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The Westin St. Francis San Francisco on Union Square

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Traveller (1693)
Room & Suite (776)
Dining (46)
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Overview
  • Excellent38%
  • Very good33%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
“new tower”(239 reviews)
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AMENITIES
Wifi
Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
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Offers from The Westin St. Francis San Francisco on Union Square
Special Offer: Breakfast for 2 Included
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Offers from The Westin St. Francis San Francisco on Union Square
Special Offer: Breakfast for 2 Included
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Rooms
Apr. 29Apr. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (5,862)
There are newer reviews for The Westin St. Francis San Francisco on Union Square
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Traveller rating
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1,910
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462
274
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All reviewsnew towerlandmark buildingclock barunion squaretower roomolder partheavenly bedcable carclassic hotelconcierge deskthe heart of the cityhigh floorcoit towerthe golden gate bridgestreet noisefisherman's wharffew blocks
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2,291 - 2,295 of 5,324 reviews
Reviewed 1 December 2014

I stayed here over the Thanksgiving holiday with my boyfriend and another couple. The hotel is beautiful and is in such a great location. We stayed in the renovated rooms which were very nice and clean.The hotel staff was wonderful! Peter at the front desk...More

Thank Sarah B
Response from Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union SquareResponded 3 December 2014

Thank you for choosing The Westin St. Francis as your home during the Thanksgiving Holiday and for your kind words of our Front Desk Associate, Peter! I am very pleased to know he was most outstanding and friendly. We look forward to welcoming you back...More

Reviewed 1 December 2014

This is the second time this year we've stayed at the Westin St. Francis on Union Square. The rooms are large and we were in the newer tower on a high floor, affording us wonderful views. There's a great variety of restaurants in walking distance...More

Thank dcstep
Response from Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union SquareResponded 3 December 2014

Welcome back! Thank you for your loyalty to The Westin St. Francis and for taking the time to share your experience. I am happy to know you enjoyed your time with us again and we look forward to welcoming you back in the very near...More

Reviewed 30 November 2014

Considering SF is a very expensive town - especially hotels - Westin St Francis is quite economical. Although I could easily get the same standard for half the money in central Europe, this establishment offers a rather high quality of living. It's not cosy in...More

Thank Vierdank
Response from Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union SquareResponded 2 December 2014

Thank you for choosing The Westin St. Francis during your time in San Francisco and for sharing your feedback. Your comments will be shared with our department leaders to ensure better practices and improvements. We hope to have another opportunity to welcome you back in...More

Reviewed 30 November 2014

Probably The Hotel where we all want to stay in SFO. If we can afford it. The Westin St. Francis has a commanding presence in Union Square and reputation to match. We were bombarded with good offers and packages on online sites for The Westin...More

1  Thank POLLYANNA57
Response from Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union SquareResponded 1 December 2014

Thank you for choosing The Westin St. Francis and for sharing your experience with us. We are located in a very busy location especially this time of year, but I am pleased to know you enjoyed your overall experience and we look forward to welcoming...More

Reviewed 28 November 2014

My family of three stayed at the hotel 11/21-25/14 and had a wonderful stay with a small dog. The room was spacious and the hotel supplied a dog bed and Bowls. All the hotel staff were friendly and accommodating. Christy Kranjec was the most outstanding...More

Thank Garland S
Response from Westin_St_Francis, Guest Relations Manager at The Westin St. Francis San Francisco on Union SquareResponded 1 December 2014

Thank you for choosing The Westin St. Francis and for sharing your experience with us. I am thrilled to hear of the fabulous service provided by Christy and will be sure to share them with her. We look forward to welcoming you and your family...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$227 - US$729 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in San Francisco
#43 Luxury Hotel in San Francisco
#59 Green Hotel in San Francisco
#60 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$227 - US$729 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Family Hotel in San Francisco
#43 Luxury Hotel in San Francisco
#59 Green Hotel in San Francisco
#60 Business Hotel in San Francisco
#73 Romantic Hotel in San Francisco
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1693)
Room & Suite (776)
Dining (46)
Pool & Beach (1)
Amenities (68)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Nearby
Union Square
Originally home to rallies supporting the Union Army
in the Civil War, this grand square has become the
city's premier shopping and entertainment district
containing the largest number of upscale department
stores, chic boutiques, art galleries and theatres in
the city. It's a large open area where tourists and
locals gather, watch cable cars and crowds go by,
enjoy a snack, or plan their day of shopping and
...More
Questions & Answers
Ask a question
Kim C
12 April 2018|
AnswerShow all 8 answers
Response from MartinAngloKiwi | Reviewed this property |
Yes it is a filter bag system Starbucks brand, very good!
1
Vote
Gaye M
13 February 2018|
AnswerShow all 2 answers
Response from ChuchArriaga | Reviewed this property |
Very easy just walk one block to market street and take the F line. I’ll take you to pier 35 in around 20 minutes. It jus cost 2.75. You must pay with exact change. The experiencia is amazing because F line is like cable car... More
0
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Google Translation
beautifulmatters
9 December 2017|
AnswerShow all 12 answers
Response from Lalasmom | Reviewed this property |
Probably. But this hotel charges for every little thing.
1
Vote
Room Tips
"Tower rooms have the views...Landmark building is classic SF"
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"Landmark building may have a better view of the Union Square"
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"Pick Union Square view room. Patty from concierge team is amazing"
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"High floor to avoid the street noise. Away from the elevators. Ask for view of the bay."
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