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Fairfield Inn & Suites Asheville South/Biltmore Square

303 reviews
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Traveller (30)
Room & Suite (15)
Dining (3)
Overview
  • Excellent31%
  • Very good36%
  • Average19%
  • Poor9%
  • Terrible5%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (303)Write a Review
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95
105
57
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16
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LanguageEnglish
95
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57
29
16
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All reviewswould stay here againroom was cleanoutlet mallwafflesfree breakfastoff the highwaythe blue ridge parkwaystayed here for nightsfront desk stafffridge and microwaveconvenient locationnice place to stayeasy accessthe breakfast areatop floorminute driveexcellent stay
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1 - 5 of 302 reviews
Reviewed 5 days ago via mobile

After a horrible trip in, I stayed here on a whim. I’m glad I did. Rooms were spacious, and the shower was awesome. Ashley recommended a great restaurant. This location also offers alcohol for sale, which was much needed. I would highly recommend this location.More

Thank Justingoesplaces
Response from TeamMarriott, General Manager at Fairfield Inn & Suites Asheville South/Biltmore SquareResponded 4 days ago

Dear Justingoesplaces, Thank you for your nice feedback about the Fairfield Inn & Suites Asheville South/Biltmore Square. We are glad to know you liked your comfortable room and our convenient location. Also, your compliments will allow me to thank Ashley for a job well done....More

Reviewed 2 weeks ago via mobile

This hotel has easy access off the highway and we chose it because it was on our route home, and we have been giving Marriott our business on this trip. We were surprised to see how empty the parking lot was when we checked in...More

Thank Al A
Response from TeamMarriott, Manager at Fairfield Inn & Suites Asheville South/Biltmore SquareResponded 2 weeks ago

Dear Al A, Thank you for staying with us and for taking the time to post a review. We're sorry our hotel did not meet all your expectations. We pride ourselves on excellence in every respect, so it was disappointing to learn we didn't provide...More

Reviewed 3 weeks ago via mobile

Location is good. Hotel is well laid out. But boy does it need help. Needs a lot of cosmetic updated. Plus, when calling ahead to confitm Kaitlyn was very unfriendly. The bathtub was chipped/gross. The mismatched wood & decor choices made us wonder what were...More

1  Thank indyfoodies
Response from TeamMarriott, General Manager at Fairfield Inn & Suites Asheville South/Biltmore SquareResponded 3 weeks ago

Dear Indyfoodies, We were disappointed to see your feedback and hope you will accept our apologies for the problems you experienced. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that the frustrations you experienced...More

Reviewed 3 weeks ago

This is a mixed review. First, the positives: The employees were all very nice and attentive. No issues checking in or checking out. Secondly, the room was clean. The bed was comfortable and everything was in good working order. Now for the negatives: As others...More

1  Thank byronfay
Response from TeamMarriott, General Manager at Fairfield Inn & Suites Asheville South/Biltmore SquareResponded 3 weeks ago

Dear byronfay, Thank you for being our guest and taking the time to write your candid review. We are thrilled to read that our team members provided excellent service, the beds were comfortable, your room was clean, and the check-in process was easy! Thanks also...More

Reviewed 18 December 2017 via mobile

The staff at this hotel is top notch and represents the Marriott brand very well. The rooms are spacious, clean and comfortable. I was disappointed that the hot tub is located in a non heated connected building. The Sunday breakfast was nothing short of mass...More

1  Thank ddmullis
Response from TeamMarriott, Manager at Fairfield Inn & Suites Asheville South/Biltmore SquareResponded 5 weeks ago

Dear ddmullis, In our continuous effort to provide the best experience possible, the most important feedback comes from our guests. Thank you for sharing your feedback. Our goal is to welcome every guest to a clean, comfortable, well maintained room, combined with excellent service. We...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Banquet Room
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Hot Tub
Indoor pool
Details
Price range
US$86 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$86 - US$190 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Asheville
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (30)
Room & Suite (15)
Dining (3)
Hotel & Grounds (33)
Bathroom (2)
Questions & Answers
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mizusaru
11 March 2017|
Answer
Response from deeMichigan |
I would like to know if there are packages as well we will be there in October
0
Votes
Room Tips
"Here is my tip: STay Somewhere Else!"
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"2nd floor for easy in and out to the parking."
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"We stayed on the top floor. It was quiet."
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"The best tip I could offer you is to stay some place else. Management has a very poor attitude."
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