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Hotel Union Square

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Hotel Union Square
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1,544 Reviews from our TripAdvisor Community

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Showing 1,285: English reviews
Surrey, Canada
Reviewed 3 weeks ago

This hotel is a great location, close to shopping, dining and transportation. The staff were very friendly and helpful, they gave us great suggestions on tours and attractions. The rooms were clean and comfortable. We loved the quaint historical setting of the hotel and would stay here on our next visit to San Francisco!

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Helpful?
Thank Joanne B
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for sharing your 5 star stay with us! We are delighted to hear you had an excellent stay and found our staff to be super helpful. We appreciate your feedback and hope to have the pleasure of seeing you again soon.

.
Reviewed 3 weeks ago

Hotel Union Square is a fantastic location near all the public transport. My teenage kids were able to explore the city on their own. The mattresses were very comfortable and the rooms were relatively quiet depending on the neighbouring guests. The rooms were clean but a bit stuffy especially after a shower because there was no fan in the bathroom...

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Thank 855cynthia
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for taking the time to share your 5 star experience with us! We are delighted to hear you had a wonderful visit. We appreciate your feedback and hope to welcome you back again soon.

Los Angeles
Reviewed 3 weeks ago

We booked two of the corner suits at premium price for two nights. Horrible street and construction noise outside and interior remodeling noise spoiled our trip. We shared our issues with the management, and the readily agreed to comp our entire stay! Very generous. Guests should be advised PRIOR to booking that there is ongoing exterior street noise and interior...

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Helpful?
Thank Signalhillmike
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to share this with us. We are pleased to hear our management team went ahead and took care of your stay due to the noise. We have completed all interior upgrades however it is difficult to control any city construction as they do not always give us notice in advance. We value your feedback...

Mount Airy, Maryland
Reviewed 3 weeks ago via mobile

I maybe unfair since the staff corrected an error my booking agent made cancelling my reservation. However was not prepared for the dark room with a bed that took up most of the room, a Mercury capsule sized bathroom (sink out in the bed area). Window looked out on nothing and did not have a screen (so if you have...

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Helpful?
1Thank johnmedve
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to review us. We apologize you did not enjoy the room you received and appreciate the comments on how we can improve. We wish your stay would have been more enjoyable. Thanks again.

Gulf Breeze
Reviewed 3 weeks ago

Shabby room with blistering paint on walls and ceilings; worn out furniture; limited hours for heat (early mornings and evenings) so cold in room during the day. Thin walls so heat noise from hallways.

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Helpful?
Thank richardhQ8468QS
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for the feedback on your stay. We are extremely sorry to hear your visit was less than excellent. We value your comments and will share them with our team to help us improve. Thanks again.

Reviewed 4 weeks ago

It is very clean, great location, very friendly staff. I had a great travel because of this hotel. This was my second time in SF. I stayed awful hotel at the first time in SF but this hotel makes me have a good SF memory. SHOULD STAY IN THIS HOTEL !!!!!!!!! GREAT PLACE !!!!!!!!!!!

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Helpful?
Thank Naeun Y
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for taking the time to share your 5 star stay with us! We are delighted to hear you had a wonderful visit! We hope to have the pleasure of welcoming you back in the near future. Thanks again.

.
Reviewed 4 weeks ago

Supiste be in git a deluxe room and it's was small and poor room to be a deluxe room with a small bath room and too expensive to be a deluxe room and also was really bad experience because Google says that the parking is free but is not true, you have to pay for it 55 dollers plus taxes...

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Helpful?
Thank jaelc2017
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to share this unfortunate experience with us. We are very sorry to hear your stay was less than excellent and will utilize these comments to help us improve in the future. Thank you again for letting us know.

Costa Mesa, California
Reviewed 4 weeks ago

Came in for a quick night, was greeted with kindness and urgency. The lady at the desk gave my son a Natural soda and snack for the room and me a glass on wine. I was also put in a room facing the cable car, so my son could see down onto the street She was more than thoughtful and...

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Helpful?
Thank Hbscrubgal
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for taking the time to share your 5 star experience with us! We are very pleased to hear you were well taken care of by our staff and we will praise them for the efforts. We hope to welcome you and your family back again soon. Thanks again.

Visalia, California
Reviewed 16 January 2017

I'd highly recommend this hotel to anyone who was going to visit the San Fran area and wanting to be in the heart of the hustle and bustle town! Our room was clean and comfortable and the front desk associates were very nice and helpful! The bedding was very comfy and the parking garage next door for both Vallet or...

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Helpful?
Thank 884blaked
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Thank you for taking the time to share your stay with us! We really appreciate you recommending us to others and are happy to hear you had a wonderful visit. We will review this feedback with our team and hope to see you again in the future. All the best.

Bexhill-on-Sea, United Kingdom
Reviewed 14 January 2017

Could not be better next to cable cars and happy hour was fab when next in sa fran this will be the only place to stay great food within walking distance bus goes to alcatraz pier outside hotel and union square is just round the corner dont miss the panckes in sears at union square

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1Thank michaelpR447BN
Tyler L, Director of Operations at Hotel Union Square, responded to this review

Wow! Thank you for taking the time to share your 5 star stay with us! We are pleased to hear you had a wonderful visit! We look forward to seeing you next time you are in SF. All the best.

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
•Complimentary morning coffee & tea in the lobby•Complimentary evening wine reception ... more   less 

Additional Information about Hotel Union Square

Address: 114 Powell Street, San Francisco, CA 94102-2204
Region: United States > California > San Francisco > Union Square
Price Range: $217 - $503 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Union Square 3.5*
Number of rooms: 131
Reservation Options:
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Also Known As:
Union Square San Francisco
Union Square Hotel
Hotel Style:
#43 Family Hotel in San Francisco
#72 Business Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Union Square staff and other travellers.
17 questions
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Liverpool, United Kingdom
3 months ago
Merced, California
3 months ago
Queen Creek, Arizona
9 months ago

See all questions (17)

Questions? Get answers from Hotel Union Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“quieter rooms request”
 of 5 bubbles naeuny, 23 Jan 2017 | Read review
“Ask for rooms not facing street, they're quiter”
 of 5 bubbles morn_c2017, 4 Jan 2017 | Read review
“If you're bothered by noise I'd suggest you bring your earplugs, most likely for all rooms.”
 of 5 bubbles Super593, 27 Dec 2016 | Read review
“Choose this hotel if you do not want to sleep”
 of 5 bubbles EadaYeoh, 21 Dec 2016 | Read review
“Make sure you get a suite or larger room.”
  • The chair in the room.
 of 5 bubbles 212sherih, 12 Dec 2016 | Read review
5 of 5