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The Good Hotel

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The Good Hotel
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564 Reviews from our TripAdvisor Community

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Showing 359: English reviews
Western Ireland, Ireland
Reviewed 31 October 2012

I urge anybody visiting San Francisco not to stay in The Good Hotel it's claims of an eco hotel fall short of the reality, it charges 30 dollars per night for parking you are not told this at the time of booking, the policy in relation to a holding on your credit card for incidentals and deposit is not communicated...

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Helpful?
1Thank felilx
Haiyi, Front Office Manager at The Good Hotel, responded to this review

Dear Felilx, Thank you for providing your opinion it is greatly valued. We apologize that you feel we did not fully communicate the incidental and deposit policy to you at check in. We understand the confusion and frustration this may have caused you which is why our front desk agents mention this at check in and for all of our...

San Francisco
Reviewed 23 October 2012

My friend from Montreal here for Oracle Convention and his first visit to SF was underwhelmed by this hotel. The dodgy neighborhood and lack of proximity to anything that provides a comfortable experience for a first time visitor makes this place a poor choice for anyone but someone who has business in the Tenderloin or SOMA or needs 24/7 access...

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Helpful?
Thank Nhukri
Haiyi, Front Office Manager at The Good Hotel, responded to this review

Dear Nhukri, We apologize that our SOMA neighborhood was not what you had expected. Our neighborhood of "SoMA" (South of Market) is an eclectic and diverse area which contributes to the overall makeup of the city of San Francisco. Although not necessarily the most luxurious part of town, SoMA is continually thriving with planned restaurant openings as well as major...

Rotherham, United Kingdom
Reviewed 21 October 2012

A modern renovation of an old building, with a real boutique feel - neat reception & meeting area, small but clean rooms with lively, non-corporate decor. Coffee making facilities in the room, but much better free coffee for breakfast in reception. No views through the shuttered windows, but you're not going to San Fran to looks out of the windows....

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Helpful?
1Thank Saltyre
Haiyi, Front Office Manager at The Good Hotel, responded to this review

Dear Saltyre, Thank you for your review on Tripadvisor about your recent stay with us. We are delighted that you found your accommodations satisfactory. We are sympathetic to hear that you had a less than stellar impression of our neighborhood. The SOMA neighborhood is in the process of reinventing itself with new businesses and restaurants establishing themselves near our hotel....

Charlotte, North Carolina
Reviewed 16 October 2012

My sister and I stayed at The Good Hotel during our visit to San Francisco. The room was comfortable and clean. The staff was very helpful - Jorge was wonderful! It is conveniently located. I highly recommend The Good Hotel.

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2Thank KarenF106
Haiyi, Front Office Manager at The Good Hotel, responded to this review

Dear Karen, Thank you for your review about your recent stay with us. I am glad that you and your sister were overall pleased with our accommodations and service provided by our staff. Thank you for acknowledging Jorge he is one of our rising stars. We anticipate to welcome you home on your next trip to San Francisco. With anticipation,...

Sydney, Australia
Reviewed 11 October 2012

Rooms are average size, with air con and all new and modern/funky fittings. It is environmentally friendly and the staff are pleasant. Location is a $6 taxi ride to Union Square and around the corner from tram and bus stops. Subway (food) is across the road.

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Helpful?
Thank kellaussie
Haiyi, Front Office Manager at The Good Hotel, responded to this review

Dear Kellaussie, Thank you for your review of our environmentally friendly hotel and we are appreciative that our staff accommodated you during your stay. In tune with our environmentally friendly leanings our modern furniture are created from sustainable and reusable products. Due to our central location we hope you choose to stay with us again at our hotel. Kindest regards,...

Phoenix, Arizona
Reviewed 8 October 2012

I'm pretty sure there is a gnome living in the heating system, constantly making mochas and lattes while you sleep. That's the only way I can explain the noises coming out of the antiquated and very hard to control heating system. Strange noises seem to be part of this place's routine. There was often a very loud, non-pinpointable slamming sound...

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Helpful?
Thank ibtattooo
Haiyi, Front Office Manager at The Good Hotel, responded to this review

Dear Ibtattooo, Thank you for your review on Tripadvisor about your recent stay with us. On behalf of our entire staff, you have my apologies for the situations you encountered during your stay and that our facilities did not meet your expectations. We can guarantee that we do not have any gnomes in residence at this time. We do attract...

Berlin, Germany
Reviewed 7 October 2012

- located two blocks from Market Street (BART and MUNI station Civic Center) and two more blocks from Market/ Powell, where the Cable Car starts - this hotel is overpriced, like the most other in downtown SF - the room was basic, clean - ok - staff was friendly, no problems - free coffee in the morning in the lobby,...

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Helpful?
Thank WerRastetRostet
Haiyi, Front Office Manager at The Good Hotel, responded to this review

Dear WerRastetRostet, Thank you for taking the time to provide your equitable opinions. Our pricing is comparable to similar properties in the area and we feel we provide good value given our central location and extensive facilities. We regret that this was not your impression and offer our apologies. However we hope that this does not deter you from returning...

Leeds, United Kingdom
Reviewed 7 October 2012

The first thing you notice about this hotel is the funky decor of the rooms and the welcoming feel of the lobby. The rooms are a good size and clean, we had two single beds, there is also an iron and coffee maker. The bathroom was a decent size with a large shower with shampoo/conditioner/body wash in pump containers on...

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Thank 11amTourist
Haiyi, Front Office Manager at The Good Hotel, responded to this review

Dear Dave, Salutations Dave we truly appreciate that you provided an honest and warm opinion of our hotel. The Soma neighborhood like most of San Francisco is filled with eclectic characters which provides the city its own unique vibe. We thank you again and hope to warmly welcome you back to our hotel on your next visit to San Francisco....

minnesota
Reviewed 5 October 2012

Love that there is a hotel which is so environmentally friendly and conscious! Incredibly convenient location, near Union Square, which yes, attracts homeless people but it's San Francisco and there are heaps of homeless and drug-addicted people in the city so if you don't want to see homeless and drug-addicted people, don't go to San Francisco ... Any rate, the...

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Helpful?
Thank sunnyk1617
Haiyi, Front Office Manager at The Good Hotel, responded to this review

Dear Sunnyk1617, Thank you for such a candid review of our environmentally friendly hotel and San Francisco in general. Our whole philosophy is Renew, Reuse, Recycle, Relax. We appreciate that you acknowledge our hotel for what it is encouraging guests to reuse, recycle, promote a good lifestyle and inspire everyone to be a little more, well, good. Our staff are...

vancouver, canada
Reviewed 2 October 2012

good solid value for the price- a rarity in SF. No "frills", just a nice, clean room; good staff; hot water with good water pressure; good TV reception; and decent WiFi [most of the time]. Good vibe about the place. Security is great [need your key to get on elevator]. Never felt unsafe in area, tho you should be aware...

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Helpful?
Thank diddy50
HaiyiHotels D, Director of Sales at The Good Hotel, responded to this review

Dear diddy50, Thank you very much for your review of our hotel. I am thrilled to hear that you enjoyed your stay and wanted to let you know how much we appreciate your taking the time to share your experience on Trip Advisor. We're glad you enjoyed our, "good staff...good TV reception (and) good vibe..." after all, "Good" is in...

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Staying in SoMa

Neighbourhood Profile
SoMa
South of Market (SoMa), has an urban and sophisticated vibe, but you're more likely to find big nightclubs and lots of industrial loft residences than you are to find boutique shopping. Although it’s the epicenter for tech startups in the city, visitors will be able to do more than just business - museums, top quality restaurants, and the San Francisco Giants now call this neighbourhood home. Most of its freeway-sized streets may not capture the same character as other neighbourhoods in the city, but pockets of charm, like South Park, can still be found throughout its side streets.
Explore this neighbourhood

Amenities

Highlights
  • Free Internet
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
Services
  • Laundry Service
Official Description (provided by the hotel)
Located in the vibrant South of Market (SoMA) district of downtown San Francisco, the Good Hotel has 117-rooms and is intended to be the first hotel with a conscience by taking a green approach to design that inspires the "good in us all." Renew, Reuse, Relax!Guest rooms feature sustainable products and materials such as 100% reclaimed wood bed frames, bed linens and light fixtures made from recycled water bottles, and our "sink positive" installations; all designed to be environmentally friendly.The convenient location provides quick access to many of San Francisco's top attractions and destinations including Civic Center Plaza, Moscone Convention Center, Union Square, Westfield Shopping Centre, the Theater District, and Cable Cars that will take you to Fisherman's Wharf and Pier 39. ... more   less 

Additional Information about The Good Hotel

Address: 112 Seventh Street, San Francisco, CA 94103 (Formerly Hotel Britton)
Region: United States > California > San Francisco > SoMa
Price Range: $160 - $479 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — The Good Hotel 2.5*
Number of rooms: 79
Reservation Options:
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Also Known As:
Good Hotel San Francisco
Hotel Style:
#46 Green Hotel in San Francisco
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Questions & Answers

Here's what travellers have asked, with answers from The Good Hotel staff and other travellers.
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Colombo, Sri Lanka

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Questions? Get answers from The Good Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Top floors offer a quieter night,worth the extra 20$”
 of 5 bubbles crashandburnh2o, 16 Feb 2017 | Read review
“They are 5 floors so the higher you go up the quieter it is.”
 of 5 bubbles Patricia293, 30 Nov 2016 | Read review
“Walls are thin, so ask for a floor on the highest floor possible.”
 of 5 bubbles richardsprague, 28 Oct 2016 | Read review
“We were staying in a room next to the parking lot which was very noisy, dark, cold and humid. We had very little space to put our luggage.”
 of 5 bubbles 560mathieug, 17 Sep 2016 | Read review
“Take a room not to the main-street (7th).”
 of 5 bubbles E9537IHmichaelt, 10 Sep 2016 | Read review
5 of 5