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Fairmont San Francisco

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Fairmont San Francisco
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2,779 Reviews from our TripAdvisor Community

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Showing 2,524: English reviews
Sydney, Australia
Reviewed 6 days ago NEW

So happy i spent the extra money for this stay. The views were everything....... Great service and very clean. Caught the Christmas display before it come down it was spectacular. It is a tourist attraction on its own.

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Helpful?
Thank Dora K
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. We're thrilled you had such a nice stay and hope to welcome you again in the near future. Sincerely, Lucas

Redwood City, California
Reviewed 6 days ago NEW

We recently had a two-night "staycation" at Fairmont San Francisco and had a great time. Our room was in the "old" part of the hotel and it seemed recently renovated. It was spacious with a great view looking up California Street. We had breakfast and met friends for drinks in the Laurel Court and both were delightful. Service throughout the...

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Helpful?
Thank Playball925
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm pleased to hear you had a nice stay overall and enjoyed your "staycation". I apologize for the confusion with the drinks reservation and hope it didn't too negatively impact your stay. Thanks again for your feedback and we look forward to welcoming you again. Sincerely,...

Westport
Reviewed 6 days ago NEWvia mobile

Upon arrival our reservationist Peter "the Great" offered to upgrade us at a reasonable charge to a 17th floor corner suite with a 180 degree incomparable panoramic view from Nob Hill of the ocean, GGB, Coit Tower and the city. The room and decor is equally stunning. Best decision!!! Settled in with wine from JLohr and room service dinner to...

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Helpful?
Thank WestportWellred
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

I'm thrilled to hear you had such a nice visit and received such great service from the team. As you mentioned, the views from the tower are some of the most stunning in the City and it sounds like you had a wonderful night enjoying them. Thanks again for your kind words and we hope to welcome you again. Sincerely,...

Sacramento, California
Reviewed 6 days ago NEW

my family of 4 booked this hotel through Expedia for a short holiday and were not disappointed. First,, they upgraded us to corner room with a great view of they city skyline. second, the service was great and the staff wet out of their way to make us feel welcome. The only negative about the hotel is the location where...

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Helpful?
Thank S. A
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. We're pleased to hear you had such a nice visit and that you received such great service. Thanks again and we hope to have the opportunity to welcome you again in the future. Sincerely, Lucas

Chico, California
Reviewed 6 days ago NEW

Stayed on a business trip, and then extended the stay with my wife. Excellent service and the room was immaculate. Friendly and relaxing. The downtown location made access to restaurants easy, many of which were in walking distance.

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Helpful?
Thank godfreemind
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. We're thrilled you had such a nice stay and hope to welcome you again in the near future. Sincerely, Lucas

iowa
Reviewed 6 days ago NEW

Multiple day stay with spouse. Kind of a disappointment. Bed was uncomfortable. Food average. Lots of oversights--no robes in our room, no iPad for hotel infor or room service, long delays in service. Most frustrating was a filming that kept me from having access to the front door---haul my luggage from a side street and unable to use the lobby...

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Helpful?
Thank heartbreakersaltshkr
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. I'm sorry to hear your stay was not a more pleasant one. I apologize for the lapses in service and lack of attention to detail. I can appreciate your frustration and there is no excuse for that oversight. I also apologize for the inconvenience of the...

Stuttgart, Germany
Reviewed 1 week ago via mobile

we stayed at the tower on the 19th floor and the view was amazing! Service was very good, bed very comfy, everything clean and beautiful, very fairmont. I only have 2 points which i didnt love: no pool (my bad, if i wanted pool i should have checked beforehand) and during our stay there was a crew filming a show,...

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Helpful?
Thank Stuttgal
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. I'm pleased to hear you enjoyed your stunning tower views! While we are admittedly biased, we feel they are the most beautiful in the City. I am sorry for the inconvenience of the crew, but it sounds like it didn't too negatively impact your stay. Thanks again for your feedback and...

Rochester, Michigan
Reviewed 1 week ago via mobile

Love the location of this hotel right on top of the hill providing rooms with great views from the room. Lobby is beautiful and really majestic with fantastic details all attended to. Property is close to all areas of downtown and very easy to catch a ride or just walk around. There is an area called tenderloin and it is...

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Helpful?
Thank M E
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your very kind words about the hotel. It sounds like you had a wonderful stay from start to finish and we look forward to your return. Sincerely, Lucas

Seattle, Washington
Reviewed 1 week ago

The Fairmont on Nob Hill is an ageless beauty with flair, tradition and style. I prefer the Fairmont over the Mark on the Hill and the Scarlet Huntington. The renovated rooms very large, well appointed and comfortable. The breakfast buffet was underwheliming. Few choices and surely steps down from similar hotels at this level. the service in the restaurant was...

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Helpful?
Thank Tomk9
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for your kind words about the hotel. I'm pleased you had a nice stay and enjoyed the history of the property. I can appreciate your feelings on the breakfast buffet and have shared your feedback with the team. Thanks again and we hope to welcome you again in the near future. Sincerely, Lucas

Reviewed 1 week ago via mobile

I know this review is late coz i didnt find a good time due to my busy schedule. I visited SFO all the way from Dubai and booked Fairmont on the day of my fiance's bday bcoz i feel like this is a very nice hotel to create memories however i was really disappointed. 1. Booking was made more than...

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Helpful?
Thank Kate C
FairmontSF, Online Marketing Director at Fairmont San Francisco, responded to this review

Thank you for taking the time to comment on your recent stay with us. Candid guest feedback is essential to our improvement as a hotel, so we value yours. I am sorry to hear of the poor service you received as this is not indicative of the level of service we aim to provide. I would like to put you...

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Staying in Nob Hill

Neighbourhood Profile
Nob Hill
Swanky and stylish, Nob Hill sits in the heart of the city and is home to amazing architecture and views. The hike to the top can be a challenging workout for those who forego a cable car ride, but they will be rewarded with some of the city’s most beautiful architecture adorning its peak. Originally populated with mansions after the Gold Rush, most if not all were devastated in the 1906 earthquake and fire that followed. Luckily all is not lost; storied hotels and Grace Cathedral surround Huntington Park. Having a drink or dinner while taking in the sunset and views at the "top of the Mark" is tough to beat.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
World-renowned, Fairmont San Francisco hotel presents an awe-inspiring picture of historic San Francisco. The grandeur of the hotel coupled with its reputation for impeccable service promises a truly memorable experience. Known for turning moments into memories for leisure and business travelers alike this luxury San Francisco hotel has been host to some of the most influential meetings and events, breathtaking weddings and personalized special occasions of the century. Fairmont San Francisco hotel provides accommodations that are a testament to luxury with 592 individually furnished and decorated guest rooms. The 62 elegant suites offer impressive views of the City and Bay. The hotel combines classic ambience with modern amenities. For business travelers, Fairmont San Francisco hotel accommodations features include a spacious work desk, multi-line telephone with voice-mail and High Speed Internet Access. Each of the hotel's spacious guest rooms and suites have been elegantly updated including flat screen TVs, luxury linen ensembles and pillow top beds. ... more   less 

Additional Information about Fairmont San Francisco

Address: 950 Mason Street, San Francisco, CA 94108
Region: United States > California > San Francisco > Nob Hill
Price Range: $352 - $1,058 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont San Francisco 5*
Number of rooms: 592
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Fairmont Hotels, Agoda, Travelocity, Hotels.com, Cheap Tickets, Orbitz and Jetsetter so you can book your Fairmont San Francisco reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Fairmont San Francisco Hotel San Francisco
Fairmont Hotel San Francisco
San Francisco Fairmont
Hotel Style:
#6 Spa Hotel in San Francisco
#9 Business Hotel in San Francisco
#10 Romantic Hotel in San Francisco
#13 Luxury Hotel in San Francisco
#13 Family Hotel in San Francisco
#21 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont San Francisco staff and other travellers.
22 questions
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Buffalo, New York
6 months ago
Oriental, North Carolina
New Jersey

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Questions? Get answers from Fairmont San Francisco staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep asking for upgrades... they are available.”
 of 5 bubbles arojekny, 13 Feb 2017 | Read review
“get a room in the new building i believe the best views are there.”
 of 5 bubbles dorak756, 13 Feb 2017 | Read review
“the suites are fantastic”
 of 5 bubbles godfreemind, 13 Feb 2017 | Read review
“ask for the renovated rooms”
 of 5 bubbles Tomk9, 10 Feb 2017 | Read review
“Ask for the room with the bay view. I believe there are only two of them.”
 of 5 bubbles patroshka44, 9 Feb 2017 | Read review
5 of 5