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Holiday Inn Beaumont Plaza

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Holiday Inn Beaumont Plaza
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263 Reviews from our TripAdvisor Community

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Showing 258: English reviews
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Reviewed 2 weeks ago

I recently traveled for work to Beaumont and stayed at the Holiday Inn. I received a warm welcome after a long day at work. I ordered room service and was really impressed by the food and care that had been taken to present the food. The lobby is a nice place to relax and the staff is what makes the...

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Helpful?
Thank Amit L
Management response:

Dear Valued Guest, Thank you for your great feedback. We are glad that you enjoyed our services and we look forward to your next stay. We will share your feedback with the team and further improve our services with our newly renovated hotel. Thank you.

The Woodlands, Texas
Reviewed 3 weeks ago

I went to Beaumont for a reunion and looked around for hotel options. After my research, including the one recommended by the school, I would up at my usual stop. This hotel has been around a while, but they have done a great job keeping it updated and I think the staff is first rate. I have not been able...

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Helpful?
Thank Shortknocer
Management response:

Dear Valued Guest, Thank you for your great review and support over the years for always staying with us in Beaumont. Our staff appreciates you recognizing them and they will be further motivated to serve all our guests with the same zeal. See you soon. Thank you.

Reviewed 17 January 2017 via mobile

I had to travel to Texas for a day to attend the funeral of my cousin and friend. While on the way home me and my family stopped in Beaumont to sleep. We chose the Holiday Inn Beaumont Plaza for its great location near the highway. And I have to say, on of the high points is the bar in...

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Helpful?
Thank Ben H
Management response:

Dear Valued Guest, Thank you for your great review, we are glad that your family and you had a great stay at our conveniently located Holiday Inn Beaumont Plaza. Our bar associates will be thrilled to hear about your great experience and we look forward to serve you again. Thank you.

Reviewed 6 January 2017 via mobile

I visited the city of Beaumont with little expectation of finding a good hotel. I travel all over the globe regularly & have been lucky to stay at some amazing hotels. I booked my self at the Holiday Inn Beaumont plaza & expected the usual normal service, but by the time I checked out of the hotel i was completely...

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Helpful?
Thank Vikram R
Management response:

Dear Valued Guest, Thank you for your great review, this will further motivate our associates to do better. I am glad you met Seth, he is our General Manager and he always leads by example. I am glad that our associates went above and beyond to deliver great service. We look forward to your next visit. Thank you.

Houston, Texas
Reviewed 2 January 2017 via mobile

The rates were great and very affordable for the type of establishment. The staff was so nice and professional! Loved the breakfast and the bar! Rooms were very clean! They had a heated pool and plenty of room! Great place to stay!

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Helpful?
Thank Eliza R
Aireana A, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Eliza, Thank you so much for the feedback! I am thrilled to hear that you enjoyed your stay. I hope that in the future you stay with us again. Have a Happy New Year!! Aireana A. Front Office Manager

Navarre, Florida
Reviewed 14 December 2016

I was lightly disappointed in this hotel. It is in the middle of a renovation and that was not a problem at all. The room was nicely done. The lobby was freezing cold and the waitress in the bar said the couldn't do anything about it so we took our drinks to our room. I doubt I will return. There...

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Helpful?
Thank 1991KEB
Aireana A, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Valued Guest, I am sorry for the lobby tempature causing you a problem, I am also disappointed that you had to see the hallways not in perfect clean condition as we are known for keeping them. I hope that in the future you change your mind on staying with us and give us a second chance at a first...

San Antonio, Texas
Reviewed 5 December 2016

We thoroughly enjoyed a fantastic Family Reunion at your location at Beaumont Holiday Inn. The service was great!!! The rooms were recently redecorated with state of the art furnishing. The bed felt like we were sleeping on the clouds. Chef Kenneth Mitchell Meals tasted like down home cooking, no restaurant tasting food here. The Banquet Room staff Tonya, Yordanikca, Elvin,...

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Helpful?
Thank weighless50
Aireana A, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Valued Guest, We really enjoyed hosting your families reunion, I am very pleased to know that you all were satisfied with the hotel in its entirety. I will be sure to sing praises to the kitchen & food and beverage department. We look forward to seeing you all again soon. Have a great day! Aireana A. Front Office Manager

Tallahassee, Florida
Reviewed 9 November 2016

the hotel is older style. Currently in remodel. They are working on the sixth floor. If you get a room on the 7th or 8th floor, ask for another floor or leave. I'm serious. the 7th and 8th floors look like something out of a haunted house set. florescent lights flickering, mirrors missing off the walls, etc. A work associate...

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Helpful?
Thank joakley815
Aireana A, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Valued Guest, I am very sorry to hear that your recent stay with us wasn't as good as I would've liked to hear. Although we are currently under a full renovation it is never our intention to make our guest feel the way that you did. I am also sorry that you were left on hold and never received...

Reviewed 8 November 2016 via mobile

Sharae and Jasmine Took good care of me when I came in to start my visit. There was a problem with the credit card and they needed to contact my office to get it straightened out. They were polite friendly and helpful. I would like to extend courteous thank you to them both.

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Helpful?
Thank Jeffery D
Aireana A, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Jeffery D., Thank you for the awesome feedback. I will be sure to congratulate both Sharae & Jasmine on the job well done. I hope that in the future if your travels bring you to Beaumont you stop by and see us again. Have a great day! Aireana A. Front Office Manager

Austin, Texas
Reviewed 29 October 2016

This is the second time I've stayed here this year. The staff are always willing to help, always have a smile on their faces, and to me that is important. I feel better when someone just asks, "How are you doing today?" and they want to know. The hotel is in flux- seems like there is some construction and AC...

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Helpful?
1Thank Vedia S
Aireana A, Front Office Manager at Holiday Inn Beaumont Plaza, responded to this review

Dear Vedia S., Thank you for your feedback I am very pleased to know that the staff made you feel important. We are currently under renovation and I am glad to know that the renovation didn't impact your stay. We look forward to seeing you again soon! Aireana A. Front Office Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Treat yourself to a worry-free stay at the Holiday Inn Beaumont Plaza located just minutes from the heart of Beaumont, Texas. Take the stress from traveling as you relax in the garden atrium with a cascading waterfall or ride on our free shuttle to Southeast Texas Regional Airport (BPT). Our hotel invites you and your family to relax in our 24-hour, indoor pool area, which also offers a whirlpool, fitness center and adjoining sundeck. ... more   less 

Additional Information about Holiday Inn Beaumont Plaza

Address: 3950 I-10 South at Walden Rd, Beaumont, TX 77705
Region: United States > Texas > Texas Gulf Coast > Beaumont
Price Range: $133 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Beaumont Plaza 3*
Number of rooms: 253
Reservation Options:
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Also Known As:
Holiday Inn Beaumont Plaza Hotel Beaumont
Beaumont Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Beaumont Plaza staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Beaumont Plaza staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No recommendations”
 of 5 bubbles 1991KEB, 14 Dec 2016 | Read review
“do not accept a room on the 7th or 8th floors”
 of 5 bubbles joakley815, 9 Nov 2016 | Read review
“There is a big waterfall in the lobby and it can be heard from rooms on the same side as the waterfall. But it's a good ambient sound.”
 of 5 bubbles VicYzC, 25 Oct 2016 | Read review
“517 quiet and newly renovated”
 of 5 bubbles 641tedw, 26 Jul 2016 | Read review
“All rooms are good.”
 of 5 bubbles jhatfield20, 9 Jul 2016 | Read review
5 of 5