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San Francisco Marriott Marquis

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3,928 Reviews from our TripAdvisor Community

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Showing 3,409: English reviews
Genova
Level Contributor
14 reviews
3 hotel reviews
Reviewed 2 days ago NEW

I spent a week at this hotel, where I attended a conference. It was a miserable stay, despite the outrageouslynhigh price I paid for the room. My room faced the inner space of the hotel; I could not see the sky, could not see outdoors. It was like being confined in jail. I am surprised that a hotel is authorized... More 

Helpful?
Thank sacripantina
Patti C, Manager at San Francisco Marriott Marquis, responded to this review

Thank you taking the time to share your impressions, sacripantina. It is never pleasant to learn we missed the mark when it comes to meeting our guests’ expectations, as our care and comfort of our guests is our priority. We appreciate your feedback and hope we have the chance to provide you with an exceptional experience when your travels bring... More 

Los Angeles, California
Level Contributor
81 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 days ago NEW

I booked this hotel through a 3rd party vendor and it was to accommodate 3 adults. We had a room on the 25th floor and it had an uncomfortable sofa bed, which was replaced as a bed by a roll away. Normal, run of the mill room, nice toiletries, and a view. This is a very large hotel in an... More 

Helpful?
Thank outoftowners99
Marin County, CA
Level Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed 5 days ago NEW

We booked here because a friend's wedding had booked a block of rooms at a reasonable rate. However, the experience even during our short stay was chaotic and frustrating, mainly because the staff seem unable to manage some of the large groups they are booking. Check-in was managed well. Even though our early check-in request wasn't able to be accomodated,... More 

Helpful?
2 Thank NSIInnerloop2
Patti C, Manager at San Francisco Marriott Marquis, responded to this review

Thank you for taking the time to reach out to us, NSIInnerloop2. It is never pleasant to learn we missed the mark when it comes to meeting our guests’ expectations, as our care and comfort of our guests is our priority. We value your feedback and will use this as a tool to improve. We do welcome you to reach... More 

Level Contributor
47 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 days ago NEW

We will never forget the many kindnesses Claudia Kardzair, Nena Gadingan, and their team included in our stay at the San Francisco Marriott Marquis. We stayed there during Thanksgiving week and the welcome email we received in the first day made us feel they were there as cordial hosts. Even more unforgettable was the handwritten note card with a gift... More 

Helpful?
Thank Ivana J
Temecula, California
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 6 days ago NEW via mobile

I visited a few of the roof top bars in the city and I liked the view the best. Do not eat here just enjoy the view have a cocktail and move on. If you go in with your kids please keep them with you. This is a place of exceptional views and very expensive drinks people want to enjoy.... More 

Helpful?
Thank Garyofam
San Antonio, Texas
1 review
Reviewed 1 week ago NEW

This was one of my most disappointing hotel stays. If you're looking for a stress free and enjoyable hotel stay, stay somewhere else when in San Francisco. Very unprofessional and sub-par service. I have stayed at other Marriott hotels (and some "Marquis") and I have always been satisfied but this particular location is DIFFERENT! Please keep in mind, I am... More 

Helpful?
Thank mfaraj70
Patti C, Manager at San Francisco Marriott Marquis, responded to this review

Thank you very much for your valuable feedback, mfaraj70. We sincerely apologize your recent stay did not live up to the Marriott standard. This is certainly not the experience that we strive for, and we will share your comments with the appropriate management teams, so that we can continue to improve our services and amenities. We do welcome you to... More 

Centennial, Colorado
Level Contributor
501 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 212 helpful votes
Reviewed 1 week ago

We were here for a large Irish dance competition. Being on sight with the event was excellent. Check in was easy. We stayed on our first night as Marriott Rewards members on points. Our room was large for a SF room, well appointed too. Nice size bathroom. The room was quiet and the A/C unit worked nicely. The bed was... More 

Helpful?
Thank webtravelreview
Chapel Hill, North Carolina
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

We were here over Thanksgiving for a little "staycation". The hotel is very centrally located and was ideal for walking to restaurants, museums, etc. It's huge, filled with conference-goers, and a little dated, but we really liked the new-looking M Lounge that we got access to through our Gold status, which also got us free Wi-fi and a late checkout.... More 

Helpful?
Thank DailyTriangle
Chicago, Illinois
Level Contributor
1,186 reviews
420 hotel reviews
common_n_hotel_reviews_1bd8 601 helpful votes
Reviewed 1 week ago

We stayed a few nights at this property in October 2016 while attending a conference. The hotel had been freshened since our last visit, which was nice to see. However, the freshening did not add much punch; this remains a very large and very bland convention property with uninspiring decor and generic furnishings in the guest rooms. But, everything was... More 

Helpful?
Thank brmusicman
Patti C, Manager at San Francisco Marriott Marquis, responded to this review

Thank you, brmusicman, for taking the time to comment on your recent stay at the Marriott Marquis. What a pleasure to learn you enjoyed your workouts in our newly renovated Health & Fitness Club-COR, the hotels prime location, clean and comfy guestroom and the offerings in our M Club Lounge for our Gold & Platinum Members. We will review your... More 

west Texas
Level Contributor
181 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 1 week ago

Stayed here for conference. Rooms were very nice and well attended. Located near enough good food, entertainment, and convention center to be convenient for business of pleasure travel. Would recommend if you can find a reasonable rate.

Helpful?
Thank porter_osborne

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access

Additional Information about San Francisco Marriott Marquis

Address: 780 Mission Street, San Francisco, CA 94103
Region: United States > California > San Francisco > SoMa , South Beach
Price Range: $224 - $645 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — San Francisco Marriott Marquis 4*
Number of rooms: 1500
Reservation Options:
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Also Known As:
San Francisco Marriott Marquis Hotel San Francisco
Marriott San Francisco
Hotel Style:
#23 Business Hotel in San Francisco
#32 Luxury Hotel in San Francisco
#37 Green Hotel in San Francisco
#41 Family Hotel in San Francisco
#45 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from San Francisco Marriott Marquis staff and other travellers.
43 questions
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Questions? Get answers from San Francisco Marriott Marquis staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“25th floor was good”
 of 5 bubbles outoftowners99, 29 Nov 2016 | Read review
“high floor to get good view”
  • 26th floor
 of 5 bubbles IvanaJ713, 28 Nov 2016 | Read review
“High floor”
 of 5 bubbles bvlynch, 17 Nov 2016 | Read review
“Ask for a room with a view as high up as possible.”
 of 5 bubbles london007, 16 Nov 2016 | Read review
“Ask for an outside view room if it is available. The roof top view is nothing to brag about.”
 of 5 bubbles 579TomH, 15 Nov 2016 | Read review
5 of 5
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