Was looking for upscale accommodations that fit under my company, per diem, and stumbled upon this place on trip advisor. I’ve had a rough work day and the front desk person hooked me up with a reservation at John’s steakhouse; a San Francisco tradition for dinner. It was definitely a great meal. I’m from Kansas City. So I’m biased when it comes to steaks and their steaks were amazing. Also, if you’re a fan of the Maltese falcon, you will recognize this restaurant. But back to the review of the hotel, the front desk staff was very gracious and accommodating. You get two complementary beverages of your choice, which are alcoholic or not from the lobby refrigerator. There is also an in room Keurig coffee maker, choice of coffees, refrigerator and complimentary bottled water. They even have the extra nice touch of cream in the refrigerator for your coffee if you need it The towels and bedding were very nice and hit the spot after a long day of travel. Although it was disappointing to find out the rooms do not have bathtubs the shower was amazing. They provide you with individual duvets, so your partner does not have to fight you for covers It was nice, falling asleep, wrapped in my own little cocoon. Breakfast offerings although minimal were quite good. I had a lovely cappuccino, orange juice and egg sandwich. Yum Although I did not bring my dog, this is a dog friendly establishment. However, I do not see anything other than the stuffed variety on my visit there. The hotel is a short distance from Union Square and had I’ve been here for leisure. It would’ve been a great place to check out all the shopping and entertainment. Union Square has to offer. Will definitely stay here again. The restaurant is only open for breakfast and brunch entering my stay ran out of oatmeal, which was the only negative I could find.…
Amazing cute boutique hotel! Luxury linens, comfy robes and nice amenities of coffee tea water all day. Pineapple cookies are a lovely touch in the afternoon. Friendly and efficient service by staff. Overall good area- walking distance to Union Square. Coffee shop is also nice to have inside the lobby for early morning 6am breakfast. Highly recommend!
Stayed here for 3 nights early January and after a long flight from the UK check in was quick and easy. Due to a disability and using a mobility scooter we had booked an accessible room which turned out to be plenty big enough with a walk in shower with a seat and low shower. The only downside was the bed, it was really comfortable and we had a great nights sleep when I eventually got in it! The bed was so high that I couldn't get in it unless I stood on a suitcase to give me the extra lift. It would be impossible for anybody who couldn't walk to get in bed.
Arnold was amazing. He was very kind and helpful. I would gladly come back to this hotel again. The hotel was very clean, the staff was great, no complaints. They also offer complementary drinks for their guest
Check in was a breeze and was able to be accommodated at 3pm after walking around trying to burn some time. Agent was very friendly and welcoming. The bed was so comfy. Near a lot of of awesome restaurants. Would def stay here again.
Greater with drinks and a complimentary cheese board, Arnold went above and beyond to make our stay the best! By far one of the best hotel experiences I have ever encountered. I would highly recommend StayPinapple to anyone wanting the ultimate hospitality treatment.
Hotel was in superb condition, staff was extremely professional and knowledgeable of the area! Even the garage facility and staff were super helpful and provided exceptional service getting car in and out of garage.
Nice, clean, modern hotel in central location. Staff were all very friendly and helpful, particularly when providing local knowledge and directions. Beds were very comfortable, and housekeeping provided a very efficient service. Would definitely stay here again when next visiting!
The friendly staff made us feel super comfortable. Yasmin helped make us feel very welcomed! She’s very knowledgeable of the area, attentive and made sure we were always doing well. Thank you so much Yasmin! :) The rooms were also very clean and the layout was well. Many thanks to the cleaning staff for making sure everything was in order and clean!
Online reservations & pre check in were easy. The lobby is beautiful and I was greeted by helpful staff. The room was lovely. The bed with two fluffy comforters and down pillows was very comfortable. Keurig in room. You can walk to Grace Chapel (mighty incline), Chinatown and Knob Hill. I would recommend!
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