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Sorrel River Ranch Resort and Spa

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#22 of 34 Hotels in Moab
GreenLeadersSilver level
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Sorrel River Ranch Resort and Spa
Sorrel River Ranch Resort and Spa
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747 Reviews from our TripAdvisor Community

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Showing 652: English reviews
New Hope, PA
Reviewed 12 August 2012

This resort is one of the most beautiful I have ever stayed in. The isolated setting is unparalleled. The green fields and lawns abruptly give way to red cliffs and the Colorado River. It is a drive from town but we thought well worth it. The staff is lovely and were accommodating to all our needs. The food, as noted...

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Helpful?
Thank KevininBucks
Linda C, General Manager at Sorrel River Ranch Resort and Spa, responded to this review

Dear KevininBucks, I appreciate you sharing your comments on your stay at the ranch. The scenery at the ranch and Highway 128 is beautiful indeed and glad to hear you enjoyed our menu! The staff was excited to hear of your comments as their focus is providing guests with great service for memorable vacations. Thank you for sharing and let...

Peterborough, United Kingdom
Reviewed 9 August 2012

The resort is beautiful with the most amazing location. However, it is located down a long, windy road, which means about a 25 minute drive to get into town (or, to anywhere). So it pays to be aware of this as the food options are minimal and the cost is very high. In comparison to other hotels we stayed at...

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Helpful?
2Thank Anne W
Linda C, General Manager at Sorrel River Ranch Resort and Spa, responded to this review

Dear Anne W, Thank you for your candid feedback on our resort. I apologize that the gratuities were not clear upon your booking or in your restaurant experience. Our staff are empowered to remove the automatic 18% gratuity should they feel that a guest’s particular experience was in any way unacceptable or if the guest prefers to leave less than...

Hong Kong, China
Reviewed 1 August 2012

The location is amazing thats for sure unfortunetly the service was not. being woke up by a contractor who wanted to remove the window a/c unit at 8:30 am and would not understand when we told him that he could not was the start. also trying to organize an atv activity was not the easiest either. My impression was that...

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6Thank Portypl
Linda C, General Manager at Sorrel River Ranch Resort and Spa, responded to this review

Dear Portypl, Thank you for your candid feedback about Sorrel River Ranch. I apologize that you were awoken so early in the morning for a maintenance issue; this is not our standard practice and is absolutely not what you should expect from our team. Should you find yourself in our area again anytime soon, we would love the opportunity to...

New Jersy
Reviewed 30 July 2012

The Sorrel river ranch has one of the best views in Moab. It is perfectly located approx. 17 miles from town. We were in a double bed room that had a mini kitchen and views of the Colorado river from our back door deck and a view of the cliffs from our front porch. The room was very clean, the...

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Helpful?
Thank H2Yellow
Linda C, General Manager at Sorrel River Ranch Resort and Spa, responded to this review

Dear H2Yellow, Thank you for taking the time to write such a thorough review of Sorrel River Ranch Resort. It’s great to hear that you received such good service from Taniesha, Devon, Sherri, and Ashley. They were as pleased as I am to see the kind words you left for them. That being said, I am very aware of the...

western washington
Reviewed 25 July 2012

This is a great destination for nature-lovers. Close to Arches and Canyonlands National Parks with immense beauty. The resort + spa are gorgeous, the staff friendly, the amenities exceptional, and the pool atmosphere is unique because the Colorado River is in view. Our cabin was spacious and comfortable. We loved riding the free bikes around the property. Although we are...

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Helpful?
Thank tomarsandback
Linda C, General Manager at Sorrel River Ranch Resort and Spa, responded to this review

Dear tomarsandback, Thank you for your kind review of Sorrel River Ranch Resort. It’s a pleasure to hear that you so thoroughly enjoyed your stay here and were able to take advantage of so many of our amenities (especially our new bikes!). Sincerely, Linda Cerra, General Manager lcerrra@sorrelriver.com

Arlington Heights, Illinois
Reviewed 12 July 2012

Sorrel River Ranch resort is a most wonderful property. It is big enough to be a full resort and spa, but small enough to provide great guest services - that is, everything except timely service for breakfast. This is my second trip to Sorrel River Ranch in less than a year. I love the property so much, but, I must...

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Helpful?
1Thank Lucille M
Management response:

Hello, LuciArlingtonHeights. Thank you for taking the time to provide us with such valuable feedback. I speak for the whole staff at Sorrel River Ranch when I say that your loyalty toward staying at our resort is very appreciated. We really enjoy getting to know our guests who repeatedly stay with us. That being said, it is very important to...

Thousand Oaks, California
Reviewed 3 July 2012

Sorry. I disagree. Management has been incredible. I have yet to stay at the resort, due to a sudden family emergency, and the graciousness and hospitality I have received has been exceptional. Most importantly, I have been dealing with actual "people" that listen and can respond regardless of their position. We travel frequently and except for small mom and pop...

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Helpful?
Thank Diane D
Management response:

Hello, Diane. Thank you for such a heartfelt review. Please know your benevolence is received with considerable appreciation and gratitude from the whole staff at Sorrel River Ranch – myself included. I hope that once your emergency is resolved, you will be able to reschedule your stay with us. Thank you again for your kind words, and with all my...

Tahoe City, California
Reviewed 2 July 2012

This property is in a beautiful location for sure! Their pre-arrival attentiveness was great. They sent emails and wanted to make sure you had your activities planned before you arrived. I was anticipating some real attentive service when we arrived, but it was average or a bit below. The room was clean and the bed was comfortable, the view was...

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3Thank Catcall_S
Management response:

Hello, Catcall_S. Thank you for taking the time to write a review about your experience at Sorrel River Ranch. I am pleased to hear that you enjoyed the resort grounds and that we were able to communicate with you about activities prior to your arrival. However, I am disappointed to hear that you had such unacceptable service in our restaurant....

Orf
Reviewed 29 June 2012

Spectacular scenery. Check Excellent rooms and facilities. Check Great beds. Check Quality staff and service. Not really Management. Not at all Believe the pictures on the website -- the setting for this property is awesome, far above any of the properties in Moab. The resort has excellent cabins, with good amenities and really comfortable beds. The view of the stars...

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Helpful?
Thank Orfan
Management response:

Hello, Mr. & Mrs. Friedman. Thank you for being so amenable to a phone conversation about your experience. It was a pleasure to speak with you. After more discussion, it is quite evident that all these small issues culminated into a very negative experience for you, and we apologize. We appreciate your feedback and please know that we use all...

Millstone Township, NJ
Reviewed 28 June 2012

My daughter and I stayed 5 nights. The Sorrel is welcoming and inviting! Our suite had a huge balcony that overlooked the amazing red rock towering canyons and the peaceful colorado river. We watched the resident river otters play daily. The grounds and our accomodations were immaculate! I read a review somewhere that stated the Sorrel was luxurious yet not...

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1Thank Statira
Management response:

Hello, Statira. Thank you for such a complimentary review. I have already shared it with our staff, and they were also very pleased to hear about your great experience. I’m also very glad to hear you enjoyed the s’mores! We, too, hope to see you again and again. Thank you once more from all of us. Sincerely, Linda Cerra, General...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Accessible rooms
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
A four-star resort in a secluded location near Moab, Utah. Perfect for spa relaxation or as a base camp for action-packed outdoor excursions. 59 luxury suites and rooms with breathtaking private views of red rock mesas and the Colorado River. Special signature wellness, yoga, sports and arts programming takes advantage of close proximity to Canyonlands National Park and Arches National Park as well as Moab, Utah state parks. Exciting adventures are at your doorstep with miles of trails for hiking, mountain biking and horseback riding, river rafting and kayaking, stand-up paddle boarding, canyoneering, base jumping, hot air ballooning, motorcycling, Hummer(R) and ATV touring. Perfect for romantic weekends, family holidays, corporate retreats and photographs of a lifetime. Where Luxury Meets Adventure. ... more   less 

Additional Information about Sorrel River Ranch Resort and Spa

Address: Mile 17 Highway 128, Moab, UT 84532
Region: United States > Utah > Moab
Price Range: $603 - $1,010 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sorrel River Ranch Resort and Spa 4*
Number of rooms: 59
Reservation Options:
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Also Known As:
Sorrel River Ranch Hotel Moab
Sorrel River Hotel
Sorrel River Resort
Sorrel River Ranch Resort And Spa Moab, Utah
Hotel Style:
#3 Green Hotel in Moab
#5 Business Hotel in Moab
#9 Romantic Hotel in Moab
#11 Family Hotel in Moab
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Questions & Answers

Here's what travellers have asked, with answers from Sorrel River Ranch Resort and Spa staff and other travellers.
5 questions
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Questions? Get answers from Sorrel River Ranch Resort and Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I prefer the second story rooms with a balcony.”
 of 5 bubbles Paul_NYC_10, 6 Jan 2017 | Read review
“Request a room facing the river”
 of 5 bubbles ronf54, 1 Dec 2016 | Read review
“River View.”
 of 5 bubbles ifisher2017, 27 Nov 2016 | Read review
“Plenty to do when you arrive, from the pool to horseback rides!”
 of 5 bubbles RolandoGomezPhotog, 22 Nov 2016 | Read review
“Ask to face the river”
 of 5 bubbles loris264, 1 Nov 2016 | Read review
5 of 5