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Staypineapple, An Elegant Hotel, Union Square

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580 Geary St, San Francisco, CA 94102-1650
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Traveller (706)
360
Panoramas (28)
Room & Suite (396)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

About

#10 of 244 hotels in San Francisco
Location
Cleanliness
Service
Value
Travellers' Choice
Steps from Union Square, and newly re-imagined, Staypineapple San Francisco provides a metropolitan home base for your San Francisco adventures. A short walk from the Moscone Center, you will find world-class shopping, dining and entertainment just around the corner. Staypineapple San Francisco's expansive lobby offers plush, stylish seating for working or relaxing. And if you're looking for a quick bite or a leisurely cocktail, try Pineapple Bistro and Bar for a convenient and elegant option. Sophisticated and thoughtfully designed guest rooms offer a luxe retreat from the hustle and bustle of city life and an opportunity to enjoy quiet moments - alone or with that special someone. Say hello to posh comfort and timeless style when you Staypineapple in Union Square.
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Property amenities
Paid private parking nearby
Free High Speed Internet (WiFi)
Breakfast available
Bicycle rental
Bicycles available
Pets Allowed ( Dog / Pet Friendly )
Meeting rooms
Baggage storage
Parking
Wifi
Complimentary Instant Coffee
Complimentary welcome drink
Concierge
Non-smoking hotel
24-hour front desk
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Safe
Coffee / tea maker
Flatscreen TV
Bath / shower
Telephone
Iron
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Charming
Languages Spoken
English, Spanish, Chinese, Filipino
1669Reviews72Q+A100Room tips
Traveller rating
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Most Recent
Maryjomo wrote a review Yesterday
Kansas City, Missouri1 contribution
Was looking for upscale accommodations that fit under my company, per diem, and stumbled upon this place on trip advisor. I’ve had a rough work day and the front desk person hooked me up with a reservation at John’s steakhouse; a San Francisco tradition for dinner. It was definitely a great meal. I’m from Kansas City. So I’m biased when it comes to steaks and their steaks were amazing. Also, if you’re a fan of the Maltese falcon, you will recognize this restaurant. But back to the review of the hotel, the front desk staff was very gracious and accommodating. You get two complementary beverages of your choice, which are alcoholic or not from the lobby refrigerator. There is also an in room Keurig coffee maker, choice of coffees, refrigerator and complimentary bottled water. They even have the extra nice touch of cream in the refrigerator for your coffee if you need it The towels and bedding were very nice and hit the spot after a long day of travel. Although it was disappointing to find out the rooms do not have bathtubs the shower was amazing. They provide you with individual duvets, so your partner does not have to fight you for covers It was nice, falling asleep, wrapped in my own little cocoon. Breakfast offerings although minimal were quite good. I had a lovely cappuccino, orange juice and egg sandwich. Yum Although I did not bring my dog, this is a dog friendly establishment. However, I do not see anything other than the stuffed variety on my visit there. The hotel is a short distance from Union Square and had I’ve been here for leisure. It would’ve been a great place to check out all the shopping and entertainment. Union Square has to offer. Will definitely stay here again. The restaurant is only open for breakfast and brunch entering my stay ran out of oatmeal, which was the only negative I could find.
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Date of stay: February 2023Trip type: Travelled on business
Room Tip: Parking is a bit of an issue I used Uber. Street car is steps away
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded yesterday
Dear Mary, Thank you for your staying with us and for taking time to share such a kind review! We are delighted that you enjoyed your time with us as a base for exploring all that San Francisco has to offer. It is good of you to notice the fine points, such as our commitment to friendliness, meticulous upkeep of our facilities, our incredible bedding experience and ours thirsty towels. I hope we will have the pleasure of welcoming you again on your next visit to San Francisco and next time we'll make sure we don't run out of oatmeal. Until next time!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Erika A wrote a review Yesterday
Los Angeles, California13 contributions1 helpful vote
Amazing cute boutique hotel! Luxury linens, comfy robes and nice amenities of coffee tea water all day. Pineapple cookies are a lovely touch in the afternoon. Friendly and efficient service by staff. Overall good area- walking distance to Union Square. Coffee shop is also nice to have inside the lobby for early morning 6am breakfast. Highly recommend!
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Date of stay: January 2023
Value
Location
Service
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded yesterday
Hello Omambo25, Thank you so much for choosing to stay with us at Staypineapple San Francisco and for offering such excellent feedback. We always aim to offer comfortable accommodations and an unsurpassed degree of personalized service. I am thrilled to hear you found our service amazing and everyone so helpful and sweet. We hope to welcome you back soon. Until next time.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jillwilloughby1 wrote a review Jan. 2023
Cheadle, United Kingdom3 contributions1 helpful vote
Stayed here for 3 nights early January and after a long flight from the UK check in was quick and easy. Due to a disability and using a mobility scooter we had booked an accessible room which turned out to be plenty big enough with a walk in shower with a seat and low shower. The only downside was the bed, it was really comfortable and we had a great nights sleep when I eventually got in it! The bed was so high that I couldn't get in it unless I stood on a suitcase to give me the extra lift. It would be impossible for anybody who couldn't walk to get in bed.
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Date of stay: January 2023
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 3 days ago
Hi Jill, Many thanks for staying with us and for recommending our Staypineapple SF! We are very happy that you enjoyed your stay, appreciate your kind words and honest feedback about the height of the beds. Without this information we will never know how we can improve, we appreciate you letting us know so we can be equipped in making it as comfortable for our guest as possible. We look forward to the pleasure of welcoming you back. Sincerely, Rhodora Best wishes,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cortney M wrote a review Jan. 2023
Arnold was amazing. He was very kind and helpful. I would gladly come back to this hotel again. The hotel was very clean, the staff was great, no complaints. They also offer complementary drinks for their guest
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 5 days ago
Hi cortneym152, We are grateful for you choosing to stay with us at Staypineapple SF, and it always feels good to read our team made a memorable impression - I will be sure to thank Arnold for taking such good care of you!! I hope we have the pleasure of welcoming you the next time you find yourself back in the Bay!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
John C wrote a review Jan. 2023
1 helpful vote
Check in was a breeze and was able to be accommodated at 3pm after walking around trying to burn some time. Agent was very friendly and welcoming. The bed was so comfy. Near a lot of of awesome restaurants. Would def stay here again.
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 1 week ago
Hi D8422IDjohnc, Thank you for the wonderful review! We are happy to hear you enjoyed the hotel and appreciate your comments regarding our friendly staff and comfy bed. We love taking great care of our guests and look forward to welcoming you back again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
jdn0004 wrote a review Jan. 2023
5 contributions3 helpful votes
Greater with drinks and a complimentary cheese board, Arnold went above and beyond to make our stay the best! By far one of the best hotel experiences I have ever encountered. I would highly recommend StayPinapple to anyone wanting the ultimate hospitality treatment.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 1 week ago
Hi jdn004, Thank you so much for your loyalty to Staypineapple SF, and for taking time to share such a nice review! We appreciate your kind words and are delighted to have you back with us. Please return soon, we always look forward to welcoming you! Best wishes, Rhodora
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Blake S wrote a review Jan. 2023
Hotel was in superb condition, staff was extremely professional and knowledgeable of the area! Even the garage facility and staff were super helpful and provided exceptional service getting car in and out of garage.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 1 week ago
Hi O271NNblakes, Many thanks for staying with us and for recommending our Hotel so highly! We are very happy that you enjoyed your stay, appreciate your kind words and look forward to the pleasure of welcoming you back. Best wishes, RhodorA
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kate H wrote a review Jan. 2023
Nice, clean, modern hotel in central location. Staff were all very friendly and helpful, particularly when providing local knowledge and directions. Beds were very comfortable, and housekeeping provided a very efficient service. Would definitely stay here again when next visiting!
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Date of stay: January 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 1 week ago
Dear katehB4195SI, Thank you very much for choosing to stay with us here at Staypineapple San Francisco! We love that you enjoyed your experience, and we sure hope you will return for another great stay sometime soon. Pineapple cookies and warm smiles are here waiting to welcome you back! Happy Travels, Rhodora / Head Pineapple
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Stephanie N wrote a review Jan. 2023
New York City, New York1 contribution
The friendly staff made us feel super comfortable. Yasmin helped make us feel very welcomed! She’s very knowledgeable of the area, attentive and made sure we were always doing well. Thank you so much Yasmin! :) The rooms were also very clean and the layout was well. Many thanks to the cleaning staff for making sure everything was in order and clean!
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Date of stay: January 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 1 week ago
Dear Stephanie, Thank you very much for staying with us here at Staypineapple San Francisco, we are so pleased to know that you enjoyed your stay. We hope your future travel plans will bring you back our way again soon, and we look forward to welcoming you back for another great Staypineapple experience!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Karen S wrote a review Jan. 2023
Online reservations & pre check in were easy. The lobby is beautiful and I was greeted by helpful staff. The room was lovely. The bed with two fluffy comforters and down pillows was very comfortable. Keurig in room. You can walk to Grace Chapel (mighty incline), Chinatown and Knob Hill. I would recommend!
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Date of stay: January 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Rhodora Escobar, General Manager at Staypineapple, An Elegant Hotel, Union Square
Responded 1 week ago
Hi Karen, We are grateful for you choosing to stay with us at Staypineapple SF, and it always feels good to read our team made a memorable impression - I will be sure to thank the team for taking such good care of you! I hope we have the pleasure of welcoming you the next time you find yourself back in the Bay!
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$188 - US$295 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western hotel california, hotel california san francisco, best western san francisco, san francisco best western
FORMERLY KNOWN AS
Hotel Grace - A Piece of Pineapple Hospitality
LOCATION
United StatesCaliforniaSan FranciscoDowntown San Francisco / Downtown / Theater District / Lower Nob Hill
NUMBER OF ROOMS
93
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Staypineapple, An Elegant Hotel, Union Square - UPDATED 2023 Prices, Reviews & Photos (San Francisco, CA) - Tripadvisor

Frequently Asked Questions about Staypineapple, An Elegant Hotel, Union Square
Which popular attractions are close to Staypineapple, An Elegant Hotel, Union Square?
Nearby attractions include Marrakech Magic Theater (0.2 km), San Francisco Playhouse (0.4 km), and Biscuits and Blues (0.3 km).
What are some of the property amenities at Staypineapple, An Elegant Hotel, Union Square?
Some of the more popular amenities offered include free wifi, meeting rooms, and dry cleaning.
Which room amenities are available at Staypineapple, An Elegant Hotel, Union Square?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Staypineapple, An Elegant Hotel, Union Square?
Guests can enjoy free instant coffee and a snack bar during their stay.
Is parking available at Staypineapple, An Elegant Hotel, Union Square?
Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests.
What are some restaurants close to Staypineapple, An Elegant Hotel, Union Square?
Conveniently located restaurants include Lapisara Eatery, Liholiho Yacht Club, and Fino Bar & Ristorante.
Is Staypineapple, An Elegant Hotel, Union Square located near the city centre?
Yes, it is 0.9 km away from the centre of San Francisco.
Are any cleaning services offered at Staypineapple, An Elegant Hotel, Union Square?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Staypineapple, An Elegant Hotel, Union Square?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Staypineapple, An Elegant Hotel, Union Square?
The staff speaks multiple languages, including English, Spanish, and Filipino.
Are there any historical sites close to Staypineapple, An Elegant Hotel, Union Square?
Many travellers enjoy visiting Golden Gate Bridge (6.8 km), Alcatraz Island (4.5 km), and City Lights Booksellers (1.3 km).