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The Opal San Francisco

1,174 reviews
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Traveller (141)
Room & Suite (244)
Dining (6)
Overview
  • Excellent14%
  • Very good48%
  • Average26%
  • Poor6%
  • Terrible6%
Travellers talk about
“mel's diner”(99 reviews)
“van ness”(90 reviews)
Free Wifi
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Multilingual Staff
Wheelchair Access
2.5 Star Hotel
All hotel details
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Rooms
Feb. 25Feb. 26
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,174)Write a Review
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869 results
Traveller rating
146
407
196
59
61
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LanguageEnglish
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146
407
196
59
61
Show reviews that mention
All reviewsmel's dinervan nesscontinental breakfastyogurtunion squaretenderloinhard boiled eggsan older hoteljapan townfront desk stafffisherman's wharfpublic transportbus stopcentral locationparking garagefew blockslobby
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1 - 5 of 869 reviews
Reviewed 4 days ago

I booked 2 rooms for 2 nights in Sept 2017 and prepaid using credit card points. The hotel was gross. It was in a section of town crawling with street hustlers. Some people coming and going into and out of the Opal looked like hookers....More

Thank danP7100VL
Reviewed 6 days ago

The Hotel was actually pretty nice! Very old fashioned and dated, but it was fine for what we wanted. The staff were super friendly and helpful, letting us store our bikes in locked area and provided us will all the necessities. The rooms were clean...More

Thank Emma M
Reviewed 3 weeks ago

I picked one of the old, un-renovated rooms. Other reviews complained about it. I don't see the problem with it. It was exactly what I expected. It had that old library smell, but wasn't offputting. When I checked in, staff was very friendly, and there...More

Thank naonotameni
Reviewed 11 January 2018

Visited five years ago, not the place it was when I last reviewed The Opal. We visited October 2017, and were told only after we arrived it was being renovated. It feels run down and the rooms have a constant noise from the old air...More

Thank Timfromaussie
Response from rmathey, Front Office Manager at The Opal San FranciscoResponded 5 weeks ago

Tim: Thank you for taking the time to write about and rate your stay with us. Independent hotels such as ours rely heavily on guest feedback. I apologize that no one let you know we were renovating our 110 year old hotel. It is the...More

Reviewed 6 January 2018

Centrally located, in an average neighborhood. Public transport in front of hotel to go to popular fishermen's wharf (or walk ca 20 minutes). Cable car stop about ten minutes walk. 5th floor rooms nicely renovated and very quiet. Only exception seems wall from neighboring bathroom....More

Thank lhuitre1
Response from rmathey, Front Office Manager at The Opal San FranciscoResponded 7 January 2018

Thank you for taking the time to rate and review your stay with us. I appreciate reading all the nice things you wrote. I am glad to read you got to experience one of our newly renovated rooms. I am glad you like how centrally...More

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123456174
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Hotel Amenities
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$196 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$196 - US$286 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (141)
Room & Suite (244)
Dining (6)
Amenities (7)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Kitty F
18 October 2017|
AnswerShow all 5 answers
Response from Magda K | Reviewed this property |
Year ago there was nothing of those items. Only bed, wardrobe and sink.
0
Votes
Ellibelli55
13 January 2017|
AnswerShow all 4 answers
Response from rmathey | Property representative |
There is a bus line that goes down to Fisherman's Wharf which is near the cruise piers. It is about a 15 min bus ride (depending on traffic) and costs $2.50/person.
1
Vote
Deggies1
14 December 2016|
AnswerShow all 5 answers
Response from rmathey | Property representative |
Rosa: The parking on our property is $41 plus tax per night, which comes out to $46.74. Thank you, Roger Mathey Asst General Manager Opal Hotel
0
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123456
Room Tips
"Seems at time of writing the 5th floor is already renovated the others currently under renovation."
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"Ask for a room with an exterior view"
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"The front of the hotel is on one of the busiest streets in The City. Get a room at the rear."
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"Ask for the 5th floor rooms, they are new. The other floors were still being renovated."
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