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The Inn at Union Square

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The Inn at Union Square
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1,539 Reviews from our TripAdvisor Community

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Showing 1,438: English reviews
Nottingham, United Kingdom
Reviewed 24 March 2013

I was lucky enough to have a couple of spare days in San Francisco on a recent business trip to the US, and staying here helped me make the most of those days. If a small hotel is to compete effectively with the big names it has to have something special and this place has a few things - exceptionally...

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2Thank SouthwellMike
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, Thank you very much for your kind words and for staying with us at the Inn at Union Square. We are very pleased you enjoyed our high speed complimentary internet, central and convenient location, complimentary breakfast and quiet comfortable rooms. Our staff takes great pleasure and pride in providing exceptional service to ensure our guests have a pleasant...

Portsmouth, United Kingdom
Reviewed 23 March 2013

Located literally just a few steps away from Union Square; the perfect location for access to public transportation including the cable car. Daily wine reception ideal opportunity to exchange travel tips with other guests while sampling local wines (soft drinks available). Can't speak highly enough of Front desk staff really knowledge and helpful. Wide selection available for the continental breakfast;...

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2Thank Southseablue
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, Thank you for your recent stay at the Inn at Union Square and for sharing your comments. We are pleased to hear you enjoyed our offerings and service, especially the location on Union Square, our complimentary wine hour and breakfast as well as our personable and knowledgeable front desk staff. We hope to welcome you back to the...

Portland, Oregon
Reviewed 16 March 2013

On a trip with my parents, I had booked another hotel up the street, but after a short visit into the Inn at Union Square, I realized there couldn't possibly be a better place to stay. The hotel innkeeper and staff all won me over in numerous ways. They are genuinely warm and welcoming, and they make customer service their...

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7Thank H P
ottawa
Reviewed 16 March 2013

This is an excellent place to stay in the city. Love the room and service. Its a little pricy and my room had no view (I mean a view of a brick wall) but I would definitely stay again. They are very accommodating and the bed was superb! I was on business so didn't care about the view but if...

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1Thank ejfudd
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, Thank you for staying at the Inn at Union Square on your recent business trip to San Francisco. We are very pleased you enjoyed our rooms and service. Thank you for sharing your comments and we look forward to your return Kind Regards and Safe Travels, Norbert Mede General Manager Inn at Union Square

Reviewed 15 March 2013

What a wonderful boutique hotel! Very friendly staff, great wine and cheese in evening and continental breakfast in the morning. Very close to theater district and great shopping on Union Square. Look forward to staying there again!

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Thank Cathy H
Southington, Connecticut, United States
Reviewed 12 March 2013

Coming directly from a bed & breakfast in Napa, my husband and I were prepared for a downgrade in personalized service when we arrived in San Francisco. Imagine our surprise when we were greeted by name at check-in (by the lovely Anne!) and immediately made to feel at home. We were amazed by the Inn's warmth and hospitality from the...

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1Thank Megan M
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, Thank you for your kind words and for your recent stay at the Inn at Union Square. We are so pleased you enjoyed our urban Inn located in the heart of San Francisco, especially the wine hour, complimentary breakfast and the yummy cookies before bedtime. Our staff takes great pride in welcoming our guests and ensuring their visit...

Sydney Australia
Reviewed 8 March 2013

I have visited San Francisco many times over the past thirty years, and stayed in many, many hotels. This time I was lucky enough to get a room at the Inn at Union Square. What an amazing place! Yes, you should believe all the reviews. They are true. I was greeted by Ann at the front desk. Immediately captures you...

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7Thank jeffreyt
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, We sincerely appreciate your feedback and for staying at the Inn at Union Square during your recent visit to San Francisco. We are pleased you enjoyed convenient location, complimentary WiFi, evening wine hour and the fresh baked cookies before bed time. Ann and Wayne especially appreciate the recognition and, along with the rest of the staff, hope to...

massachusetts
Reviewed 8 March 2013 via mobile

Staff was friendly and attentive, free breakfast a bonus, location wonderful. The rooms are a bit dated and the bathrooms are small. However the rooms were very clean and quiet. They also upgraded us!

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Thank a5z
SF Bay Area
Reviewed 2 March 2013

We live in the SF Bay Area, but wanted a getaway for a couple of nights in the City. The Inn was perfect -- small with personal service, delightfully decor, friendly and helpful staff, amazing location a few steps from the cable cars, great restaurants in the neighborhood. The Inn provides free continental breakfast, Wifi, wine and cheese reception every...

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Thank BZDP
IAUSManager, General Manager at The Inn at Union Square, responded to this review

Dear Guest, We are so pleased you were able to “get away” to the city and stay with us at the Inn at union Square. Thank you for your kind comments and we are so pleased you enjoyed our free WiFI, complimentary breakfast and amazing location. Our friendly and helpful staff is looking forward to your return. Kind Regards and...

Palm Springs, California
Reviewed 2 March 2013

Could not believe how incredibly quiet my room was in this hotel located 1/2 block from Union Square. Upon arrival, I was upgraded to a king suite at no extra charge which was the beginning of a lovely stay. The staff were extremely solicitous. I just wish I needed them more! The only negative of the room is that the...

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Thank DBAat2C

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Inn at Union Square is truly an urban retreat, in classic San Francisco style. The intimacy of our 30 elegant and restful rooms and suites provides the setting for our gracious staff to tend to your every need. From greeting you by name to making sure you have an umbrella when it rains- it is our pleasure to serve you. The Inn is located steps from Union Square- the city’s center for shopping, theatre and dining. If business is on the agenda, it is an easy stroll to the Financial District or the Moscone Convention Center. The Inn at Union Square is away from the crowd, in the center of everything. ... more   less 

Additional Information about The Inn at Union Square

Address: 440 Post Street, San Francisco, CA 94102-1502
Region: United States > California > San Francisco > Union Square
Price Range: $304 - $558 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Inn at Union Square 3.5*
Number of rooms: 30
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Also Known As:
The Inn At Union Square Hotel San Francisco
Hotel At Union Square
At Union Square Hotel
Hotel Style:
#3 Business Hotel in San Francisco
#3 Romantic Hotel in San Francisco
#4 Family Hotel in San Francisco
#47 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Inn at Union Square staff and other travellers.
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Questions? Get answers from The Inn at Union Square staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in the back don't open to Post street. So that's quieter, but not as interesting.”
 of 5 bubbles L5937YIbrianm, 7 Feb 2017 | Read review
“Inquire about construction”
 of 5 bubbles pbitter100, 30 Jan 2017 | Read review
“Get highest floor possible, anything below 4th floor views an alley. 4th and above looks at rooftops. Rooms have one queen bed.”
 of 5 bubbles 817cliffr, 18 Jan 2017 | Read review
“Upper floors were renovated or in the process, the 2 room suites were very nice.”
 of 5 bubbles sl502, 23 Nov 2016 | Read review
“405 was at the back of the hotel and thuis quiet and seemed larger than most”
  • Room 405
 of 5 bubbles 539ChrisM539, 7 Nov 2016 | Read review
5 of 5