bubbles icdh, 12 Dec 2016 | Read review
“Rooms are available one the inside for quiet or on the outside to have a fine time people watching on the street below.”
 of 5 bubbles CAROLYNT401, 11 Dec 2016 | Read review
“In general, rooms are quiet, but rooms not overlooking Van Ness Street are quieter.”
 of 5 bubbles jacquieo456, 4 Nov 2016 | Read review
5 of 5