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Kimpton Sir Francis Drake Hotel

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2,937 Reviews from our TripAdvisor Community

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Showing 2,603: English reviews
Grass Valley, California, United States
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 days ago NEW

We stayed at the SFD a couple of days ago. It was great! I received a Kimpton email offer with a really good price and I booked it! This hotel is really unique. The Beefeater doormen are an awesome touch! The hotel lobby is beautiful. It is definitely "Old World" SF. There is a beautiful bar in the lobby with... More 

Helpful?
Thank Tava R
Marietta, Georgia
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW via mobile

Stayed at Sir Francis Drake -Kimpton and it was a perfect vacation. The location is fantastic and there are many restaurants and shops that are easily walkable. The hotel is even close enough to walk to Fisherman's Wharf. It's a bit of a hike but the walk through Chinatown was really fun and there were some terrific photo ops. Take... More 

Helpful?
Thank Cathy G
IRVING
Level Contributor
50 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 6 days ago NEW

Stayed here for 3 nights and loved it!! The staff were super polite and helpful. The location very ideal for shopping, eating and Union Square was less then a block away. There is a Starbucks really close to the hotel and a pharmacy was across the street. There was also a liquor, beer and wine store close by. The Macy's... More 

Helpful?
Thank NELLY_77
David V, General Manager at Kimpton Sir Francis Drake Hotel, responded to this review

Wow, thank you NELLY_77, I am so happy you loved it here! We are definitely central to anything the heart desires in San Francisco and it seems like you had some fun exploring. I hope to see you back very soon. Cheers, David von Winckler Director of Operations More 

Portland, Oregon
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 6 days ago NEW

The hotel is beautiful and great location. The desk agent who checked us in did not explain any of the amenities as he was extremely frustrated that his hotel computer did not have a credit card swiper to run my credit card. ¯\_(ツ)_/¯ The room was thoughtfully laid out, bathroom amenities terrific and had an amazing view from the 15th... More 

Helpful?
Thank pdx_noise
David V, General Manager at Kimpton Sir Francis Drake Hotel, responded to this review

pdx_noise, Thank you for your review, I can definitely see that we missed the mark in a few different areas and I really appreciate the feedback. This is great because it is an opportunity for us to discuss with our team and really make the changes needed to show off how great we truly are. I hope you can give... More 

Auckland Region, New Zealand
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago NEW via mobile

Great location in the heart of Union Square, tram stop outside.. shops and American Diners everywhere.. Very snug rooms, functional, clean and comfy beds .. just snug .. if u are rounder than usual sitting on the toilet may be an issue .. Also wonder about security, anyone can get off at any floor from the lift .. nightclub upstairs..... More 

Helpful?
Thank Kiwi_see_the_W0rld
David V, General Manager at Kimpton Sir Francis Drake Hotel, responded to this review

Thank you for your review, Kiwi_see_the_W0rld, I really appreciate your comments and it sounds like you enjoyed your visit to SF. We have staff onsite 24/7 to ensure that our guests can continue to enjoy their stay without interruption, and even the Doormen are watching over you. Thank you for noticing though! I hope you can join us again soon.... More 

Level Contributor
10 reviews
3 hotel reviews
Reviewed 1 week ago

I will keep it brief and also keep in mind that I stayed on Thanksgiving. My first issue with the Kimpton Sir Francis Drake is that the reservation desk is up a flight of stairs and there was no one to assist with my bags at 7p. I later realized that there is a small hallway that leads to elevators... More 

Helpful?
Thank Brittney R
David V, General Manager at Kimpton Sir Francis Drake Hotel, responded to this review

Brittney R, Thank you for your review, we really appreciate the feedback. I'm sorry to hear that we were not more welcoming during your visit over Thanksgiving. I will be speaking with our team so we can prevent this in the future, but it's great that you enjoyed Bar Drake and were able to grab a hearty breakfast at Scala's.... More 

Durham, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
Reviewed 1 week ago via mobile

Very dated throughout especially rooms and guest communal areas. Pictures make Hotel look so much better than what it is. You also need to pay minimum of $300 dollars deposit on arrival, there will be people who would not be able to afford this!

Helpful?
Thank johnsafc10
David V, General Manager at Kimpton Sir Francis Drake Hotel, responded to this review

johnsafc10, Thank you for taking the time to give us your feedback from your visit. I am so sorry you were not happy with your visit! At check in, our policy is to authorize the method of payment for room rate and taxes, as well as potential incidentals (like room service, for example). I will be speaking with our team... More 

Ukiah, California
Level Contributor
44 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 1 week ago

This is a charming historic hotel and overall it has many desirable attributes. Lets start with the room, we had a king bed room on the 15th floor. It was on the small side but nicely and whimsically decorated. You could tell he had probably recently been updated but some elements were skipped, most importantly the windows. They are still... More 

Helpful?
Thank lerin88
David V, General Manager at Kimpton Sir Francis Drake Hotel, responded to this review

Thank you very much lerin88, I really appreciate the detailed feedback. Please accept my apology for the lack of follow through on our end in getting you into your room so you could get to your event! I know that can be frustrating and stressful, we will definitely work on this. I hope you can give us another chance soon,... More 

Cleveland, Ohio
Level Contributor
147 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 1 week ago via mobile

Not the perfect experience, but people have a way of making that happen. Regardless, it was still a very good experience simply based on the ornate elegance of the property combined with it's a union Square location. I'd stay again without hesitation.

Helpful?
Thank Jayce2016
David V, General Manager at Kimpton Sir Francis Drake Hotel, responded to this review

Jayce2016, I'm happy you enjoyed your visit and the location of the hotel. I'm truly sorry there was a misstep in your stay and I wish we could have corrected it during the time you were with us. I look forward to making it up to you on your next visit. Cheers, David von Winckler Director of Operations More 

Melbourne, Australia
Level Contributor
96 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 1 week ago

We stayed at the Kimpton Sir Francis Drake Hotel for two nights over a weekend (Saturday and Sunday nights) to celebrate my husband's 60th birthday and have a bit of a mixed reaction to our stay. We arrived around midday and the room was apparently not ready and wouldn't be until 15:00 (normal check-in time) but we were assured that... More 

Helpful?
Thank SJDowney

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sir Francis Drake Hotel, housed in a landmark building in the heart of Union Square, is quintessential San Francisco: exciting, romantic, timelessly elegant and unique. The ornately decorated lobby, old-world hospitality, and Tom Sweeney, the hotel's infamous Beefeater doorman, transport you to another time and place. The legendary Starlight Room, the adjacent Scala's Bistro and unmatched hospitality complete the picture to create an unforgettable San Francisco experience. ... more   less 

Additional Information about Kimpton Sir Francis Drake Hotel

Address: 450 Powell Street, Union Square, San Francisco, CA 94102-1504 (Formerly Sir Francis Drake Hotel)
Region: United States > California > San Francisco > Union Square
Price Range: $213 - $503 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kimpton Sir Francis Drake Hotel 4*
Number of rooms: 416
Reservation Options:
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Also Known As:
Kimpton San Francisco
Sir Francis Drake Hotel San Francisco
Drake Francis Sir
Hotel Style:
#17 Green Hotel in San Francisco
#45 Luxury Hotel in San Francisco
#59 Business Hotel in San Francisco
#70 Romantic Hotel in San Francisco
#75 Family Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Kimpton Sir Francis Drake Hotel staff and other travellers.
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Questions? Get answers from Kimpton Sir Francis Drake Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go with a bigger room. If you're going to spend the money to stay in the city- make it a good one!”
 of 5 bubbles TavaR_12, 3 Dec 2016 | Read review
“Request a high floor”
 of 5 bubbles lerin88, 27 Nov 2016 | Read review
“Try to see if there is a quiet area of rooms!”
 of 5 bubbles Choirsinger2014, 22 Nov 2016 | Read review
“King size room was nice!”
 of 5 bubbles 606janiea, 10 Nov 2016 | Read review
“We had a room on the 12th floor, less noisy than lower level”
 of 5 bubbles 895lovisat, 9 Nov 2016 | Read review
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