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I booked 2 rooms for 2 nights in Sept 2017 and prepaid using credit card points. The hotel was gross. It was in a section of town crawling with street hustlers. Some people coming and going into and out of the Opal looked like hookers....More
The Hotel was actually pretty nice! Very old fashioned and dated, but it was fine for what we wanted. The staff were super friendly and helpful, letting us store our bikes in locked area and provided us will all the necessities. The rooms were clean...More
I picked one of the old, un-renovated rooms.
Other reviews complained about it. I don't see the problem with it. It was exactly what I expected. It had that old library smell, but wasn't offputting.
When I checked in, staff was very friendly, and there...More
Visited five years ago, not the place it was when I last reviewed The Opal. We visited October 2017, and were told only after we arrived it was being renovated. It feels run down and the rooms have a constant noise from the old air...More
Response from rmathey, Front Office Manager at The Opal San FranciscoResponded 5 weeks ago
Thank you for taking the time to write about and rate your stay with us. Independent hotels such as ours rely heavily on guest feedback. I apologize that no one let you know we were renovating our 110 year old hotel. It is the...More
Centrally located, in an average neighborhood. Public transport in front of hotel to go to popular fishermen's wharf (or walk ca 20 minutes). Cable car stop about ten minutes walk.
5th floor rooms nicely renovated and very quiet. Only exception seems wall from neighboring bathroom....More
Response from rmathey, Front Office Manager at The Opal San FranciscoResponded 7 January 2018
Thank you for taking the time to rate and review your stay with us. I appreciate reading all the nice things you wrote. I am glad to read you got to experience one of our newly renovated rooms. I am glad you like how centrally...More