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Comfort Inn Biltmore West

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Traveller (37)
360
Panoramas (8)
Room & Suite (117)

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About

#36 of 79 hotels in Asheville
Location
Cleanliness
Service
Value
Located just minutes from the Biltmore Estate and Historic Downtown Asheville. Close to Blue Ridge Parkway, UNCA, WNC Ag. Center and Asheville Airport. We are in close proximity to everything around Asheville and the beautiful Western Carolina Mountains. Several restaurants, movie theaters, local breweries, music venues and shopping centers can be found in the surrounding area. Within walking distance to IHOP, Applebees and Cracker Barrel restaurant. Business travelers will appreciate conveniences like the on-site business center and access to copy and fax services. Every room also has spacious work desks and free high speed wi-fi. All rooms offer great value and include fridge, microwave, coffee maker, hair dryer, iron and ironing board, full HD LCD TV's with HBO. Our rooms have 1 king bed or 2 queen beds, king suites available. We also have handicap accessible king rooms. On-site fitness center, guest laundry and seasonal outdoor pool.Rate includes free hot breakfast.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Outdoor pool
Breakfast available
Breakfast buffet
Vending machine
Meeting rooms
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Housekeeping
Private balcony
Safe
Coffee / tea maker
Cable / satellite TV
Bath / shower
Telephone
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
HOTEL STYLE
Family
Quiet
Languages Spoken
English
Hotel links
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Location

15 Crowell Rd, Asheville, NC 28806-1143
Comfort Inn Biltmore West
443Reviews5Q+A62Room tips
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dbinhou7511 wrote a review Jan 2024
Houston, Texas1652 contributions414 helpful votes
Picked this place due to location and Comfort Inn name. Not planning to stay here again. Advertises as 100% nonsmoking, but allows smoking on balcony and right outside front door. Maid brought kid along with her on the job. And not exactly the best surrounding neighborhood.
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Date of stay: October 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Scott C wrote a review May 2022
Burlington, North Carolina6 contributions6 helpful votes
Hotel's Favourite
Travel for many years. Top notch management at this hotel. Always clean. Always quiet. Great internet. Great cable. Definitely my favorite place to stay in the Asheville area. Again, management here is top notch. Friendly and courteous. Plain and simple.
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Date of stay: May 2022
Rooms
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Bridgette P, Guest Services / Front Office at Comfort Inn Biltmore West
Responded Jul 8, 2022
Dear Guest, Wow! Thank you so much for leaving such a kind, thoughtful review. Our staff certainly loves to bring our guests the very best in cleanliness, comfort and good old-fashioned Southern hospitality, and it's incredibly rewarding to hear such wonderful feedback! We hope your visit to Asheville was a delight, and we welcome you back with us any time. Thank you again, and safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Danny H wrote a review Aug 2023
Belton, South Carolina13 contributions6 helpful votes
Missy was the lady at the front desk we had the displeasure of meeting and dealing with. She had the nastiest attitude I had ever seen. Several people had issues with her, from yelling at kids in the lobby to her yelling at someone in the pool area (not in the pool just sitting outside) with a service dog. The dog was clearly marked service animal with a red vest on, but she still yelled telling them to get out of the pool area. When others at the pool told her what she was doing was illegal and wanted to know her name she refused to tell them her name and left. I found out the next day her name and that she had lied, saying she didn't know it was a service animal. Missy is a nasty piece of work and shouldn't be working in any kind of customer service. She was told it was a service animal, it was very clearly marked and she refused to say her name when asked after yelling at customers.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Comfort Inn Biltmore West, Guest Services / Front Office at Comfort Inn Biltmore West
Responded Aug 13, 2023
We appreciate your feedback and take your concerns seriously. We apologize for any negative experience you encountered during your stay. It's important for us to address the issues you raised. Regarding the pool area, we would like to clarify that the pool closes at 8pm in accordance with the Buncombe County Health Department's regulations due to the absence of interior pool lights. We apologize for any inconvenience this may have caused. In regards to the incident involving the service animal, we apologize for any confusion. Once we were informed that the dog was indeed a service animal, no further questions were asked. We deeply value all of our guests, including those with service animals, and strive to ensure a welcoming and respectful environment for everyone. We regret any misunderstanding or discomfort caused by the interaction with our front desk staff. Your feedback is vital for our continuous improvement, and we will address these concerns with our team to ensure a more positive experience for our guests in the future. Thank you for bringing these matters to our attention. We hope you will consider staying with us again in the future, allowing us the opportunity to provide you with a more pleasant stay.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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BellaEllesMom wrote a review Feb 2023
30 contributions6 helpful votes
This was a 1st time stay for my husband and I, we were very pleased. We had a change in dates due to bad weather but Amanda accommodated us with no issues or extra fees. We will definitely stay again when returning to Asheville. Dogs alld is a plus
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Date of stay: February 2023Trip type: Travelled as a couple
Room Tip: This is very convenient location with lots of restaurants very close, can get a little busy...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Comfort Inn Biltmore West, Guest Services / Front Office at Comfort Inn Biltmore West
Responded May 25, 2023
Dear Guest, We're so happy to hear you had such a fantastic stay with us! Our staff strive to be as helpful and accommodating as possible, and we're so lucky to have Amanda here with us. We welcome you back any time, and look forward to hosting your next stay in our beautiful city. Until then, take care and thank you again!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sulla62 wrote a review Oct 2022
Littleton, North Carolina21 contributions11 helpful votes
After reading several reviews on Tripadvisor and Hotels.com we booked our stay in Asheville here. Although conveniently located with easy access to restaurants, the interstate, and the Biltmore, it wasn't worth the high ratings I reviewed nor the expense. The hotel overall is dated and needs basic cosmetic work (like paint), new floors, and redecorating. The room itself was rather small (for the price), not very clean (the carpets were so dirty we couldn't walk around in our socks without them becoming soiled). The bathroom really needed a good cleaning, which it obviously didn't get before we arrived. The curtains allowed way too much street light into the room at night so I had to employ a hair clip to hold them shut in the middle and stuff towels below them to keep out the light. The best thing about the room was the king-sized bed - very comfortable and supportive. The exterior landscaping was full of garbage. I was charged $22/night to bring my small dog and there was only one very small area in which to walk her which wasn't well lit (obviously other folks staying there didn't avail themselves of the doggie trash can because the area was littered with dog excrement). Additionally the breakfast offerings, less an apple, had to healthy options. I felt for the cost if was way overpriced.
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Date of stay: October 2022
Rooms
Location
Service
Room Tip: Get room at back of hotel (away from street lights) and a non-adjoining room (so much noise from...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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David R wrote a review Oct 2022
Saint Louis, Missouri301 contributions126 helpful votes
Basic hotel, no particular frills. Room was clean, bed was comfortable, location is handy, but not particularly scenic. Staff was reasonably friendly. Breakfast was marginal. The powder eggs were actually pretty atrocious and went straight into the trash can. There were enough other options that I did not leave for a day of sightseeing with an empty belly. As long as it was reasonably priced I would stay here again. Like a lot of these chains they have dynamic pricing which made it somewhat expensive as it was a busy weekend...fall colors and all that boulder dash.
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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takingavacation wrote a review Sep 2022
Pennsylvania156 contributions36 helpful votes
We stayed 2 nights while visiting The Biltmore. This is an average hotel. The driveway has a steep incline and you could see where vehicles have scrapped and gouged the pavement. If you are hauling a trailer you may have issues. The employees were friendly and accommodating. The breakfast was sufficient. The room was clean and comfortable. The biggest concern for us was the neighborhood surrounding the hotel. There are many people hanging out near the Rodeway Inn that seem to be up to some kind of sketchy activities. We walked as a group to the local restaurants on the same street, and were approached by a man asking if we needed beer or "other things". There are cars torn apart and not licensed that they seemed to be using for shelter. Lots of drive up traffic stopping to talk to these people. Probably will not stay here again.
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Date of stay: September 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Doris W wrote a review Sep 2022
1 contribution
Room was very clean. All staff was very friendly. I would definitely stay there again. Dog friendly Breakfast was hot and good. Had clean area to walk my dog. Had lots of free parking. Beds were comfortable. Had coffee in my room. Was not noisy in our room.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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peterpatel2018 wrote a review Aug 2022
15 contributions8 helpful votes
Very clean hotel that looks like it was recently renovated. Very pleasant and helpful staff and great complimentary breakfast with numerous offerings. Also appreciate the safes in the room. Will not hesitate to stay here again !
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Date of stay: August 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Amber F wrote a review Jul 2022
Huntington, West Virginia54 contributions35 helpful votes
The hotel was clean and good for what we needed on our 2 night stay! Would stay here again! Staff was nice and it was close to the Biltmore if you plan a trip there! Recommend this for anyone traveling. Had breakfast every morning! nice hotel for a quick stay
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$108 - C$137 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
comfort inn west hotel asheville, comfort inn asheville, asheville comfort inn
LOCATION
United StatesNorth CarolinaNorth Carolina MountainsAsheville
NUMBER OF ROOMS
62
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Comfort Inn Biltmore West - UPDATED 2024 Prices, Reviews & Photos (Asheville, NC) - Hotel - Tripadvisor

Frequently Asked Questions about Comfort Inn Biltmore West
Which popular attractions are close to Comfort Inn Biltmore West?
Nearby attractions include Appalachian Standard (0.6 km).
What are some of the property amenities at Comfort Inn Biltmore West?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Comfort Inn Biltmore West?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Comfort Inn Biltmore West?
Guests can enjoy free breakfast during their stay.
Is parking available at Comfort Inn Biltmore West?
Yes, free parking is available to guests.
What are some restaurants close to Comfort Inn Biltmore West?
Conveniently located restaurants include El Chapala Mexican Restaurant, Cracker Barrel, and The Hungry Bear Cafe.
Are there opportunities to exercise at Comfort Inn Biltmore West?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at Comfort Inn Biltmore West?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Comfort Inn Biltmore West?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Comfort Inn Biltmore West offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Comfort Inn Biltmore West?
Many travellers enjoy visiting Historic Cotton Mill Studios (6.9 km).