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Hilton San Francisco Union Square

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Hilton San Francisco Union Square
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1,959 Reviews from our TripAdvisor Community

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Reviewed 2 days ago NEW

I recently stayed at the Hilton San Francisco Union Square for a conference. It was conveniently located and a relatively short drive from the airport. The location is within walking distance of great shopping and dining, plus attractions. Make sure you check with the concierge for directions. If you go several blocks in the wrong direction, you get into some...

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Helpful?
Thank cooperspeople
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

We loved the rooms and the location. Breakfast spread was good. We didn't have too many meals in Hilton so can't comment much about the others. Their cafe food was also nice. There is a Pakistani restaurant right opposite to Hilton. Have never had better naan and chicken in my life. It's a must try if you like spicy food....

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Helpful?
1Thank 186abhilashas
About Hotel's Favourite Review
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear 186abhilashas, Your feedback is appreciated. We are happy that you enjoyed our Herb n’ Kitchen experience as well as our Poached restaurant for it's breakfast buffet. We love our location too and we look forward to welcoming you back to our hotel the next time your travels bring you back to San Francisco.

Reviewed 2 days ago NEWvia mobile

I just wanted to write that Abdullah at check in was absolutely fantastic. Great service, helped me in every way with questions about the city and my room. He was very friendly, asked about interests while my family was in town, etc. I highly recommend this location based solely on my experience at check in.

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Helpful?
Thank Dominic B
Lund, Sweden
Reviewed 2 days ago NEW

Stayed here just for one night when having a long layover. Good location and I walked down to Fishermans wharf for dinner. Dont know if I would stay here for a longer stay and I missed having a proper breakfast resturant.

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Thank Swe80
Boston, United States
Reviewed 2 days ago NEW

Very happy staying at this Hilton hotel even with some issue in the bathroom. After I reported the issue, the person I reported to appreciate my report and also promised to get it fixed asap Everyone in the hotel is helpful and friendly. The room is very clean too. The location of the hotel is excellent too. Will consider staying...

Review collected in partnership with Hilton Hotels & Resorts
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Thank 514lim
Reviewed 3 days ago NEW

A Rocky Start that Went Downhill Fast! Booked for its proximity to a business conference. While metro parking is typically expensive ($45-65 per night) multiple parking options are clearly marked and easily accessed from the hotel. I parked across the street. It offered in and out privileges. The hotel is in an extremely walk able section of town. If you...

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Helpful?
Thank Shaunna C
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear Shaunna C, We are very concerned would like to speak further with you regarding your experience so that we may better understand and address these issues. We will be sending you a private message to request the details of your stay so that we can fully research what occurred.

Reviewed 3 days ago NEWvia mobile

Stayed at this wonderful landmark hotel for 4 days on business and visiting nearby family and was very impressed by their professional and friendly staff at the front desk and food and beverage services. Especially was impressed with housekeeping. The room was recently renovated and was very up to date. Had a wonderful stay.

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Helpful?
Thank Alex M
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear Alex M, We love to see that our guests have enjoyed their experiences with us. Thank you for sharing your comments from your recent visit. We are very proud of our team. A team that strives to deliver the, naturally inspired, spirit of Hilton. We look forward to your return to the City by the Bay.

Toronto, Canada
Reviewed 3 days ago NEW

This is a very large hotel, multiple high rise towers. It can be at first confusing as to which tower your room is at. Usually there is a large crowd at the lobby and other public areas. But when it gets to the room it is surprisingly quiet and private. Virtually there is no noise either coming from the street...

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1Thank DragonChaser
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear DragonChaser, Thank you for sharing a great experience for other travelers! So glad you enjoyed our location near so many restaurants, public transportation and great shopping! We try to remain competitive regarding parking charges with other hotels in the city, but if our guests need an alternate solution we try to help them find a better fit in another...

Ohio
Reviewed 3 days ago NEW

over all this is a very ordinary hotel. the rooms are not fancy, and even the little things such as bed being made correctly are a bit on the sloppy side. But the staff at the Hilton Union Square are absolutely with out question some of the BEST in the industry. I was impressed by each and every single staff...

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Helpful?
Thank Rick D
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear Rick D, Thank you for positive remarks pertaining to our service team. I have shared your comments with our entire staff. They are so please to know that their customer services skills made a positive impact on your stay experience. Our room availability does change frequently and does impact our guestroom costs. We would love the opportunity to welcome...

Reviewed 3 days ago NEW

I just stayed at the SF Union Sq and the time there renewed my love of beautiful San Francisco. Besides the gorgeous city, the wonderful people are what make that town one of the greatest cities in the world. This was my second stay over the years at this hotel and I was impressed from the moment I arrived. The...

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Helpful?
Thank Laala Y
Taylor L, Manager at Hilton San Francisco Union Square, responded to this review

Dear Laala Y, It is always wonderful to receive such positive comments from our return guests. We're so delighted that you enjoyed your stay and truly appreciate your loyalty. Thank you also for your kind words about Estifano, Yacov and Ron, and Jay, . They are indeed our superstars and we are very lucky to have them on our team....

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Our hotel is within walking distance to all the excitement of the Bay Area. Whether you're on business or vacation, there's something for everyone in the heart of the city! Among downtown San Francisco hotels, no other destination matches our blend of style, service, and setting. Find yourself within walking distance to famous neighborhoods like Chinatown and Nob Hill, the iconic Cable Cars, fabulous shopping, and dining all located in the heart of the theater district. Our dynamic Hilton San Francisco Union Square hotel features splendid resort-style touches – a heated outdoor pool and whirlpool perched atop the lush 16th floor deck, and delicious dining at the stylish Urban Tavern Restaurant. For corporate guests, we offer over 134,000 square feet of state-of-the-art meeting facilities, where the Bay views are stunning and the service flawless. With its history and grandeur, the Hilton San Francisco Union Square hotel offers everything you need for extraordinary business trips or vacations. ... more   less 

Additional Information about Hilton San Francisco Union Square

Address: 333 O'Farrell Street, San Francisco, CA 94102-2116
Region: United States > California > San Francisco > Union Square
Price Range: $252 - $652 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton San Francisco Union Square 4*
Number of rooms: 1919
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Booking.com, Cheap Tickets, Hotels.com, Despegar.com and Priceline so you can book your Hilton San Francisco Union Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton San Francisco Union Square Hotel San Francisco
Hilton Hotel San Francisco
San Francisco Hilton
Hotel Style:
#18 Green Hotel in San Francisco
#46 Luxury Hotel in San Francisco
#71 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hilton San Francisco Union Square staff and other travellers.
104 questions
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Questions? Get answers from Hilton San Francisco Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have the better views, and the bar on the 46th floor has breath taking panoramic views.”
 of 5 bubbles 359rickd, 21 Mar 2017 | Read review
“Become a Hilton Honors members and you'll have a better chance of an upgrade”
 of 5 bubbles laalay, 21 Mar 2017 | Read review
“Ask for high floor and be tucked in a corner.”
 of 5 bubbles Twee-Wong, 20 Mar 2017 | Read review
“A higher floor is likely quieter, with less city noise”
 of 5 bubbles TimCA95050, 20 Mar 2017 | Read review
“if you get a bargain rate you won't get a great room. If you want a nice room with a view you will have to pay more.”
 of 5 bubbles rrdub, 19 Mar 2017 | Read review
5 of 5