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We were very disappointed when we got to hotel, it was under construction and hadn't been told on the phone. Also the tub was so slippery you couldn't stand in it and shower and couldn't take a bath no way to hold water in. the...More
Thank Stephen M
Response from Scott B, Director of Sales at Holiday Inn Express WoonsocketResponded 6 days ago
We are so sorry we did not meet your expectations during your stay. We strive every day to exceed our guest’s expectations and clearly we do not hit our self-imposed mark during your stay. For that we sincerely apologize.
We hope to have...More
Visiting family in Woonsocket, decided to stay here for two nights. Staff was very nice and helpful. The hotel is under going renovation, it did not bother us. We were given a new room- very nice. It was a quick drive to Diamond Hill Park...More
Response from Scott B, Director of Sales at Holiday Inn Express WoonsocketResponded 27 June 2017
We are so glad you enjoyed our newly renovated rooms and found our staff nice and helpful.
Thank you for your kind words and 5 Star rating, we truly appreciate your staying with us and we look forward to hosting you on your...More
Clean hotel, even though under construction. Friendly staff. Room was great, other than music being played over loud speaker all night at Chevy dealership next door. The morning breakfast was HIE standard.More
1 Thank Kris P
Response from Scott B, Director of Sales at Holiday Inn Express WoonsocketResponded 19 May 2017
Dear Kris P,
We are so glad you had a great stay and found your room "great and clean".
Thank you for the flattering review, rest assured, we never rest on our laurels and we challenge ourselves everyday to exceed our guests expectations as that...More
Normally, I like Holiday Inn and always have a good experience, but just not this time. The hotel is currently going through some renovations. I was put in a suite on the 5th floor (top floor). This was newly renovated, which is nice, but nothing...More
1 Thank John D
Response from Scott B, Director of Sales at Holiday Inn Express WoonsocketResponded 23 March 2017
Dear John D,
Thank you for your feedback. We understand and apologize for the inconvenience caused by the renovation. We are currently working to make enhancements to deliver a more comfortable stay for all of our guests. We hope for the opportunity to make this...More
The hotel is being remodeled so its not at its best right now. Rooms were clean and food was typical of HIE. My problem was the heater did not work properly. Had it set on 80° but never got above the mid sixties. Tried to...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express WoonsocketResponded 28 December 2016
Thank you for staying with us and for leaving a review. I am happy that you found our rooms clean. However, it is a dismay that the heater did not work well. Please accept our sincerest apologies for any inconvenience this may have...More
US$131 - US$197 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
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Number of rooms
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