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Hilton San Francisco Union Square

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Traveller (1029)
Room & Suite (616)
Dining (55)
Overview
  • Excellent26%
  • Very good38%
  • Average23%
  • Poor9%
  • Terrible4%
Travellers talk about
“union square”(436 reviews)
“urban tavern”(43 reviews)
“cityscape bar”(28 reviews)
AMENITIES
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton San Francisco Union Square
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton San Francisco Union Square
Special Offer: Double Points, Every Stay
Hotel deals
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Rooms
Aug. 5Aug. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,333)
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2,658 results
Traveller rating
744
905
632
258
119
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LanguageEnglish
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744
905
632
258
119
Show reviews that mention
All reviewsunion squareurban taverncityscape barhuge hotelbusy hotellobby bartenderloin districthomeless peoplethe golden gate bridgehigh floorcentral locationfew blockscable carmarket streetpublic transportationfisherman's wharfconference
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1 - 5 of 2,658 reviews
Reviewed yesterday

Clean room but on the small side. If you want a view, you had better ask for it. The 9th floor on the back side looked at a parking garage. Nice meeting/conference rooms, lively lobby bar, friendly staff, smooth check-in and check out, hilton honors...More

Thank 42randy
Hotel's Favourite
Reviewed 1 week ago via mobile

Our stay at the Hilton Union Square was great! Very convenient and comfortable. At first was worried about recent reviews, but do not worry at all. We felt very safe the entire 5 days. Hotel is very up to date. Room and beds were comfortable....More

Thank dee1321
Response from Sonia G, Manager at Hilton San Francisco Union SquareResponded 1 week ago

We are thrilled that you enjoyed your stay with us, and hope to welcome you back in the future!

Reviewed yesterday

This is a great hotel, just a very bad location. The area behind the hotel is filled with homeless and crime. I had my phone stolen right out of my hand as I was texting. Be very careful. Has a great fitness center. The lobby...More

Thank BOATIN12
Reviewed yesterday via mobile

Overall the rooms were small and average quality, but the cost is still pretty high due to the area. The lobby bar and cafe were above average, but again very pricey. They are centrally located to for an easy trip to many downtown destinations.

Thank Chawn D
Reviewed yesterday

I stayed here for an event. This is the 3rd year. The staff is always great at check in and the bell service. The room was lacking cleanliness and had nothing that made me want to spend $500 a night there ever again.

Review collected in partnership with Hilton Hotels & Resorts
Thank vickiromaguera
View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Meeting Rooms
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Details
Price range
US$223 - US$642 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in San Francisco
#50 Luxury Hotel in San Francisco
#71 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$223 - US$642 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#17 Green Hotel in San Francisco
#50 Luxury Hotel in San Francisco
#71 Business Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (1029)
Room & Suite (616)
Dining (55)
Pool & Beach (32)
Amenities (22)
Business Centre & Event Rooms (14)
Family and Play Areas (1)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
Lisa S
July 8, 2018|
AnswerShow all 4 answers
Response from Sonia G | Property representative |
Hi Lisa, The pool is located on the 16th floor on an outdoor patio. We have multiple conference areas from the lobby level to the 6th floor. I hope this helps!
0
Votes
Lisa S
July 8, 2018|
AnswerShow all 2 answers
Response from Sonia G | Property representative |
Hi Lisa, The pool is located on the 16th floor on an outdoor patio. We have multiple conference areas from the lobby level to the 6th floor. I hope this helps!
0
Votes
jess c
May 30, 2018|
AnswerShow all 2 answers
Response from Sonia G | Property representative |
Thank you for your question, Jess! Our outdoor pool is heated for our guests' comfort.
1
Vote