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Staypineapple - An Elegant Hotel

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Traveller (1016)
360
Panoramas (28)
Room & Suite (395)
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About

#7 of 232 hotels in San Francisco
Location
Cleanliness
Service
Value
Travellers' Choice
This property has identified as Women-owned.
Tripadvisor does not verify the accuracy of this information.
Steps from Union Square, and newly re-imagined, Staypineapple San Francisco provides a metropolitan home base for your San Francisco adventures. A short walk from the Moscone Center, you will find world-class shopping, dining and entertainment just around the corner. Staypineapple San Francisco's expansive lobby offers plush, stylish seating for working or relaxing. And if you're looking for a quick bite or a leisurely cocktail, try Pineapple Bistro and Bar for a convenient and elegant option. Sophisticated and thoughtfully designed guest rooms offer a luxe retreat from the hustle and bustle of city life and an opportunity to enjoy quiet moments - alone or with that special someone. Say hello to posh comfort and timeless style when you Staypineapple in Union Square.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Breakfast available
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Parking
Wifi
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Concierge
Non-smoking hotel
24-hour front desk
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Room features
Allergy-free room
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Safe
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Modern
Green
Languages Spoken
English, Spanish, Chinese, Filipino
4.5
4.5 of 5 bubbles2,029 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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Travelers are charmed by Staypineapple - An Elegant Hotel's unique pineapple theme and cozy atmosphere, often highlighting the comfortable beds and the staff's exceptional service. The hotel's spotless cleanliness and central location near Union Square are consistently applauded, though guests have called out the smaller room sizes and disruptive noise levels. While the whimsical ambiance and attentive staff earn rave reviews, some reviewers warn that the mandatory fees can detract from the hotel's overall value.
Location
Central
Atmosphere
Whimsical
Rooms
Cozy
Value
Expensive
Cleanliness
Immaculate
Noise level
Noisy
Service
Attentive
Amenities
Comfortable
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2029Reviews77Q+A100Room tips
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Letitia T wrote a review Yesterday
1 contribution
The staff were very welcoming and helpful from the moment we walked in the door. They gave us detailed instructions on our booking and gave us an early check in. The room presented well and tidy. The bedding was presented nicely with a nice touch having a cute puppy.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Gazza G wrote a review Feb 25
Hucknall, United Kingdom63 contributions
At first impression the hotel seems a little dated, however, when you get inside it changes your opinions. The reception staff are very friendly and helpful. Although it has no restaurant to offer meals, there is a little breakfast bar offering coffee and pastries, bagels, muffins etc. The room was cleaned daily and the bathrooms are brand new and spotless with a fantastic shower. There is a per night resort tax to pay on arrival. The location of the hotel is only about 5 blocks (7mins walk) up from union square. Buses from and trams from union square are frequent down to fisherman’s wharf and pier 39, also pretty cheap to get around on an all day ticket as well. Definitely worth staying here if visiting for a few days.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Try the bottle club pub opposite for a few drinks. Get Uber taxi from airport to hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rhodora Escobar, General Manager at Staypineapple - An Elegant Hotel
Responded 3 days ago
Dear Gary, Thank you for your detailed review! We're thrilled to hear that your initial impressions were exceeded once you stepped inside. We strive to provide a warm and welcoming environment with friendly and helpful staff. We're glad you enjoyed the cleanliness of the rooms and the brand new bathrooms. Our convenient location and easy access to transportation make exploring the city a breeze. We hope to welcome you back on your next visit to San Francisco!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Leah S wrote a review Feb 25
San Francisco, California1 contribution
The water pressure is excellent and they are so nice! The room was very very clean. And the lobby is beautiful with gold and marble. Their cookies are also delicious. The neighborhood was actually no problem at all. Will definitely stay again!!
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rhodora Escobar, General Manager at Staypineapple - An Elegant Hotel
Responded 3 days ago
Hi there, Thank you for your delightful review! We're thrilled to hear that you enjoyed our excellent water pressure, clean rooms, beautiful lobby, delicious cookies, and convenient location. We can't wait to welcome you back for another wonderful stay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CJ S wrote a review Feb 20
1 contribution
Excellent experience, great service desk, Yesha and Jenny were the biggest help. Felt very taken care of and amazing hospitality. The stay was great, however there were a few maintenance problems with the bathroom, I let them know and will do something about it at some point.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Rhodora Escobar, General Manager at Staypineapple - An Elegant Hotel
Responded 1 week ago
Hi there, Thank you so much for your excellent feedback! It's wonderful to hear that Yesha and Jenny provided you with great service and made you feel well taken care of during your stay. We're sorry to hear about the maintenance issues you encountered in the bathroom and appreciate that you've brought them to our attention. Rest assured, we will address these concerns promptly to ensure our facilities meet the high standards our guests expect and deserve. We're glad your overall experience was great and hope to welcome you back soon for an even more delightful visit!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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grez0r wrote a review Feb 14
Los Angeles, California6 contributions
Quick business trip stay here. Convenient location for my stay and close to some restaurants and shops. Really enjoyed the duvets (very soft and comfy) and the towels were plush and clean Room was a little smaller than I anticipated but not much of an issue for going solo.
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Date of stay: February 2024
Location
Service
Trip type: Travelled on business
Room Tip: Double check the room type you booked and make sure the size is appropriate for your stay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rhodora Escobar, General Manager at Staypineapple - An Elegant Hotel
Responded 2 weeks ago
Hi there, Thank you for choosing us for your quick business trip! We're glad our location served you well and that you enjoyed our soft duvets and plush towels. We appreciate your understanding regarding the room size and are happy to hear it suited your solo stay. We hope to welcome you back again in the future, whether for business or leisure!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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craig w wrote a review Feb 13
1 contribution
Beatiful Hotel. Great combination of Modern updated amenities in a classic San Francisco building built in 1913. The staff was amazing. Wonderful experience. The Bed was like Sleeping On A Cloud. Definitely a must when coming into town for any occasion.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rhodora Escobar, General Manager at Staypineapple - An Elegant Hotel
Responded 2 weeks ago
Hi Craig, We're thrilled to hear you had a truly great experience and enjoyed the blend of modern amenities with our classic San Francisco charm. It's wonderful to know that our staff made your stay amazing and that the bed provided you with cloud-like comfort. Thank you for recommending us for any occasion. We can't wait to have you stay with us again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jennifer H wrote a review Feb 8
1 contribution
Beautiful luxurious hotel with the most comfortable beds. Very attentive courteous staff who have made our stay very special. I would absolutely recommend this Hotel to all my friends and family. Nothing is too much for the staff. Thank you Pinapple 😊 💓
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rhodora Escobar, General Manager at Staypineapple - An Elegant Hotel
Responded 2 weeks ago
Hi Jennifer, We're overjoyed to know that you loved our luxurious hotel and found the beds to be the epitome of comfort. It's wonderful to hear that our attentive and courteous staff contributed to making your stay special. Thank you for your high recommendation to friends and family! We believe in going the extra mile for our guests, and it's rewarding to hear such positive feedback. Looking forward to welcoming you back soon. Thank you for being a fan of the Pineapple family! 😊💖
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dominique C wrote a review Feb 7
1 contribution
This was the perfect spot for a quick trip with my daughter! The location is excellent, the room was adorable and clean, and the staff went *truly* above and beyond at every turn. We had never heard of this hotel chain before but we’re both delighted to have taken a chance on it. We’ll be seeking out Staypineapple in other cities now too!
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rhodora Escobar, General Manager at Staypineapple - An Elegant Hotel
Responded 3 weeks ago
Hi Dominique, Thank you so much for your kind words and for choosing Staypineapple for your special trip with your daughter! We're absolutely delighted to hear that the location, room, and our staff left such a wonderful impression on you both. It's heartwarming to know that we could make your experience truly memorable and we are thrilled that you're considering us for future travels. We can’t wait to welcome you back to Staypineapple hotels in other cities! Your satisfaction is our greatest reward. Safe travels until we meet again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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alisonLancashire wrote a review Feb 1
Lancaster, United Kingdom66 contributions
+1
Fabulous stay 🍍 at the stay pineapple hotel. The reception area was immaculate, the staff very friendly and super helpful after a long flight from New York. The room was gawjus, loved the little extras. Pineapple pillows. The little dog and the fab dressing growns. The beds are super comfy. Best sleep we have had while on our tour of America. The only thing missing for us, was offer of breakfast and no bar. Maybe because we visited out of season. But all in all an excellant staff.
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Date of stay: January 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rhodora Escobar, General Manager at Staypineapple - An Elegant Hotel
Responded 3 weeks ago
Hi Melonie, Thank you so much for your fabulous review! We're overjoyed to know that you had a comfortable stay and enjoyed the pineapple touches, the room, and the cozy beds. We appreciate your feedback regarding breakfast and the bar. We'll certainly keep it in mind as we continuously improve our services. Looking forward to your next visit with us on your American tour! 🍍
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Glynis wrote a review Jan 2024
Winnipeg, Canada1 contribution
The entire staff was fabulous. Yanni Yesha Raven Jenny Arnold- all very friendly and welcoming. Answered all our questions. Went above and beyond. We enjoy the welcome in the lobby with the pineapple water, cookies, coffee. We love the rooms. Small but luxurious. Just the right size for a couple. Location is convenient. We highly recommend.
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Rhodora Escobar, General Manager at Staypineapple - An Elegant Hotel
Responded 4 weeks ago
Development Chatpineapple, App, Now Hi there! Thank you so much for your kind words and fabulous review of your recent stay at Staypineapple! We're thrilled to hear that our staff, including Yanni, Yesha, Raven, and Jenny Arnold, were all very friendly and welcoming, and went above and beyond to answer all your questions. It's wonderful to know that you enjoyed the warm welcome in the lobby with our signature pineapple water, cookies, and coffee. We take pride in providing small yet luxurious rooms that are just the right size for a couple, and we're glad you loved them too. And of course, we're delighted that our convenient location met your needs. Thank you for highly recommending Staypineapple! We can't wait to welcome you back for another fantastic stay. Best regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$220 - C$321 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hotel california, hotel california san francisco, best western san francisco, san francisco best western
FORMERLY KNOWN AS
Hotel Grace - A Piece of Pineapple Hospitality
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / Theater District / Lower Nob Hill
NUMBER OF ROOMS
93
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Staypineapple - An Elegant Hotel - UPDATED 2024 Prices, Reviews & Photos (San Francisco, CA) - Tripadvisor

Frequently Asked Questions about Staypineapple - An Elegant Hotel
Which popular attractions are close to Staypineapple - An Elegant Hotel?
Nearby attractions include San Francisco Magic Theater at the Marrakech (0.2 km), San Francisco Playhouse (0.4 km), and Biscuits and Blues (0.3 km).
What are some of the property amenities at Staypineapple - An Elegant Hotel?
Some of the more popular amenities offered include free wifi, meeting rooms, and a concierge.
Which room amenities are available at Staypineapple - An Elegant Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Staypineapple - An Elegant Hotel?
Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay.
Is parking available at Staypineapple - An Elegant Hotel?
Yes, paid private parking nearby and paid public parking nearby are available to guests.
What are some restaurants close to Staypineapple - An Elegant Hotel?
Conveniently located restaurants include Lapisara Eatery, Liholiho Yacht Club, and Fino Bar & Ristorante.
Is Staypineapple - An Elegant Hotel located near the city centre?
Yes, it is 0.9 km away from the centre of San Francisco.
Are pets allowed at Staypineapple - An Elegant Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Staypineapple - An Elegant Hotel?
The staff speaks multiple languages, including English, Spanish, Chinese, and Filipino.
Are there any historical sites close to Staypineapple - An Elegant Hotel?
Many travellers enjoy visiting Golden Gate Bridge (6.8 km), Alcatraz Island (4.5 km), and City Lights Booksellers (1.3 km).
Is Staypineapple - An Elegant Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.