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Villa Florence

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1,227 Reviews from our TripAdvisor Community

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Showing 1,147: English reviews
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St. Paul, Minnesota
Reviewed yesterday NEW

This is a nice boutique hotel by Union Square. While we missed having Kuletos nearby, the friendliness of the staff, the location, and beauty of the rooms make this a hotel we would love to stay at again.

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Helpful?
Thank johnsU7416EJ
Seattle
Reviewed 2 days ago NEW

The hotel is interestingly different than a typical business hotel. Great lobby, fantastic location near lots of great restaurants and things to do. Everything works well, and the staff is really nice. A special thank you to Mardy Montego in customer service who has a heart of gold, and is deeply committed to each customer having a special experience here....

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Helpful?
Thank davethered84
Sacramemto
Reviewed 2 days ago NEW

Booked the room on Groupon and got an amazing deal for a hotel ideally located right in the middle of Union Square. The front desk associates were awesome! Very welcoming and informative. Sarah who checked me in offered dining suggestions, her colleague (I forgot his name, so sorry!) Kept the check in vibe very light and fun as he offered...

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Thank 534lucyf
Lafayette, Louisiana
Reviewed 2 days ago NEW

While the room wasn't amazing - toilet that splashed, small, furniture arrangement so you couldn't use the coffee pot or drawers, and lots of street noise (3rd floor), the staff was amazing and the location was great! Great place for breakfast next door, easy walk to anywhere you want to go because BART accessible, and responsive staff. Plus there was...

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Thank 326katherinet
Boston, Massachusetts
Reviewed 3 days ago NEW

Room was a bit loud but I anticipated this and am used to living in the city. The room was clean and in good shape. It was small, but again, it's the city - I thought it was just fine. Location was perfect and right near the BART. Thanks!

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Thank M7198IYkatherineb
Sean C, Director of Front Services at Villa Florence, responded to this review

Dear Katherineb, Thank you for taking the time to post your feedback about your stay with our readers. We love to hear that guests had a great stay. The best comment we can hope for is that you will recommend to your family and friends. Thanks Again! Sean Clark

Denver, Colorado
Reviewed 3 days ago NEW

clean rooms and facilities along with a very friendly staff. I would definitely stay here again. The location is perfect, right in the heart of union square. Very easy to walk to most places in central SF.

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Thank Clare Peabody R
Sean C, Director of Front Services at Villa Florence, responded to this review

Thank you for taking the time to share your experience with our readers. We love that you had a great stay and that our staff was particularly memorable. Please keep us in mind if you return to SF. All the best. Sean Clark

Green Bay, Wisconsin
Reviewed 3 days ago NEW

Close to everything, helpful front desk and esp. concierge. Can't wait for the restaurant to reopen. Our room was spacious and comfortable anad we even ran into friends from he East Coast who were staying there also.

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Helpful?
Thank margaretl943
Sean C, Director of Front Services at Villa Florence, responded to this review

Dear Guest, Thank you for taking the time to post your feedback about your recent stay. We love to hear that our guests we welcomed with warm hospitality and that you enjoyed your stay in SF. We are looking forward to the reopen as well! Thanks, Sean Clark

Seattle
Reviewed 3 days ago NEW

This hotel is possibly the most over-rated place I have ever stayed. Billed as a 4 star, it is tired, dirty and in terrible condition with curtains covering out-dated windows that leak first and nods, mold in the bathroom walls, poor water pressure and temperature in the shower, insufficient bath toiletries, no shower soap , no shower cap, and towels...

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Helpful?
Thank Jan F
Joseph C, General Manager at Villa Florence, responded to this review

Ms. Frankina, Thank you for taking the time to take my call today. I appreciate your feedback, and will be emailing you with follow up. In the interim, I will be updating the communications (the pictures) available via Expedia and TripAdvisor to remove the restaurant photos, while we are transitioning to our new lobby. We are looking forward to our...

Berkeley, California
Reviewed 4 days ago NEW

I stayed here for New Year's Eve. I found a roach crawling on the wall, went and complained and I was told someone would contact me. I have yet to hear from someone. In January, I was told that they would contact me further to discuss the issue. I paid four hundred dollars for my stay.

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Helpful?
Thank Stephanie C
Joseph C, General Manager at Villa Florence, responded to this review

Stephanie, I find this horrific. I am pleased to be able to have reached you by phone today to rectify this. Thank you for your time, so much. - Joe Curran

Denver, Colorado
Reviewed 4 days ago NEW

My college-aged daughter and I enjoyed our stay at Villa Florence. The hotel staff was helpful and they were accommodating when we unexpectedly needed a late check out. Our room was comfortable and quiet. We loved the location and were pleased with the value for the price. Choosing an "off" brand can be a risk, but this one played out...

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Helpful?
Thank Stephanie Kay L
Sean C, Director of Front Services at Villa Florence, responded to this review

Dear Stephanie, Thank you for taking the time to share your thoughts about your recent stay with us. I do appreciate your comments as it helps us to better serve our valued guests. If you should stay with us again let us know and I will assist in your reservation personally. We do value your personal opinion and will share...

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Staying in Union Square

Neighbourhood Profile
Union Square
Originally home to rallies supporting the Union Army in the Civil War, this grand square has become the city's premier shopping and entertainment district containing the largest number of upscale department stores, chic boutiques, art galleries and theatres in the city. It's a large open area where tourists and locals gather, watch cable cars and crowds go by, enjoy a snack, or plan their day of shopping and sightseeing, If feeling the pulsating energy of the city is on your agenda, Union Square is the place to soak it in.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Concierge
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Villa Florence offers 189 guest rooms, where the Italian-inspired theme continues in the rooms' furniture selection featuring cut velvet lounge chairs and large dramatic Peony flowers painted on the guest bed headboards. The flowers, reminiscent of Florentine flower markets, pair elegantly with bed pillows featuring the Fleur-des-Lis, the symbol of Florence. Each guestroom highlights the uniqueness of the building's architecture, featuring one-off pieces in each room, while the portraits in the guest room corridors are inspired by the Renaissance and evoke the spirit of art, literature, and learning. The whimsical photos in the guest room corridors were created by Liz Heras, a well-known Los Angeles-based graphic artist who creates custom graphic artwork for large-scale hotel projects nationwide. With ample room for the family, an intimate backdrop for romance, and upgraded amenities, Villa Florence will keep you connected to home. ... more   less 

Additional Information about Villa Florence

Address: 225 Powell Street, San Francisco, CA 94102-2205
Region: United States > California > San Francisco > Union Square
Price Range: $249 - $539 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Villa Florence 4*
Number of rooms: 189
Reservation Options:
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Also Known As:
Larkspur Collection San Francisco
Hotel Florence Larkspur Collection
Villa Florence San Francisco
Hotel Style:
#40 Business Hotel in San Francisco
#43 Luxury Hotel in San Francisco
#77 Family Hotel in San Francisco
#83 Romantic Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from Villa Florence staff and other travellers.
27 questions
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Questions? Get answers from Villa Florence staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a courtyard or street view on a higher level! Quieter and better view.”
 of 5 bubbles THannah_13, 14 Mar 2017 | Read review
“Staff helpfully suggested a courtyard facing room for quiet from street noise”
 of 5 bubbles wilderspin, 6 Mar 2017 | Read review
“The suite offers a separate sitting/ sleeping space that comes in handy when travelling with kids/teens.”
 of 5 bubbles jacosta2678, 27 Feb 2017 | Read review
“For peace and quiet, ask for a room that faces the courtyard.”
 of 5 bubbles davidfU7278WW, 13 Feb 2017 | Read review
“Take a room on the court-yard side.”
 of 5 bubbles magicmard, 9 Feb 2017 | Read review
5 of 5