Despite the Beacon Grand's prime location in Union Square, which provides guests with convenient access to shopping and dining, some travelers feel the hotel doesn't offer good value due to high costs and additional fees. While guests commend the cleanliness and historic charm of the property, along with the professional and friendly service, disturbances from noise are a common concern. The rooms are generally admired for their comfort and style; however, critiques about their size and occasional lapses in cleanliness do surface. The hotel's amenities are noteworthy, though the size of the bathrooms and issues with showers have been called out.