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Traveller (563)
Room & Suite (439)
Dining (20)
Ratings and reviews
Certificate of Excellence
  • Excellent54%
  • Very good37%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
“top floor”(256 reviews)
“time share”(87 reviews)
“union square”(760 reviews)
View all reviews
What's included
Free Wifi
Parking
Hot Tub
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
FIVE-TIME WINNER OF THE CERTIFICATE OF EXCELLENCE! Located in the heart of San Francisco's fashionable shopping and theater district by Union Square is the spacious Donatello. Settle into tastefully appointed rooms and enjoy the top floor fitness center, with a whirlpool spa and private...
Offers from The Donatello
Special Offer: 20% Off
Hotel deals
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Location and contact
501 Post Street, cross street - Mason Street, San Francisco, CA 94102-1228
Hotel website
18.3 km to Metropolitan Oakland Intl Airport
390 restaurants are within a 0.5 km radius
0.8 km from Chinatown
View nearby attractions and restaurants
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Rooms
Aug. 3Aug. 4
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,726)
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Traveller rating
1,249
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All reviewstop floortime shareunion squaretv in the mirrorgreat locationmini kitchenclub roomstreet noisepost streetcoffee makersofa bedroom was spaciouscable carturn down servicepublic transportationsitting areacentral location
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1,481 - 1,485 of 2,289 reviews
Reviewed April 14, 2011

The Donatello affords you the best that SF has to offer. The rooms are comfortable, and the location is in the middle of everything you'd want to see in SF. The best part, however, is the staff. The desk staff gave me great advice when...More

Thank danielrm186
Reviewed April 13, 2011

I stayed here for 5 nights, and one of the attractions was free wifi, but unfortunately it broke down and wasn't available for our entire stay. Also, the hot water broke down for a day, and so that meant freezing showers. The fridge in the...More

1  Thank Juiced_Pixels
Response from TheDonatello, Guest Relations Manager at The DonatelloResponded April 19, 2011

We appreciate your feedback regarding your recent stay with us. We take every guest's experience very seriously both positive and negative. We do apologize that your experience in particular was less than satisfactory due to these unforeseen events. Upon investigating your report, the hardware that...More

Reviewed April 11, 2011

My wife and I stayed for a week in April. San Francisco holds so much to enjoy--food, music, art, scenery, culture, food, and, well, food. The Donatello is perfectly positioned to enjoy it all, while using public transportation or your car. The staff was pleasant...More

Thank MrLeakey
Reviewed April 10, 2011

The staff was exceptional, Evita and Jesus at the desk, Carlos at the bellman station. All were so helpful to these first time visitors to San Francisco. The hotel was comfortable and elegant at the same time. The Donatello is right down the street from...More

Thank nh_salsamama
Reviewed April 6, 2011

Recently stayed here for 4 nights, on a leisure trip to see SF. The rooms were superb. Here are the details. Two luggage stands for your bags and trolleys. A safe big enough for an iPad and lots of accessories and camera. Night table and...More

Thank CanadianEagle747
View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Wheelchair Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Details
Price range
US$200 - US$635 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in San Francisco
#29 Romantic Hotel in San Francisco
#32 Green Hotel in San Francisco
#54 Business Hotel in San Francisco
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$200 - US$635 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Family Hotel in San Francisco
#29 Romantic Hotel in San Francisco
#32 Green Hotel in San Francisco
#54 Business Hotel in San Francisco
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (563)
Room & Suite (439)
Dining (20)
Pool & Beach (2)
Amenities (28)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
NOLA1924
July 17, 2018|
AnswerShow all 8 answers
Response from midnighter94 | Reviewed this property |
I would say that the room is plenty big enough for you & the boys. It's a little bit bigger than a double hotel room. Our room had a little section right inside the door that was like a closet area - had the closet, a... More
2
Votes
sherrylyn5
June 1, 2018|
AnswerShow all 6 answers
Response from Jan91649 | Reviewed this property |
The Walgreens a couple of blocks away has lots of food choices. Ask at the front desk for directions, You can even get salads, etc. there.
1
Vote
sherrylyn5
May 29, 2018|
AnswerShow all 3 answers
Response from Scott B | Reviewed this property |
Uber. Depending on traffic, about 40 minutes.
1
Vote
Room Tips
"Rooms away from Main Street May well be quiter"
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"Request a patio room on the fifth floor."
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"Away from the street, no view, no noise... Park in the tenderloin for 1/2 price."
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"We had 515 good room not high but nice room"
Read review
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